---
title: "KeyNavigator - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "KeyNavigator® allows Treasury Services customers to deposit checks into their business checking accounts using mobile devices. Mobile Deposit extends the convenience of KeyBank’s commercial remote dep"
---

# KeyNavigator — United States

![KeyNavigator App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/3c/cf/2f/3ccf2f18-97ee-49b1-209e-58ec47d487f6/KeyNavigator-0-0-1x_U007epad-0-1-sRGB-85-220.png/434x0w.png)

**Developer:** [KeyBank](https://apptail.io/developer/keybank-vJcb)
**Category:** Finance
**Rating:** 2.1/5 (57 ratings)
**Price:** Free
**Bundle ID:** com.keycorp.kmf
**Store:** Apple App Store
**Country:** United States
**Version:** 6.1.0 (released 2026-05-08)
**Original Release:** 2016-04-01
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1090492316)
**AppTail Page:** [https://apptail.io/app/keynavigator-ypvj/united-states](https://apptail.io/app/keynavigator-ypvj/united-states)

## KeyNavigator Description
KeyNavigator® allows Treasury Services customers to deposit checks into their business checking accounts using mobile devices. Mobile Deposit extends the convenience of KeyBank’s commercial remote deposit solution to clients on the go and provides clients with low check volumes an easy alternative to making branch and ATM deposits.
This app also allows clients to review and approve all remote deposits made by company users giving clients additional control and security.

FEATURES:
•	Deposit checks from your mobile device
•	Access your deposit transaction history for the last 30 days 
•	Review deposits made by your company’s users

SAFE, SECURE AND CONVENIENT:
•	KeyNavigator User IDs and passwords are required
•	Set up your device biometrics to securely sign into our app
•	To log on to this app, you must be enrolled in KeyNavigator and Key Capture 

Need help? Have questions about this app? Call 1-800-539-9039. Dial 711 for TYY/TRS

* Fee may apply based on your account type.
** Please note, customers with personal accounts with KeyBank should download the KeyBank Online Banking app for easy access to those accounts.
*** Anyone can download, but you must be enrolled in KeyNavigator & Key Capture to use the app.

©2025 KeyCorp®. All rights reserved. Subject to terms and conditions of service agreement. KeyBank Member FDIC. 3281028

## KeyNavigator Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/29/80/d9/2980d927-6529-d8bd-210d-dc77f34ed90f/01-kmf-home.png/1206x2622.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f0/5a/52/f05a52af-58b4-d1db-ad6d-d1c9ed05a9f6/02-kmf-configure-authenticators.png/1206x2622.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d4/d0/2f/d4d02f27-205a-bb2e-60a0-91f424da4f4e/03-kmf-capture-check.png/1206x2622.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8a/b0/d4/8ab0d44e-19f5-c96e-8fb5-0ff65be0bd27/04-kmf-deposit-review.png/1206x2622.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ac/24/52/ac245273-6a0f-e7c8-9027-cba7a206684e/05-kmf-deposit-confirmation.png/1206x2622.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/30/78/18/3078182b-3aac-37ab-e4e1-185426862716/06-kmf-history-list-complete.png/1206x2622.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a1/27/2e/a1272ecb-3dc6-c5c4-4939-7e3903aae115/07-kmf-history-list-pending.png/1206x2622.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7f/83/6d/7f836de5-840e-39bc-772e-969303a008ac/08-kmf-history-list-rejected.png/1206x2622.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/00/18/98/001898b9-cf32-f7f4-da37-7eb3af0cb90e/09-kmf-history-detail-rejected.png/1206x2622.png)

## KeyNavigator Rating Breakdown in United States
- 5 stars: 10 (18%)
- 4 stars: 4 (7%)
- 3 stars: 3 (5%)
- 2 stars: 4 (7%)
- 1 stars: 36 (63%)

## KeyNavigator Reviews in United States

### *---- "Doesn’t work"
I can log into KeyNavigator on the web using the same credentials, but on the app I can’t.
-- New user g, 2026-08-06

### *---- "Find a Different Bank"
This is the worst app on the App Store. If you are thinking of downloading it, you will further ahead if you find a different financial institution.
-- Zolly125, 2025-04-12

### *---- "CFO"
Key Navigator is terrible software
-- skdjekekff, 2022-06-10

### *---- "Standard KeyBank software"
Absolutely terrible app. I am not sure if it even deserves one star. Depositing multiple checks is the worse. What a dumb way to do it. This should be easy but it is not. The screen rotation will mess with the auto capture. The developer must have some strange way of thinking. Tip: the user needs to be guided through the process not guessing the next step and trying to find it on the screen. This is not a game of The Room.
-- Tacola1234, 2022-05-20

### *---- "Terrible"
Constantly crashes. Thinking of closing my account because the app is always down.
-- Jgr71, 2021-12-05

### *---- "Won’t scan checks"
This app is horrible!  It will scan the front of the check and then tell me it can’t find the endorsement in the back of the check.  I have started using a black sharpie and signing almost half of the check, it sometimes goes through like that, but not today when I am in a hurry.  Closest branch is 5 hours away so I might get there before I can get the app to work!!
-- RiverqueenX2004, 2021-05-18

### *---- "Not reliable"
The app never allows me to get past a verification question, even once I answer the question correctly. There’s some bugs that clearly need to be worked out. My assistance can works here’s but it too came with a bit of drama initially. Please fix.
-- Mrfultole, 2021-02-22

### *---- "Frustrating to use"
Every day I try to use this app it gives me a login error. I have to remove the app, reboot my phone and then reinstall it to get it to work. 

And Key Bank charges me for this privilege.
-- ljc72, 2020-08-03

### *---- "Terrible application"
This application fails repeatedly.  It is very unreliable at a time when the ability to make online deposits is so important.  I’ve been a bank customer for over 25 years. I am wondering if other banks do remote deposits efficiently and reliably.
-- Acer netbook, 2020-05-19

### *---- "Absolute garbage"
Constantly have to re-download. Constantly crashes. Constant problems with login information. 

Total garbage. Utterly inconvenient.
-- kcuf eht tahw, 2020-04-26

[View all KeyNavigator reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## KeyNavigator Discovered Keywords
- checking account
- access
- banking
- mobile banking
- bank
- v
- mobile banking app
- bank mobile
- bank app
- mobile bank

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## KeyNavigator Available In
- [United States](https://apptail.io/app/keynavigator-ypvj/united-states)
- [Canada](https://apptail.io/app/keynavigator-ypvj/canada)

---

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