Convenient
A convenient app for call center agents who work remotely. They need not be at their desks to cater to end customer needs.
Khoros Care
Published by:
Khoros
Description
Khoros Care Mobile is the companion app for Khoros Care. Use your existing Khoros Care credentials to access your account via the mobile app.
With Khoros Care Mobile, you can plan content, review and approve, and engage with your customers across social channels anytime and from anywhere.
From your iPhone, you can:
- Browse available conversations by Smart View and/or Work Queue
- Claim and respond to conversations
- Manage conversations in your queues
- Manage approvals
- Provide support to agents that request help
- Subscribe to conversation notifications
Use Khoros Care Mobile to engage right from your iPhone including:
- Browse available conversations by Smart View and/or Work Queue
- Claim and respond to conversations
- Manage conversations in your queues
- Manage approvals
- Provide support to agents that request help
- Subscribe to conversation notifications
Additionally, your brand’s marketers can use the Khoros Care Mobile app to create, review, and approve media-rich Social Publishing marketing posts.
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With Khoros Care Mobile, you can plan content, review and approve, and engage with your customers across social channels anytime and from anywhere.
From your iPhone, you can:
- Browse available conversations by Smart View and/or Work Queue
- Claim and respond to conversations
- Manage conversations in your queues
- Manage approvals
- Provide support to agents that request help
- Subscribe to conversation notifications
Use Khoros Care Mobile to engage right from your iPhone including:
- Browse available conversations by Smart View and/or Work Queue
- Claim and respond to conversations
- Manage conversations in your queues
- Manage approvals
- Provide support to agents that request help
- Subscribe to conversation notifications
Additionally, your brand’s marketers can use the Khoros Care Mobile app to create, review, and approve media-rich Social Publishing marketing posts.
Screenshots
Khoros Care FAQ
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Is Khoros Care free?
Yes, Khoros Care is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Khoros Care legit?
✅ The Khoros Care app appears to be high-quality and legitimate. Users are very satisfied.
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How much does Khoros Care cost?
Khoros Care is free.
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What is Khoros Care revenue?
To get estimated revenue of Khoros Care app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.71 out of 5
14 ratings in United States
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Ratings History
Khoros Care Reviews
Easy!
So convenient and easy to use when I’m not always at my desk. Remote work is changing everything, thanks for evolving with it !
Great and user friendly
I love using when I’m on the go!
Easy to use
This intuitive interface helps me stay connected even when I’m away from my desk.
It seems the app doesn’t work anymore ?
The app opens and show categories but when I select one it abruptly crashes, it happens whit any option I try to select. Could any help/assistance be provided? Thanks !!!
Makes work easy
Great app. Makes work easy with all major functionality that I need to get the job done. Love it!
Good app, gets the job done
Nice to be able to work from my phone especially during current times and WFH- haven’t had any issues with the app. Edit: also really good support from the team anytime I’ve had questions.
User friendly
Fantastic application, especially during Covid when all of our contact center agents are working remotely. Not only does it allow me to see all incoming conversations but I can also view analytics directly from the app as well. Highly recommend.
Awesome In a Covid World
Loving this app. Honestly didn't have much use for it before, but now that we're in a totally remote world, I find that I use it much more.
Great On the Go
Especially now that we are working from home it’s useful to check in on my team if I’m away from my (WFH) desk. Having access to dashboards as a manager is particularly useful.
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App Info
- Category
- Social Networking
- Publisher
- Khoros
- Languages
- English, French, German, Hindi, Italian, Polish, Portuguese, Chinese, Spanish, Turkish
- Recent release
- 6.0.5 (1 year ago )
- Released on
- Sep 19, 2014 (10 years ago )
- Also available in
- United States, United Kingdom, Switzerland, France, Australia, Türkiye, Canada, Russia, Kazakhstan, Mexico, Malaysia, Nigeria, New Zealand, Peru, Philippines, Pakistan, Italy, Saudi Arabia, Singapore, Thailand, South Africa, South Korea, Japan, United Arab Emirates, Israel, Hong Kong SAR China, Spain, Egypt, China, Chile, Belarus, Brazil, Belgium, Argentina, India, Poland, Germany
- Last Updated
- 2 days ago
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