I had no problem configuring this app with my network and range (KFGC506JSS) but once I start a cook cycle, it shows current oven and probe temps once but then NEVER UPDATES the temp readings. I have to cancel the cycle, program the cycle again, press start on the oven, and then I get updated temps, and then it’s locked again. Have to repeat this every few minutes to see current probe temp. Also, the app notifies me that oven has reached the set temp, but the app still shows it’s in preheat mode. There’s no excuse for not putting oven and probe displays directly on the oven itself - you can’t see the temps without the app and the app doesn’t work. Construction took too long so now it’s too late to return this range.

The app and the oven operations are not really very useful. You never really know about these things until you try them for yourself. By far, the best feature of the app is the ability to link it to a more general purpose app like Alexa. This offers the ability to use voice commands which are simplistic but effective - especially remotely. The app itself is tedious to start, log in and utilize. And only a small portion of it is useful for controlling the appliance. The rest is for shopping for more appliances and account maintenance, etc - these kinds of things just get in the way when all you want to do is turn the oven on. If I’m home, it’s more convenient to just use the controls directly. These things should be broken out better. I could have purchased the same oven stack, without the connectivity, for considerably less money. I don’t think the benefits of the connectivity offered justify that huge price differential for very little benefit. Not even close. The greatest disappointment to me , believe it or not, is the inability to do simple internet related things, which should be the very basic functionality with a connected app. For example, the app / appliance can’t use the internet time service to set the clock. This is really basic functionality. Part of my big gripe is that all these kinds of appliance all have their own clocks. They all have to be manually set or reset every time there’s any kind of power glitch or daylight savings time changes occur. No two clocks are ever the same when set manually, and it becomes annoying (to me anyway) to have all these clocks glowing away, wasting energy, and no two ever display gf same thing. Another simple thing would be to be able to download a background pic. Thecapplisnce gone with a few not very imaginative ones. Loading a new one from a library or a custom one should be another simple action completely overlooked by the manufacturer. And we’re not even talking about real functionality. Things like downloading a recipe and automatically cooking (following) it. With built in sensors, et al. My Traeger BBQ grill can do that and more, at approx 10% of the price for this oven stack. Time for some innovation and value to be added, Mr. KitchenAid, or Whirlpool, or whoever you are behind the scenes. Get out of old think and into something a LOT more useful. You’re certainly charging enough for those kinds of capabilities already. Step it up!

The app never works. You can’t adjust it down below 125 medim rate or rare temps-The probe never works. Had to replace it three times you can’t turn the oven off when you started with your phone which is a hazard and there’s no timer to turn the oven off it’s just awful I would never recommend the stove to anybody. Plus you can’t preheat or delay start oven. Worst product! Kitchenaid should be ashamed! Sad what our products are coming to.

Best stove I have ever owned. Absolutely love the Alexa app

Can’t add two access points

Went to site , started my age , kitchen aid had 3 party to contact me wanted me to upload my personal information get the heck out of here, do they don’t no right to ask for personal information, purchased 5 quart mixer returning as soon as possible. Please, post, share this 3 times emailed me upload my documents yea right

We have been without a range for 3 months. Today our Kitchenaid range arrived and the oven will not heat up. $5,000 stove and it doesn’t work right out of the box?!?!? Unbelievable!! So disappointed (and hungry).

The app is pretty easy to set up and pretty easy to use. I find it really frustrating that you can’t choose an arbitrary temperature. You can do 100, 110, 150, 175, 200, and so on. I need 125 😩

Update…app was actually working well. Now it won’t hold any of my notification settings so I get nothing. Please fix it and leave it alone!

I have a brand new KFGC506JSS range and when the oven heats up I have nothing but problems with the App and thermometer so everything I cook using Probe Cook mode to monitor the internal temperature of the meat I end up over cooking. Yesterday was thanksgiving and had issues cooking the Turkey and monitoring it’s temp and today we just cooked a pizza on bake and when the range got up to temp the app lost connection to the oven and I kept getting “Whoops…. Something went wrong on our end” messages. I have a brand new KFGC506JSS range and when the oven heats up I have nothing but problems with the App and thermometer so everything I cook using Probe Cook mode to monitor the internal temperature of the meat I end up over cooking. Yesterday was thanksgiving and had issues cooking the Turkey and monitoring it’s temp and today we just cooked a pizza on bake and when the range got up to temp the app lost connection to the oven and I kept getting “Whoops…. Something went wrong on our end” messages. Update - The other day I was cleaning the top of my new Range and all of a sudden one of the burners started clicking (trying to ignite) when everything was off, I checked to make sure all the knobs were off and they were. When I touched the burner cap of the one that was clicking it shocked the crap out of me. It wouldn’t stop clicking and the only way to stop it was to take a pair of lineman pliers (so I wouldn’t get shocked again) and remove the burner cap, then it stopped. I waited for several hours before I was able to put the cap back on and it wouldn’t start clicking again. The other day I was using the oven and it just stopped working and the app would just say preheating. The oven dial had a red light. I loss connectivity with the app to the oven and never got to temp. I got a red light on the app with an error, “negative acknowledgement received.” We ended up using our wall oven. Again, I set the oven for Convection Roast and the App never showed the oven temp. Use our wall oven instead. So far the thermometer probs with this oven is useless! Every time I’ve used them they have stopped working in the middle of cooking and has caused everything to be overcooked. Because of this lack of functionality (which I paid for) I ended up having to purchase a $350 “MEATER” wireless thermometer probe that I shouldn’t had too so I could monitor the meats temp. I purchased this oven and everything else for the holidays (we have a lot of people over) and everything tha