Budapest - Gran canaria
Miért nem mutatja a közvetlen járatot? Pedig van. Már írtam korábban de nem kaptam választ.
4.78 out of 5
2,091 ratings in Hungary
Miért nem mutatja a közvetlen járatot? Pedig van. Már írtam korábban de nem kaptam választ.
I booked a flight through kiwi because it was cheaper then on the carries site. I filled my details on the kiwi website and it was written thst they are going to check me in. 23 hours before the flight i received a message from kiwi that they are unable to check me in. I tried to check in through the carriers site but i was not able. Finally I had to check in the airport for a fee. I eas pretty nervous because I thought I wont be able to get back my money. However, after landing I submitted a refund request, and for my big surprise I received back the check in fee in 3 days. Very surprised and nice expererience.
I made a reservation trough this app and the flights were cancelled, it is not possible to get my money back as Kiwi made the resevtation on different name, not mine. I highly recommend if you want to avoid trouble in case of refund do not buy tickets here,because they are not helpful, it is easier to proceed this type of process if you buy the ticket on your name through at aircraft company!
They stole our money and refused to pay it back after months! DO NOT COMMENT HERE THAT U ARE VERY SORRY, AND WE SHOULD SHARE OUR BOOKING NUMBER AND U’RE GOING TO HELP IT WOULD BE JUST ANOTHER LIE!!!
I got home days later than i supposed to. Flight delay and on another flight overbooking. The app said i can book a hotel and they repay it. After i got finally home, they said a big no. I was stuck countries away from home and when i asked for help and asnwers the costumer service repeatedly said the same empty words and then hung up on me. Now i have to go through the whole refund process with my lawyer. I will get my refund, and i got home, neither is by kiwi. (I got home with a car days later)
A magyar ügyfélszolgálat….nagyon gyenge Nem segitőkèsz. Konkrétan azt sem tudják hogy hol vannak amikor segiteni kellene vagy amikor kérdezel valamit.
5 days before we started our honeymoon journey there was no way to sign in to the application (non of the uthentication ways worked) there was a problem with the check in and we was not able to reach any solution or ask proper help through the customer services. if you would like to travel and not getting angry on your tickets do not use any form kiwi.com’s service.
(Updated. Refund is in the works AFAIK, I'll update accordingly.) I had to pay a steep price for a change in passenger details which could have been avoided or refunded but their customer service wasn't any more user-freindly than their website/app where the wrong data was coming from.
Szuper jók, én imádom őket
KLM ticket to my destination worked out 300€ cheaper. Ridiculous
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Top Free
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17
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Top Free
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19
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Top Free
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27
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Top Free
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27
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Top Free
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28
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