---
title: "KIX Field Agent - Reviews, Revenue and Downloads in Germany | Apple App Store"
description: "KIX Field Agent ermöglich es Servicetechnikern und Außendienstmitarbeitern zugewiesene Tickets in Ihrem KIX Service Management System auch offline zu bearbeiten.  Am Ticket stehen alle verfügbaren Inf"
---

# KIX Field Agent — Germany
> Mobile Ticketbearbeitung

![KIX Field Agent App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/2d/49/93/2d499355-27ce-3c6a-b46a-e231b2322043/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [KIX Service Software](https://apptail.io/developer/kix-service-software-bXld) (Germany)
**Category:** Business
**Rating:** 5.0/5 (2 ratings)
**Price:** Free
**Bundle ID:** com.capeit.fieldagent
**Store:** Apple App Store
**Country:** Germany
**Version:** 1.11 (released 2026-10-29)
**Original Release:** 2025-02-06
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/de/app/app/id1489588005)
**AppTail Page:** [https://apptail.io/app/kix-field-agent-ggFl/germany](https://apptail.io/app/kix-field-agent-ggFl/germany)

## KIX Field Agent Description
KIX Field Agent ermöglich es Servicetechnikern und Außendienstmitarbeitern zugewiesene Tickets in Ihrem KIX Service Management System auch offline zu bearbeiten.

Am Ticket stehen alle verfügbaren Informationen, wie z.B. Asset-/Gerätedaten, Knowledge-Base-Einträge oder die Kommunikationshistorie des Vorgangs auch offline zur Verfügung.

- Ticketing / Auftragsabwicklung
  - Offline-Fähigkeit
  - Bearbeitung ablehnen/akzeptieren
  - Checklisten
  - Notizen mit Fotos machen
  - Zeiterfassung
  - Auftragsabschluss mit Unterschrift Kunde/Fieldservice Agent
  - konfigurierbare Arbeitsberichte für Kunden und den internen Gebrauch
  - Benachrichtigung für Ticketerinnerungen
  - Gruppierung nach Plandaten und Priorität
- Zugriff auf Geräte-/Anlageninformationen in Datenbank per QR-Code
- Offline-Zugriff auf Knowledge-Base-Artikel Ihrer Tickets
- Offline-Zugriff auf Kunden-/Kontaktinformationen Ihrer Tickets
- Anzeigen und Navigieren zu Kundenadressen mithilfe Ihrer Navigations-App
- Versenden von Emails bzgl. ihrer Tickets vom Mobilgerät
- GPS-Positionsmeldung an Backend für weitere Einsatzplanung

Benötigt KIX18. Der Backend-Server des Systems (REST-API) muss von Ihrem Mobilgerät über HTTPS erreichbar sein.

## KIX Field Agent Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/c0/c1/27/c0c127cd-8cfb-54df-ed49-6381468f9a69/ee342fd4-4ae1-4ca5-83a6-7674ce035c9b_Simulator_Screenshot_-_iPhone11-ProMax__U00286_U002c5_U0022_U0029_-_MyTickets_002.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/29/c5/f1/29c5f1bd-8285-9726-03b1-2946187ff0c9/814289e0-b7e8-4515-bb78-0f6f4247d7ed_Simulator_Screenshot_-_iPhone11-ProMax__U00286_U002c5_U0022_U0029_-_TicketDetails001.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/5b/71/bf/5b71bf4c-12e5-a376-fe69-010db5b8f405/847954b1-a920-402a-bd6e-fad17af1ca21_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_TicketDetail_001_Edit_Note.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/01/36/04/013604e2-42a2-898b-64a5-c08dcd34ed19/0dca73c3-3e00-43ce-af5f-21c0bff00e97_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_TicketDetail_030_Checklist_Edit.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/ec/0a/b4/ec0ab45d-681a-c18e-1b07-b7ae73cec04b/93f074a5-14f5-44e3-873c-df037a157c97_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_TicketDetail_050_Notizen_TimeAccounting.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/97/0e/b3/970eb365-6ade-2b0d-1763-229bd30e44d6/71fb8fd8-efd3-4aab-bb92-a3151a55fe20_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_TicketDetail_061_Article_Item_Workreport.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/f1/94/43/f19443d7-03fa-24fc-0584-e2ed77d96f3d/99f150a3-193e-427a-8f6c-a5771582906d_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_AssetLookup_QRScanWithCode.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/bf/a4/54/bfa4543b-c2a7-d871-8687-ce254d4d589a/bb166122-1b6d-41ad-b241-d91c4bdc2020_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_AssetLookup_Detail.png/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/2b/47/f5/2b47f5c2-146d-9bf0-11b1-ce2218520478/ab685c69-04ca-4feb-a1ff-d111f4a5c83e_Simulator_Screenshot_-_iPhone11-ProMax__U00286_U002c5_U0022_U0029_-_AssetList001.png/1242x2688.png)
- [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/80/34/eb/8034ebb9-0af7-d8e2-6fd0-496823a94b15/fa976527-8f24-4973-90c2-3dcedb48e0f5_Simulator_Screenshot_-_iPhone11-ProMax__U00286_U002c5_U0022_U0029_-_Preferences001.png/1242x2688.png)

## KIX Field Agent Rating Breakdown in Germany
- 5 stars: 2 (100%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 0 (0%)






## KIX Field Agent Available In
- [Germany](https://apptail.io/app/kix-field-agent-ggFl/germany)
- [Switzerland](https://apptail.io/app/kix-field-agent-ggFl/switzerland)
- [Denmark](https://apptail.io/app/kix-field-agent-ggFl/denmark)
- [France](https://apptail.io/app/kix-field-agent-ggFl/france)
- [United Kingdom](https://apptail.io/app/kix-field-agent-ggFl/united-kingdom)
- [Greece](https://apptail.io/app/kix-field-agent-ggFl/greece)
- [Hungary](https://apptail.io/app/kix-field-agent-ggFl/hungary)
- [Italy](https://apptail.io/app/kix-field-agent-ggFl/italy)
- [Netherlands](https://apptail.io/app/kix-field-agent-ggFl/netherlands)
- [Norway](https://apptail.io/app/kix-field-agent-ggFl/norway)
- [Canada](https://apptail.io/app/kix-field-agent-ggFl/canada)
- [United States](https://apptail.io/app/kix-field-agent-ggFl/united-states)

---

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