Klein Tools Borescope

Yet another big disappointment. Doesn’t work with iPhone. Zero customer support. No contacts available. Tossing straight into garbage can.

The app is prone to glitching out, especially when I try to put it in landscape mode. But I haven't had any major issues with it freezing out otherwise

The app is very basic but at least it serves the 2 most basic requirements I was looking for. 1) it shows an image on my phone so I don’t have to look at the device. 2) I can capture images and videos on my phone. On the down side there I have a few complaints. 1) It’s very basic, as in there are only two features, rotate 90 degrees and capture images. 2) picture quality is poor and no features to enhance it. 3)There’s no way to tell when it’s charged without unplugging the power. It’s not a deal breaker but it’s a terrible user experience.

Works fine on IOS14.4 and iPhone 11. Just installed so haven’t had much use yet, but all functions work and the picture is fine.

If you have a newer iPhone (iPhone 6s or newer) with iOS 13 installed, this app won’t work (as of Feb 2020). The live camera view will be visible, but it will freeze constantly, and you’ll have to close the app, reconnect the Borescope, and open the app again to fix it. You’ll be stuck in the low resolution mode because the Settings menu won’t open. You won’t be able to view your pictures and videos. And the screen rotation button won’t work at all. Overall this is not a very functional app on my iPhone 8 Plus with iOS v13.

I purchased many years ago and thought it would be useful in certain situations as I run service for a reputable company. I’ve only used the boroscope maybe 10 times and it’s never gotten better. It freezes up constantly and I have deleted…reload and erased from my phone. Makes no difference it still freezes up. If you turn your phone sideways the app malfunctions…you close and reopen the app to begin again. The equipment could be better and the app definitely needs a overhaul. I use Klein hand tools every day and they work great but this is a understatement for Klein to sell something so glitchy. It. makes you wonder why they would make such a product that doesn’t represent the company and quality that electrician’s have come to depend on and use around the world. I wouldn’t put my name (Klein) on the product if I knew it was second rate at best. Maybe this might inspire the company to take a look at what it’s selling and care to correct this product. You can do better. I rated this app/boroscope for what you sold. Cheap junk.

It will not connect only used like 3 times now it won’t connect. PLEASE UPDATE YOUR APP. It’s 2024 for crying out loud.

Took dose not work at all

Got the ET20 as a gift for the holidays. Took me 4 tries & a lot of frustration to get the app to show images from the boroscope… Nowhere does it tell you that, after installing the app, you have to go into the Settings > Klein Scope app and manually turn on “Local Network” access for the app to be able to load the ET20’s video despite being connected to the device-generated WiFi (“KT-Boroscope”) iPhone 12 Pro, iOS 17.2.1

As stated so many times. Great hardware, terrible app. Please update. I only got this a few months ago and the app worked well twice. I tried to use it yesterday but after 5min of fiddling-couldn’t waste any time on this. I switched to my (competitor) backup which works reliably but is cumbersome and isn’t made nearly as well, especially the snake. Klein is a good tool company I can’t understand letting this tool languish because of a lack of app update.