---
title: "Knoops - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Our founder Jens Knoops has had a strong relationship with chocolate since his childhood in rural Germany. In 2013, he decided to share his passion and opened the first Knoops store in Rye, East Susse"
---

# Knoops — United Kingdom

![Knoops App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c8/fb/af/c8fbaf5b-5136-b850-2fdf-94c45a33124e/AppIcon-Knoops-0-0-1x_U007emarketing-0-7-0-85-220.png/434x0w.png)

**Developer:** [Knoops Holdings](https://apptail.io/developer/knoops-holdings-XBdf) (United Kingdom)
**Category:** Food Drink
**Rating:** 4.8/5 (712 ratings)
**Price:** Free
**Bundle ID:** uk.co.knoops
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.16.5 (released 2025-07-29)
**Original Release:** 2022-02-08
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1605889173)
**AppTail Page:** [https://apptail.io/app/knoops-tjKh/united-kingdom](https://apptail.io/app/knoops-tjKh/united-kingdom)

## Knoops Description
Our founder Jens Knoops has had a strong relationship with chocolate since his childhood in rural Germany. In 2013, he decided to share his passion and opened the first Knoops store in Rye, East Sussex. Since then, Jens has gone on to open more Knoops stores, built a team of chocolate lovers around him, developed an at-home range of chocolate flakes, and even released a chocolate cookbook. The Knoops concept is based around our carefully curated percentage menu which offers chocolates to suit every taste and mood. We find joy in helping you to discover your perfect chocolate drink, and encourage experimentation with different % chocolates and flavours in a process we call ‘Knoopology’. This process is simple;choose your chocolate %, milk, and extra flavours like sea salt, orange zest or chilli to be made into a hot chocolate, milkshake or iced chocolate. With our app, you can get rewarded for your experimenting with Knoopology by collect points with every drink you buy in our stores.

## Knoops Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/26/36/26/26362623-59af-3b0c-3bf0-a691f7b0774f/Simulator_Screenshot_-_iPhone_16_Pro_Max_-_2025-07-17_at_10.24.54.png/1320x2868.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8a/5c/81/8a5c817a-9869-3e82-c88b-290e20948c2c/Simulator_Screenshot_-_iPhone_16_Pro_Max_-_2025-07-17_at_10.25.00.png/1320x2868.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/40/1c/38/401c38fe-cb71-b213-1a6f-c2b207e3d4dd/Simulator_Screenshot_-_iPhone_16_Pro_Max_-_2025-07-17_at_10.25.50.png/1320x2868.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ed/5b/4d/ed5b4de6-aa0a-1877-eda8-107ac110a204/Simulator_Screenshot_-_iPhone_16_Pro_Max_-_2025-07-17_at_10.27.14.png/1320x2868.png)

## Knoops Rating Breakdown in United Kingdom
- 5 stars: 654 (92%)
- 4 stars: 33 (5%)
- 3 stars: 5 (1%)
- 2 stars: 4 (1%)
- 1 stars: 16 (2%)

## Knoops Reviews in United Kingdom

### ***** "Amazing App and Design"
It’s a very user friendly and lovely designed app. Love the customisation features and loyalty integration!
-- ArmaaniD, 2025-06-12

### *---- "Stopped working"
Stopped working and doesn’t load any more, just a spinning circle of doom. Tried deleting and redownloading but that just made the issue worse, now doesn’t function at all.
-- Challand, 2025-06-04

### ***** "Great Service"
Zeinab is just fantastic! Superb service!!!
-- Grahamlds, 2025-03-24

### ***** "BEST HOT CHOC"
So glad we have this local to us! Always come with my husband, friends & family members - best quality hot chocolate can’t beat it. Open till 9pm which is good because normal cafe’s shut early 👌🏻
-- Zeenat7, 2025-02-05

### ***** "Fantastic"
Always such fantastic staff that make lovely drinks xxxxx
-- Jogf3, 2024-10-14

### ***** "Wonderful"
Chocolate heaven, and a great app that’s easy to use
-- Awwyeahnahmate, 2024-09-18

### *---- "Silly"
Complicated, long winded, next they’ll be asking for 3 months bank statements to order a coffee!
-- Fheo drown, 2024-09-08

### ***** "Outstanding coffee, super friendly service!"
The team at Knoops Kensington are just the best, and make their coffee with TLC ! Thanks for all the great service.
-- Pete Davers, 2024-09-02

### ***-- "Does not have same options…"
Does not have same option then the actual place that is why I only give it 3 star. In store I have many more flavors and options. Pls update App. Thank you
-- Paula Zieht, 2024-07-27

### ***** "Amazing ice cream too"
Amazing ice cream too!
-- Mandy2001!, 2024-07-18

### **--- "The most convoluted process"
I like that there is a reward system but… the process of working out how to claim the ‘rewards’ is the most convoluted and confusing I have ever come across. I advise the designers look at how the Costa app or something similar works.
You are good at hot chocolate but need some lessons on customer process flow.
-- Platothefish, 2024-07-09

### *---- "The app doesn’t work"
I can’t believe this app has 4.8 stars, all my friends and I have been trying to order for the past hour, nothing loads, we’re getting a million errors that aren’t handled and even when our order went through they hadn’t got it at knoops so we had to re-order. Genuinely the worst app I’ve ever used in my life
-- chionia kots, 2024-06-07

### ***** "Love it!"
Makes it so much easier.
-- Thompson1234555, 2024-03-25

### ***** "Excellent app"
I’m so glad the Knoops app is now a thing!

It was rather frustrating always being stuck behind people whom appear like they’ve never come across chocolate drinks before in their life and need everything explaining to them, taking forever to order, when I know exactly what I want already.

Now I can skip the queue and order ahead. The app is very nicely laid out, has Apple Pay and allows adding to Apple Wallet the loyalty card scheme if I do end up ordering at the till. No bugs and clean UI. Thank you
-- elso, 2024-03-23

### ***** "really useful app"
one of my favourites! it makes it so much easier and quicker to get my drink en-route to work now. i order when i get out of the tube and it’s there waiting for me by the time i reach the shop! highly recommend
-- s.n.r2024, 2024-02-15

### ***** "Great app"
This new app is a huge improvement - love it. So easy and quick to order 💖
-- Lucypierce, 2023-12-12

### ***** "Big improvement!"
This new app is much much better.
-- calebjkemp, 2023-12-12

### *---- "Useless"
They spend weeks redeveloping the app during which I can’t collect points. Now it’s up and running but my local (St Albans) doesn’t have a working scanner so I’m still missing out.
-- Sawyer Latte, 2023-11-26

### *---- "Please fix the account log in"
Unable to log in, really annoying
-- Luna199614, 2023-08-06

### *---- "Lazy app design"
Knoops clearly aren’t putting their profits from the expensive drinks into app development!

It’s a really lazily designed app. Most concerning is the fact they haven’t bothered making it accessible to anyone with sight loss. It’s easy to do, just make sure images and buttons are labelled properly and links work when iOS VoiceOver is running.
-- ARDS0834, 2023-05-22

[View all Knoops reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Knoops Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Arab Emirates | Food Drink | #195 |
| Top Free | United Kingdom | Food Drink | #221 |
| Top Free | Czechia | Food Drink | #397 |


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## Knoops Available In
- [United Kingdom](https://apptail.io/app/knoops-tjKh/united-kingdom)
- [United Arab Emirates](https://apptail.io/app/knoops-tjKh/united-arab-emirates)
- [United States](https://apptail.io/app/knoops-tjKh/united-states)
- [Canada](https://apptail.io/app/knoops-tjKh/canada)
- [South Africa](https://apptail.io/app/knoops-tjKh/south-africa)
- [Australia](https://apptail.io/app/knoops-tjKh/australia)
- [New Zealand](https://apptail.io/app/knoops-tjKh/new-zealand)
- [Slovakia](https://apptail.io/app/knoops-tjKh/slovakia)
- [Ukraine](https://apptail.io/app/knoops-tjKh/ukraine)
- [Israel](https://apptail.io/app/knoops-tjKh/israel)
- [Denmark](https://apptail.io/app/knoops-tjKh/denmark)

---

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