---
title: "Krispy Kreme ® - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Welcome to the Krispy Kreme® app! The best thing since our hot doughnuts. Download now to experience the easiest way to get free treats with the Krispy Kreme Rewards program, plus enjoy easy ordering "
---

# Krispy Kreme ® — United States

![Krispy Kreme ® App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/42/0a/78/420a78d9-f327-e2c0-55f2-e2c1e6df39ad/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/100x100bb.jpg)

**Developer:** [Krispy Kreme Doughnut](https://apptail.io/developer/krispy-kreme-doughnut-IKJb)
**Category:** Food Drink
**Rating:** 4.5/5 (38,836 ratings)
**Price:** Free
**Bundle ID:** com.krispykreme.hotlight
**Store:** Apple App Store
**Country:** United States
**Version:** 2026.10.19 (released 2026-10-23)
**Original Release:** 2011-12-15
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id482752836)
**AppTail Page:** [https://apptail.io/app/krispy-kreme-PBU/united-states](https://apptail.io/app/krispy-kreme-PBU/united-states)

## Krispy Kreme ® Description
Welcome to the Krispy Kreme® app! The best thing since our hot doughnuts. Download now to experience the easiest way to get free treats with the Krispy Kreme Rewards program, plus enjoy easy ordering for pickup and delivery.  

Krispy Kreme Rewards 
Join today to start earning points toward free treats with every bite and sip. Earn a reward in as little as one visit and redeem your points for your Krispy Kreme favorites. Enjoy a welcome treat when you join, plus we’ll make your birthday extra sweet! 

Your Order, Your way 
Skip the line and order ahead with pickup or delivery so you can enjoy your treats even faster.  

Stay in the Dough
Be the first in line for exclusive offers, access to our new limited time doughnuts and fresh updates! Enable push notifications and never miss out on any sweet offers.

Shop Locator 
Find the nearest Krispy Kreme shop wherever you are so you can always know when hot, fresh doughnuts are coming off the line with Hot Light notifications.

## Krispy Kreme ® Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/58/c9/66/58c966f1-d9bd-ec95-324c-5c497fdbdf2e/4.7display-01.png/322x572bb.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ad/ed/e1/adede124-d434-a3be-be04-ab90bacdf96d/4.7display-05.png/322x572bb.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/80/24/72/80247241-697d-ab3a-3297-3f420aceda6c/4.7display-02.png/322x572bb.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7d/06/07/7d06073a-0378-69e2-e1c4-3d5670290ddd/4.7display-03.png/322x572bb.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a2/df/48/a2df480d-c537-a0d2-def5-33bb53e941ee/4.7display-04.png/322x572bb.png)

## Krispy Kreme ® Rating Breakdown in United States
- 5 stars: 31,085 (80%)
- 4 stars: 3,416 (9%)
- 3 stars: 1,097 (3%)
- 2 stars: 591 (2%)
- 1 stars: 2,646 (7%)

## Krispy Kreme ® Reviews in United States

### *---- "Worthless Can’t Add Missing Receipt"
This app is worthless.  It will not allow me to add a missing receipt. Store said their system was not working with the app that night. Tried multiple times to add my receipt. It’s says oops something went wrong, if it continues call customer service. I called customer service and was told sorry we can’t add it, but we will tell tech there is a problem. 🤦🏻‍♀️
-- Ohhmom, 2025-01-03

### **--- "Can’t login"
I can’t login to the app and I hate the fact that my points that I build up go away. Please fix this
-- Power Deadline, 2025-01-02

### *---- "Used to work fine"
This app used to work fine, and I have seen any other reviews that have said the same thing. It is now basically worthless. It says I have no order history, 0 points always, and hasn’t let me add receipts in maybe 3 months now.
-- lexxxii stacy, 2024-12-24

### **--- "App needs help!"
This company has the worst app I have ever used for a fast food restaurant. First of all, it does not work for ordering 90% of the time when you try it. The rewards program is terrible; the response team is down more than up, and when you try to addreward points from a receipt after the fact, it still does not work. Needs serious help.
-- Jellybean team, 2024-12-20

### **--- "Why is the app always unavailable"
This is the best doughnuts around me
Why now is it a problem. I leave thirty minutes away so I like doing an online order so all I have to do is go in and leave 
I try ordering and it says that all items are unavailable. What’s up with that
-- asandi437, 2024-12-20

### *---- "app not working   come on engineers"
Bad
-- ssughguhsbs, 2024-12-20

### *---- "Not signing in with Apple ID"
Not letting me sign into my account. Keep getting this annoying message saying &#039;The field LastName must be a string or array type with a minimum length of &#039;1&#039;., The field FirstName must be a string or array type with a minimum length of &#039;1&#039;. Like what the heck is that supposed to mean? Cant even sign up using other methods neither. Fix it please.
-- milkmoiselle, 2024-12-17

### *---- "Scam"
Of course they scam you out of your personal information then when you open the app everything says “unavailable” next to it.
-- Toxic male, 2024-12-15

### *---- "App loses rewards"
The app tracks purchases, tells me ‘Congratulations’ when I hit a reward milestone, and then loses the free donut when I try to use it. At least it is consistent, as this has happened the last three times.

It’s not worth the effort to argue with counter staff, as the app is not their responsibility.  I will be going to Dunkin Donuts in the future.

Update: Krispy Kreme updated the app and the reward system, so the previous problem isn’t happening now. However, they found a whole new level of frustration, by breaking the ‘Missed Transaction’ feature. Will not take the receipt information, even after following the instructions. And to top it off, customer service communication is broken as well. I can’t believe their app is so bad. A frustrating 30 minutes that I will never get back - still sticking with Dunkin’ Donuts
-- Alamo_brass, 2024-12-12

### *---- "Doesn’t work"
It just says every single item is unavailable all the time. What’s the point of the app if it won’t work?
-- Codysevi, 2024-12-09

[View all Krispy Kreme ® reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Krispy Kreme ® Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Food Drink | #69 |

## Krispy Kreme ® Discovered Keywords
- biscuitville
- food stores
- donut
- دونات
- cinnabon
- auntie anne&#039;s
- my pretzel perks
- baskin robbins
- pretzel perks
- krispy kreme

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---

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