---
title: "Kroo Bank - Mobile Banking - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "INTUITIVE SPENDING  One home for your money. Spend. Track. Settle up with friends. You’ll also get real-time spending insights. These break down and categorise your transactions. Lovely.   NO MONTHLY "
---

# Kroo Bank - Mobile Banking — United Kingdom
> Who you bank with matters

![Kroo Bank App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/57/34/c1/5734c153-1ac3-51c0-e17c-ec19aa2f8794/AppIcon-0-0-1x_U007ephone-0-1-sRGB-85-220.png/434x0w.png)

**Developer:** [Kroo](https://apptail.io/developer/kroo-KFQ)
**Category:** Finance
**Rating:** 4.8/5 (26,368 ratings)
**Price:** Free
**Bundle ID:** com.bsocial
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 3.91 (released 2026-05-18)
**Original Release:** 2018-08-03
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1224580897)
**AppTail Page:** [https://apptail.io/app/kroo-bank-mobile-banking-JKl/united-kingdom](https://apptail.io/app/kroo-bank-mobile-banking-JKl/united-kingdom)

## Kroo Bank Description
INTUITIVE SPENDING

One home for your money. Spend. Track. Settle up with friends. You’ll also get real-time spending insights. These break down and categorise your transactions. Lovely.


NO MONTHLY FEES

Our current account is free to open with no monthly fees. And you can apply to access an overdraft (subject to status), currently by invitation only.


ZERO FEES OVERSEAS


Spend using your Kroo debit card at home and abroad, where Visa is accepted, with zero fees.

We won’t charge you for using ATMs overseas. Just bear in mind that many ATM providers may charge a separate fee for using their ATM.


PEACE OF MIND

FSCS deposit protection up to £120,000 per customer
Face ID. Touch ID
Multi-factor authentication
UK-based customer support
Freeze and unfreeze your card. 

KROO &amp; APPLE PAY

Enjoy all the benefits of your Kroo card using Apple Pay. It’s an easy, secure, and private way to pay.


INTEREST FOR YOU

With a Kroo current account, you’ll earn interest at 1.10% below the Bank of England base rate on your current account balance up to  £500,000. And it’s paid into your account monthly. 

AER means annual equivalent rate. It shows you the yearly rate if we paid interest on top of interest. Gross interest is the contractual rate of interest.


KROO FLEXIBLE CASH ISA
The fully flexible cash ISA.

Top-up or withdraw whenever you need, with no penalties, and without affecting your £20,000 allowance.

Start saving tax-free today.


Our customer privacy policy can be viewed here: 


OUR MISSION

Our goal is to be trusted and loved by our customers because we have their backs.  


We are a fully licensed UK bank, authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the PRA. Our Firm Registration number is 953772.

Head to kroo.com to find out more. Current account applications and account management are via the app only.

## Kroo Bank Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7b/01/dd/7b01dd22-39f5-a421-071c-0f4f7b05e81e/screen-1__U00281_U0029.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/82/d1/1b/82d11bbc-9de9-d383-bc75-9ab6d1d95189/screen-2__U00281_U0029.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/db/61/ec/db61ec01-ea03-05f4-e46c-f0a7cd5a49ff/screen-3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3a/23/0c/3a230c79-6e63-f993-3f69-ac97a5867be2/screen-4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8b/cc/ee/8bccee81-0c63-7bbe-8d43-fe6c3183eb59/screen-5.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/43/1b/3d/431b3d9a-e084-73b8-5c4e-6f8217660438/screen-6.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bd/22/22/bd22225c-7d35-dc70-12a7-6d9b8d2ad43d/screen-7.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a3/ef/4d/a3ef4d6b-9010-2b5e-2a28-01b5e522c03b/screen-8.png/1242x2688.png)

## Kroo Bank Rating Breakdown in United Kingdom
- 5 stars: 23,975 (91%)
- 4 stars: 1,445 (5%)
- 3 stars: 346 (1%)
- 2 stars: 92 (0%)
- 1 stars: 510 (2%)

## Kroo Bank Reviews in United Kingdom

### ***** "Highly recommend"
Can’t say enough good things about Kroo is amazing
-- Mandy moo331, 2024-12-18

### *---- "Customer service"
The worst UK bank , they have blocked my card and asked some information about some transactions, i have sent all the information and still waiting almost more than 90days and there is no any update and also i asked to close my account and refund money back but they are not answering neither in the chat and app chat and not in an email
-- Said Akbar hayotov, 2024-12-18

### **--- "Cannot log in"
I have been attempting to log in all day but a message pops up saying I must check internet connection. My internet connection has no issues nor does my unlimited 5g mobile data have any issues. Is there a bug?
-- HMS7818, 2024-12-10

### ***** "Great  bank"
Would definitely recommend
-- rondi##, 2024-11-26

### ***** "Easy to use."
I’m enjoying Kroo.  An easy to use app and of course a good interest rate.
-- Calmorit, 2024-11-22

### ***** "Good"
Everything is smooth so far.
-- divinepredecessor, 2024-11-13

### ***-- "Great app"
Improvements- please provide a search tool in previous transactions
-- Duffman1987, 2024-11-12

### *---- "They will steal your money"
Don’t I’m in dispute and complains with them for over a year they don’t answer any of the complaints, once I put enough money in to account they restricted my account and no resolution still
-- Valentin Claudiu Marcu, 2024-11-07

### ***** "Excellent app"
and great interest rate
-- TeaserE123, 2024-11-07

### ***** "Great online bank"
Seems great not used a great deal but seems great and good interest! Would definitely recommend!
-- Dizzy 43, 2024-11-07

### *---- "Awful bank"
Terrible customer support. Did a instant transfer to my bank from paypal with revolut or starling fine but these scammers its taking forever……. Idiots
-- Masg48, 2024-11-06

### ***** "Kroo Bank Online Banking Application"
Kroo Bank iOS app version
-- Hot.Male, 2024-11-01

### ***** "Amazing"
Such an easy app to use. Everything is so clear and simple. Great insight and helpful notifications.
-- Benhall22, 2024-11-01

### *---- "Poor app design"
Not easy to navigate, easy to add money but not to pay out, after paying direct debit out fine for several months then payment failed for no reason, on several transactions.love the high interest but needs to rethink the app design to make more user friendly.
-- chiped, 2024-10-30

### *---- "Scam"
This bank is a scam, they held my money for months now without any reasons and the customer service won’t even tell me why and I can’t access my money
-- Dannidau, 2024-10-30

### ***** "Performance"
Doing excellent job for its customers. Keep it up team Kroo.
-- Iyke O, 2024-10-24

### **--- "Difficult customer service"
In the beginning every transaction was questioned. I found this a little intrusive

Then when I lost my phone number and email address it was neigh on impossible to get it sobered out. In the end 3 weeks later and luckily I had to acquire a duplicate phone number.

I’m not happy with the customer service regarding this matter. Kroo really needs to work on the issue of lost number and emails better. And quicker.
I managed to get into my account but because of the hassle and stress I’m afraid I will close my account for now. Incidentally, when you close your account it’s their policy to not allow you another. Well, goodbye then.
-- P19751, 2024-10-18

### *---- "Terrible bank"
I’ve had 2 cards from this bank and with each one I’ve had someone try to take money via apple/iTunes and the latest one was 14/10/24 for the sum of £69.99….and they didn’t try just the once it was about 14 times in total over 2 months luckily I never have money in it.
When I reported this on the online chat,they don’t seem to be too bothered and just say you didn’t have money that was actually taken and then said we’ll close it and send a replacement card
Please if your considering using this card I’d think again…..I closed my account with them as of today 17/10/24….and gone with hsbc as at least they’re better than kroo!!
I’m hoping my review gets accepted so people can get to read my review,if it helps people see what this bank is actually like……
-- best player sarah, 2024-10-17

### *---- "‼️‼️SCAM‼️‼️"
‼️‼️Please stay away from this bank‼️‼️
They’ve restricted my account without providing a reason and now my money is stuck for 2 months. A much needed £2700 are now lost because of these people. I have no idea how they’re still operating. Customer support hung up on my face today. Very shady. There is a FACEBOOK PAGE for people who have been victims of this scam. Go check it before you start banking with them.
-- karim3ge, 2024-10-15

### *---- "19th Century bank"
Needer new account thought try kroo,
I made instant transfer and it took nearly 12 hours 😂 now it has been nearly one week I requested them to close my account but they don’t even reply
-- toffeekhan, 2024-10-10

[View all Kroo Bank reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Kroo Bank Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Finance | #316 |

## Kroo Bank Discovered Keywords
- virgin bank
- mobile banking
- zeux
- bank
- bank online
- online bank
- cash plus bank
- nomo bank
- digital banking
- mobile bank

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## Kroo Bank Available In
- [United Kingdom](https://apptail.io/app/kroo-bank-mobile-banking-JKl/united-kingdom)
- [United States](https://apptail.io/app/kroo-bank-mobile-banking-JKl/united-states)

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