Ordering Experience
Great! Thanks!
4.77 out of 5
703 ratings in United States
Great! Thanks!
App is great. Need better deals or a reward system. A real one…
This app is the worst user experience for a food app I have had since apps were invented. The website is just as bad. I have resorted to calling (!?!, in 2023) on the few times it is worth the hassle, but mostly just don’t bother and get pizza from somewhere else. It is Pizza — creating barriers to purchase for the ultimate commodity is a horrible business strategy.
Neither the app nor the website recognize my address. I have been ordering from other pizza places to avoid having to call and read my whole credit card number. I hope this gets updated.
My street is serviced by two locations but the app defaults to the one I DON’T like. The only way to get the one I prefer is to re-enter my address as a new account every time. You have known about this problem for two years now. FIX IT FOR F@$& SAKE!
3rd attempt at using app to order food. No luck. It freezes every time on the last step “payment “ and I can’t go any further. I clear the app and order Pizza Hut
Not sure what is going on, but no one I know can get the app to work anymore. It will let you order then won’t accept payment. Has been going on for weeks.
The app in general is great. I have 2 suggestions: 1. You cant select “select payment” in the app, so you literally just can’t order anything. 2. Make the address function more intuitive. For example, my address has a “west” which is usually at the beginning (after the number) but the app makes you type it so it’s at the end. If you didn’t know any better you wouldn’t be able to find your address or order anything.
glitch in app where it wont allow me to select pyment.
App won’t even remember your username and password, even though I am entering it in correctly. Took the time to reset it and even with the reset still never works.
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