LATAM Airlines

Very good flight attendants very good food bathroom was always stocked with soap and tp lots of drink choices and lots of movies in the latam play if you are taking a bigger flight. Mine was jfk to scr and it was great

This app is so bad that keep saying it can not load any data and ask to try again later. I never had any airline app that bad. I put 1 star due to the fact it can not load with less than 1 star, this is worth nothing.

In settings the language selected for the application is English but somehow the app overwrites it and loads in Spanish.

Por favor como hago para pedir q me den en el avión comida sin gluten ni leche por favor

Excelente el servicio y la atención en el vuelo como así tb en aeropuerto de Lima

I even can’t see my boarding pass. What a disgrace.

I have try for over two months try to pick my seats that I paid extra money to be able to do and every time I get error telling me to try again later

The best so far

companhia horrivel

I won’t blame the desk attendants or flight attendants, the problem with Latam Airlines is at Corporate level, it is imperative that the company review their policies and rules to Avoid the customers frustration for being victim of a system that obviously isn’t working, to give an example: People have to go through a second search of their carry on or backpack before boarding the plane even though already passed through customs. Another case per instance is that people have to get rid of their liquids (water, soda etc) purchased inside the airport at he same area where people purchased liquid products That are allowed inside the plane which does not make sense. Although Latam is a South American Airline they should constantly give their employees training, for procedures and communication e.g: Bilingual customer service representatives to be able to assist English speaking customers. My general impression of Latam is they have poor Customer care and support staff that obviously are following rules and training imposed by Corporate Governance.