Poor customer service
Unprofessional customer service. Agents are incompetent.
Description
Don't miss out — The Lazada 11.11 Mega Sale is coming!
Get exclusive discounts up to 90% off from top brands on LazMall, limited-time price drops on LazFlash, the trendiest items on LazBeauty, and enjoy FREE shipping!
NEW USERS also get special promos and discounts!
Shop now and save more with limited-time deals and offers!
Featured updates:
1. Free Shipping for All
2. Vouchers for First Orders
3. Exclusive LazMall Offers
4. Limited-time LazFlash Deals
What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices! Grab your essential and favorite items with exclusive deals to make the most out of your purchase!
AUTHENTICITY GUARANTEED
LazMall – Lazada's flagship offering for branded products ensure genuine, authentic brands – sold by brands on Lazada through Brand Stores. 100% Authentic – Directly from brands to you. Enjoy 10,000+ global brands at your fingertips like Nike, Adidas, Maybelline, L'Oréal, and more.
FIRST ORDER BENEFITS
Get exclusive discount vouchers for your first purchase*. Get coins when you check in daily, and collect vouchers from Lazada and sellers every time you use the Lazada app! *T&Cs Apply
SECURE PAYMENT
Pay securely through multiple payment options;
1. Cash on Delivery
2. Lazada Installments
3. LazWallet
4. Secure Bank Transactions
APP HIGHLIGHTS
1. App-Exclusive Notifications for Daily Offers, Deals, & Discounts
2. Personalized Recommendations of Products, Categories, & Brands
3. Full-scale Search Filters by Category, Brand, Price, Rating, Color, and More
4. Customer Ratings & Reviews
5. Q&A for Direct Customer – Seller Interaction
6. Order Tracking
7. Fast Shipping
8. Log in via Facebook and Google
9. Sharing via Facebook, X (Twitter), Whatsapp, and more
PERSONALIZED RECOMMENDATIONS
Shopping is made easy for you. Lazada uses superior products recommendation algorithm to ensure personalized products, deals, and vouchers created just for YOU.
BUYER GUARANTEE
Check out the product reviews, see the seller ratings, and CHAT WITH SELLERS directly! Dissatisfied? Simply return for a full refund via the simple returns policies.
LAZFLASH & VOUCHERS
Shop more and save more with exclusive app-only offers, promo codes, bank vouchers, and discounts at the best prices, updated every day.
BEST CATEGORIES
Enjoy effortless online shopping and home delivery coming from a huge variety of products in electronics, sports, beauty, digital, groceries, toys, cars & motorcycles, shoes, fragrances, health, men's & women's fashion, and much more.
***Most Trusted Online Shopping Destination in Southeast Asia!***
Indonesia
Marketeers 2017 – Best WOW Brand for E-Commerce
Thailand
2016-2017 Marketeer No.1 Brand Thailand – Online Shopping
Singapore
Asia One People's Choice Awards 2015: Top 3 E-Retailers
Philippines
Readers Digest Most Trusted Brand Award 2014 – Gold Standard
Countries supported
Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam
*DISCLAIMER*
Recently, we've been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers, and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior. If you encounter any of these issues, please help us and copy the page URL found and report it to [email protected] with subject AAV so that we can put an end to this.
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Get exclusive discounts up to 90% off from top brands on LazMall, limited-time price drops on LazFlash, the trendiest items on LazBeauty, and enjoy FREE shipping!
NEW USERS also get special promos and discounts!
Shop now and save more with limited-time deals and offers!
Featured updates:
1. Free Shipping for All
2. Vouchers for First Orders
3. Exclusive LazMall Offers
4. Limited-time LazFlash Deals
What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices! Grab your essential and favorite items with exclusive deals to make the most out of your purchase!
AUTHENTICITY GUARANTEED
LazMall – Lazada's flagship offering for branded products ensure genuine, authentic brands – sold by brands on Lazada through Brand Stores. 100% Authentic – Directly from brands to you. Enjoy 10,000+ global brands at your fingertips like Nike, Adidas, Maybelline, L'Oréal, and more.
FIRST ORDER BENEFITS
Get exclusive discount vouchers for your first purchase*. Get coins when you check in daily, and collect vouchers from Lazada and sellers every time you use the Lazada app! *T&Cs Apply
SECURE PAYMENT
Pay securely through multiple payment options;
1. Cash on Delivery
2. Lazada Installments
3. LazWallet
4. Secure Bank Transactions
APP HIGHLIGHTS
1. App-Exclusive Notifications for Daily Offers, Deals, & Discounts
2. Personalized Recommendations of Products, Categories, & Brands
3. Full-scale Search Filters by Category, Brand, Price, Rating, Color, and More
4. Customer Ratings & Reviews
5. Q&A for Direct Customer – Seller Interaction
6. Order Tracking
7. Fast Shipping
8. Log in via Facebook and Google
9. Sharing via Facebook, X (Twitter), Whatsapp, and more
PERSONALIZED RECOMMENDATIONS
Shopping is made easy for you. Lazada uses superior products recommendation algorithm to ensure personalized products, deals, and vouchers created just for YOU.
BUYER GUARANTEE
Check out the product reviews, see the seller ratings, and CHAT WITH SELLERS directly! Dissatisfied? Simply return for a full refund via the simple returns policies.
LAZFLASH & VOUCHERS
Shop more and save more with exclusive app-only offers, promo codes, bank vouchers, and discounts at the best prices, updated every day.
BEST CATEGORIES
Enjoy effortless online shopping and home delivery coming from a huge variety of products in electronics, sports, beauty, digital, groceries, toys, cars & motorcycles, shoes, fragrances, health, men's & women's fashion, and much more.
***Most Trusted Online Shopping Destination in Southeast Asia!***
Indonesia
Marketeers 2017 – Best WOW Brand for E-Commerce
Thailand
2016-2017 Marketeer No.1 Brand Thailand – Online Shopping
Singapore
Asia One People's Choice Awards 2015: Top 3 E-Retailers
Philippines
Readers Digest Most Trusted Brand Award 2014 – Gold Standard
Countries supported
Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam
*DISCLAIMER*
Recently, we've been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers, and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior. If you encounter any of these issues, please help us and copy the page URL found and report it to [email protected] with subject AAV so that we can put an end to this.
Screenshots
Lazada 11.11 Mega Sale FAQ
-
Is Lazada 11.11 Mega Sale free?
Yes, Lazada 11.11 Mega Sale is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Lazada 11.11 Mega Sale legit?
⚠️ Warning: Multiple users of Lazada 11.11 Mega Sale have mentioned scam or fraud. Investigate thoroughly before using this app.
Thanks for the vote -
How much does Lazada 11.11 Mega Sale cost?
Lazada 11.11 Mega Sale is free.
-
What is Lazada 11.11 Mega Sale revenue?
To get estimated revenue of Lazada 11.11 Mega Sale app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.76 out of 5
1,148,259 ratings in Philippines
5 star
989,875
4 star
92,101
3 star
37,034
2 star
9,910
1 star
19,339
Ratings History
Lazada 11.11 Mega Sale Reviews
FUK YOUR AI SUPPORT!!!!
I NEED A LIVE AGENT FOR MY OVER A MONTH ISSUE NOW!!!! WHERE THE FUK IS YOUR LIVE AGENT SUPPORT!!!! YOUR SELLER SCAMED ME!!!!
Store has “Lazada mall” badge but the item they are selling is Fake!
I have requested a return as the shoes I bought was fake! I have wasted my time waiting for them to revert to me for updates as I felt bad that they are allowing this store to scam customers. It was mentioned that customer will get twice of the amount once their team confirmed that the item is fake. No update from them and suddenly tag the case as resolved. I’ll file legal case and report this to DTI.
BASURA
BASURA YUNG MGA COURIER NIYO MGA BASTOS. SILA PA GALIT PAG DI NILA NA DELIVER YUNG PARCEL. WALA DIN KAYONG CUSTOMER SERVICE. A UNINSTALL KO NA TONG LAZADA KO KAHIT MATAGAL KO NA TONG GINAGAMIT PAG NA RECEIVE KO NA YUNG LAST ORDER KO. IMBIS NA MATUWA NAKAKAGALIT KAYO TBGINA NIYO WALA KAYONG KWENTA PURO LANG KAYO SALE WALA MANLANG TAONG CUSTOMER SERVICE NA MAKAUSAP PURO BOT HAY0p
Usage
I dont know if its me but Lazada is so hard to use, out of stock item are still displayed in the main menu. So many ads
LAZADA KEEPS FAILING SO HORRIFICALLY
My package has been lost and misdelivered to the WRONG HUB and for 2 WHOLE DAYS NO ONE FROM LAZADA LOGISTICS EVEN NOTICES WHAT A NEGLIGENT MISTAKE THEY MADE!!! If I hadn’t followed up repeatedly none of them would be the wiser. WHAT APPALLINGLY TERRIBLE SERVICE. I have never EVER experienced anything like this with SHOPEE. LAZADA JUST KEEPS FAILING AND FAILING SO MONUMENTALLY. —— They only have bots in their chats. No people. And because the bot doesn’t understand and LAZADA doesn’t care, I’ll just post my complaint here: Delivery person Carl James Ligaray Viladolid says he did not deliver my parcel due to laziness and even falsely reported to LAZADA that it was my fault for being unreachable when he never made any effort to “reach me” and even admitted he only used that as an excuse for his laziness. AND LAZADA APPARENTLY TOLERATES THIS.
Worst Email and Contact Support
Lazada is worst when it comes to Email responses and lack of customer service for those who are struggling for other concerns in Lazada. Worst ever.
DONT INSTALL
Been using this for years and it always crashing. Well its ok for me, but now i cannot take it anymore. The customer service not working only bot. The wallet is not working and crashing too. The attempt for delivery is always cancelled!!! Worse apps ever. Just choose shoppe or shein much better than this annoying app
lazada is the best
ang lupit mo lazada.
Delivery
Respectful carriers
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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5
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Top Free
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6
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Top Free
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7
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Top Free
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7
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Top Free
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13
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Keywords
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Last 30 days
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App Info
- Category
- Shopping
- Publisher
-
Lazada Group
- Languages
- Chinese, Indonesian, English, Malay, Thai, Vietnamese
- Recent release
- 7.86.5 (4 days ago )
- Released on
- Jan 15, 2014 (11 years ago )
- Also available in
- Thailand, Vietnam, Philippines, Malaysia, Indonesia, Singapore, United States, Japan, Australia, United Kingdom, Canada, Taiwan, Hong Kong SAR China, India, United Arab Emirates, Qatar, Russia, Saudi Arabia, South Korea, Germany, France, Kuwait, Türkiye, New Zealand, Italy, Sweden, Switzerland, Norway, Israel, Netherlands, Bahrain, Macao SAR China, Spain, Brunei, Sri Lanka, Oman, Denmark, Pakistan, Ukraine, South Africa, Ireland, Belgium, Finland, Poland, Nigeria, Egypt, Austria, Nepal, Czechia, Kazakhstan, Brazil, Jordan, Greece, Mexico, Angola, Belarus, Malta, Algeria, Lebanon, Ghana, Hungary, Colombia, Armenia, Uzbekistan, Cayman Islands, Iceland, Argentina, Portugal, Cyprus, Kenya, Romania, Slovakia, Uganda, Chile, Luxembourg, Croatia, Bermuda, Azerbaijan, Estonia, Latvia, Lithuania, Peru, Bulgaria, Mauritius, Mali, Panama, Namibia, Slovenia, Madagascar, Ecuador, Suriname, Tunisia, Jamaica, Uruguay, North Macedonia, Grenada, Paraguay, Dominican Republic, Belize
- Last Updated
- 5 days ago
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