I’ve had the Spanish Word App game since 2021. I started playing again and it is trying to charge me for almost ALL access. I cannot get any new word lists , the augmentations are all charge based , and it’s set up to the point where the puzzles are near impossible to solve without paying.

It doesnt let tou cancel their subscription and they dont give you no answer when you contact them. There is no button to stop charges

It’s ok it seems a little too ez and also the premium is the worst marketing decision ever

It’s a great game! Both fun and educational! But the product support leaves a bit to be desired!

One star rating given because I cannot find a way to go back and review what I’ve learned. Should be able to go over completed modules for a summary of word learned and their translation.

I have tried to resolve this directly with WordsApp also with Apple. WordsApp has not responded to my emails at all. I made two in app purchases, and I did not receive anything for either of them. Additionally, the word “aún” shows up in the game with two translations on the same board - “still” and “yet”. If you pick the wrong one you lose the point. “Aún” always displays with the accent. So there is no way to differentiate between the two. Other than that it is a fun app.

I’ve been regligiously playing this game almost daily for over a year. I absolutely love it. Paid for premium last year and let it renew when it came time. All of a sudden, starting Dec 1 I kept running into errors after my purchases went through for discounted bundle packs and and extra perks. I thought maybe I needed to uninstall and reinstall. Lost all my progress and now the game doesn’t recognize that I paid for premium for the year either. Active subscription is still listed on my phone. Now I just found out that all those attempted purchases for packs I made this past December, including ones I made after uninstalling and reinstalling were actually coming out of my account. I’ve tried writing to report it and ask for help but never heard anything and it’s been two weeks. So I decided to go into Apple and request a refund for all those purchases due to “in app purchases not received” - which is one of the options Apple lists as a reason for a refund request. However, they only let me request a refund for one of these charges and I’m not sure where to go from here. I did want to cancel my active subscription in case someone finally got back to me, but I paid for premium and am not receiving it. I bought multiple puzzle packs (now realizing I was charged around $60 once all the attempts added up) and can’t request refunds. Yet I still play this every single day. It’s been super helpful for vocab learning and it’s addictive but I really hope someone sees this and gets back to me regarding the charges. I can’t even re purchase premium as it’s active but not recognized on the app and nowhere to login 😔

I’ve paid for the premium version of the game and have gotten nothing. The “restore purchases” button produces an error code for me and I’ve gotten no response to my email request for help.

I used to love this game. However, it is hard to get your daily coins for learning new words, because you are not given a new word every round, and the new words deduct as if they are being used even when they are not. So you run out of the new words that you purchase before you even learn them. I am not sure if the game makers are doing this on purpose in order to force you to spend more money, but it needs to be fixed because it’s ruining the game.

The sound goes out after awhile. I can’t find anything in the settings to correct this. Delete the app and redownload is the only option. But then you’ve lost all your stats and start all over with levels. Also there is a bug that speaks the sentence with a German accent and have incorrect pronunciation for the Spanish word.