3.64 out of 5
217 ratings in United States
The Legrand wedding control system with the LC 7001 head end has been installed in my home for at least 10 years. It has provided rocksolid performance the entire time. I’ve never had to replace a device or the head end. Every once in a while, the app will not connect locally, when I am at home and shows me connected remotely, however that may be more a function of my network than the system. Highly recommend.
App won’t connect to my home net work.
Seriously, look for another company. You will be soooo frustrated with how these devices fall off of their system. You constantly have to read these devices. Happens every two weeks or so. I wish I could sue them for all the downtime and all the time I spend reconnecting devices.
Stunning looks and superior function-ability. I can control all of my kitchen lights, under counter, hall, table spots over sink with one touch switch. I dim 25, 50, full power- one touch and still have single light control. Expensive but the best.
Oscar the Grouch would love this piece of garbage. The Worst App Ever.
The new update creates massive issues with connectivity for remote access. The system cannot be located, the app is unresponsive, etc. Those very basic features needs to be fixed.
Literally the most frustrating thing ever. Alexa and Legrand light control app do not work well together. All switches show up as unresponsive in the Alexa app no matter what I do.
Worked for years and then boom… app stopped and can’t control anything. Wasted days trying to figure it out. Don’t waste your money
Spent a lot of money during a whole house remodel in 2018 to change to Legrand RF switches. What a waste of money. The only positive comment I have is that the switches themselves look great. Other than that here are the things that aren’t great… - Three way switches keep losing their “pairing” to each other. So sometimes the paired switch is essentially dead. Which then causes all the lights on that circuit to not respond to the app on my phone or in wall scene controllers. Seems to happens randomly. - App is glitchy. Sometimes the app shows specific lights are off when they are on and vice versa. Must repeatedly tap the on off “slider” on the app for each switch to “wake up” the switches. - App has trouble connecting to the hub. Cue the spinning wheel of death! This is not an issue with my phone or WiFi. I have no trouble connecting to my Lutron hub (I have since started using Lutron Caseta plugs for table lamps and LOVE the Lutron product) - In wall scene controller or a scene from app must be activated repeatedly to set all of the lights on a scene. Lights are set in a random order EVERY TIME and I never know which light is going to be skipped by a controller so I have to go room to room to make sure each light was set properly defeating the purpose of a one touch programmed scene! - Hub must often be rebooted to get anything to work from app and/or scene controller (requires unplugging or inserting a pin into a tiny hole in back of a device that is hidden in a cabinet with other equipment). What a pain! I’m tired of being a contortionist to get my overpriced lighting system to work. This app seemed to get more glitchy when Legrand shifted away from Artik cloud to their own Eliot cloud remote access system. (I spent hours on the phone with technical support trying to figure out how to get my programming from artik to Eliot to no avail.) I’ve kept the app updated and routinely reboot WiFi and my phone and I do not have issues with any of my other smart home equipment or interfaces. Seems like Legrand engineering missed the boat and left all of its customers standing on the dock with them. Next project I’m going with Lutron. Legrand it would be nice if you helped my existing switches be more than just nice looking wall decor. Right now they are pretty dumb. Nothing smart about them.
There is no “edit” button! Also the app does not connect to the system so it has zero functionality.
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