App is terrible you cannot control you Levo machine with the app not worth the download what so ever

I have a Levo, and it’s hands down the worst financial decision I’ve made in years. If you buy a bum car you might be able to at least drive it. But a Levo is worthless. They have terrible hinges that snap if you look at them wrong, and then the company refuses to fix it unless you hound them, and even then they will do their absolute best to try and refuse the warranty over something stupid like you can still use it SOMETIMES if you put a ton of heavy books on it to hopefully trick the machine into thinking it’s closed. The gummy mixes are fine if you don’t want to do it the right way, but you want something that tastes meh, and is easy to make. The app itself is just to push adds at you. It has zero use aside from that.

I purchased 4 packs of Lēvo gummy mix, two of the packs were damaged/open due to manufacturing. I was able to text the customer service number (super convenient) and they were able to assist me and replace my two damaged gummy packages in a matter of minutes! It was truly unbelievable. Most companies you have to email and it takes 24-48 just for a response. All companies/customer service needs to take notes from Lēvo!

Needed help with respiratory problems. Started infusing and it has made a great difference! Thank you

This app isn’t an app. It’s just a quick link to the website. Disappointed as it would be nice to have a potency calculator readily at hands

Is there still no remote infusion app for iPhone or iPad?

The app is usable, but I find myself googling the answer more often than not. The app needs a dedicated, tabbed-at-the-top, category for general information, like instructions for using the machines, and information about decarboxylation and extraction temperatures and times for all types of oil/butter/other. The user interface the way it is now is too point-of-sale oriented. It should first provide information as its primary function, with sales a secondary and convenient function. After all, people who use this app have already most likely purchased an infuser. The app should be more functional and linked to the device purchased.

This is a sales app only. There are no recipes. There are no calculators at all. Both of which are promised by the seller. It’s only Benefit is to buy things. Better yet, it is an app to make money for Levo. It does not help a new user with nothing! I don’t have any recipes to follow. Don’t know what dose of oil or herbs like garlic to use. i do not recommend downloading this app.

Was expecting remote connection/functionality, like a lot of sous vide machines. Instead this is basically just one big advertisement - and not even a native one. It’s just one big web app of annoying. Don’t see the point of this app - uninstalling and a little disappointed with my purchase

Be smarter just because something under utilized doesn't mean to remove it(unless it was extra cost), and as for the adding things, do better.