No point calling monitoring station If building gets broken into , this service is cancelled and visa will be notified plus there’s a snowstorm here

I cannot find how to change my access code. This is important for security reasons. Where is the information? Someone has access to my home without the alarm going off.

Add arming schedule to the app and then I’ll give 5 stars

Garbage

It would be real convenient to be able to automatically set and disarm the alarm through a schedule especially when away. This allows a window for guests to come in and check the house, water plants etc without having to worry about alarms

At first, the notification delay was 5 minutes. Now it is at 25 minutes. This needs to be addressed or the purpose of the camera is useless.

Not impressed with liberty so far had vivent before also not impressed but did not have issues with doorbell camera

Worst security app and system on the market, app hardly ever works .

Worst app, super expensive and horrible customer service

I called in today because my doorbell cam will not work. I got a very nasty support tech who basically said I was an idiot but not in words. And told me I have to buy a new one for 200 and some dollars. I think it’s absolutely ridiculous that I should have to pay again when I have two others that do not work. I own a company to and if I gave that kind of client support I’d be out of business. I will not ever recommend you where are used to when I complained all he said was you still have two years on your contract so I guess it is what it is I’ll pay my two years and get out of it. Customer service or should I say support service is horrible. You can’t even complain they won’t except it