Lightspeed Live (K & U)

So bad, always crashing

The info is solid, however I need to remember to log out of the app will not load the next some further improvements are needed

This system is garbage poor customer support crashes every day every day MV readers disconnect printers don’t work system goes down nobody on the other end for customer support and when you try to leave they tell you gotta pay to break your contract. Do not use this system it is garbage.

I have to remove and reinstall DAILY when the old APP was just fine. Please get it together. This is unacceptable.

when we first got Lightspeed K series we were able to use this app and now all of a sudden it no longer works. It doesnt even open anymore

App used to work and was great to keep track of sales through the day but the last couple days it keeps logging off, won’t allow me to log in and is just not reliable.

My business had Breadcrumb/UpServe/Lightspeed for eight years… It used to be a great platform, steadily making improvements and with good customer service at a good price. Since UpServe was acquired by lightspeed it’s become horrible. The customer service is not helpful, the prices are the most in the industry and contract renewal is a miserable process with them. We moved to another provider for a fraction of the cost and have been well pleased.

Not only is the app lacking but even the help chat just sent me in circles and then my sessions would just be “timed out”. Just a joke.

This app is worthless. Low functionality, bad UI, can’t find what you’re looking for, and super slow. You’re better off calling your staff via messenger pigeon and you’ll find what you’re looking for faster

Works on occasion. Continuous software and App issues.