---
title: "Lightspeed Restaurant POS (O) - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "Lightspeed caters to hospitality venues of all sizes and workflows – whether you run an independent cafe or a multi-venue restaurant, pub or bar.   With Lightspeed’s all-in-one POS & Payments platform"
---

# Lightspeed Restaurant POS (O) — Australia
> All-in-one POS for hospitality

![Lightspeed Restaurant POS (O) App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/e5/9d/7a/e59d7a6c-6be4-12a4-1941-61a583f4dd58/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [Kounta](https://apptail.io/developer/kounta-JkV)
**Category:** Business
**Rating:** 3.4/5 (92 ratings)
**Price:** Free
**Bundle ID:** com.kounta.KountaApp
**Store:** Apple App Store
**Country:** Australia
**Version:** 3.18.0 (released 2026-10-12)
**Original Release:** 2013-05-29

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id649276116)
**AppTail Page:** [https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/australia](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/australia)

## Lightspeed Restaurant POS (O) Description
Lightspeed caters to hospitality venues of all sizes and workflows – whether you run an independent cafe or a multi-venue restaurant, pub or bar. 

With Lightspeed’s all-in-one POS & Payments platform, you can run your venue(s) from one central place. Save hours on day-to-day tasks like end of day reconciliation and stocktakes, serve more customers with quicker orders & payments, and increase sales with in-built integrations like delivery & ordering. 

Simple yet powerful, Lightspeed is built to serve and support every aspect of your hospitality business. It’s instinctive for floor staff,  intuitive for back of house and insightful for managers. 


HOW LIGHTSPEED SUPPORTS: 

- Floor Staff: Fast orders & payments, split bills, automate surcharge, manage open tabs, table management & courses  
- Back Of House: Re-stock to par, inventory management & easy stocktakes, monitor COGS, manage recipes, batching  & wastage   
- Managers & Owners: Real-time sales, manage all locations on one system, scheduled & advanced reporting 


LIGHTSPEED COMMUNITY 

Lightspeed serves over 12,000 hospitality venues across Australia & New Zealand. 

We’re proud to be trusted by beloved brands like Pablo & Rusty's Coffee Roasters, Gelato Messina, Chat Thai Restaurant Group and Young Henry’s Brewery. Below are some of the reasons why Lightspeed is the leading platform for hospitality. 



ALL-IN-ONE POS PLATFORM

“Same as us, Lightspeed has a real vision of what their business does...I don’t know any other POS provider that can offer the flexibility, the customisation, the ease, the cost and the support.” - Andrew Pierce, Director & Co-Founder, Hello Sarnie

- Intuitive POS, simple to use with near zero learning curve
- Customisable service workflows fit to the way you work 
- Integrated payments for fast, error free service 
- Powerful back office to provide control and flexibility 
- Detailed real-time insights to understand your business at every level 
- QR table & online ordering to reach more customers
- Delivery management to streamline ordering channels 
- Marketing & loyalty programs to take your conversation beyond the counter 
- Powerful Inventory to help manage COGS, prep & stock 
- Smart Kitchen Display system to streamline your workflow 
- Countless integrations to get all your systems working together 


FREE 24/7 SUPPORT & ONBOARDING

"The customer service and support you receive as an account holder is outstanding. The account managers genuinely care about your business and want to work with you to find ways to add value to your business, it's really refreshing!" - Isobel Galloway, Owner, Zafferino Trattoria Mediterano

- Set up in 1 day with support from our team 
- 24/7 ongoing support – our average chat response rate is 56 seconds 
- Over 300+ support guides in help centre 
- Work with a dedicated customer success manager committed to your business 


INTEGRATIONS 

“We use Lightspeed for all of our restaurants and it makes training and service much easier than ever before. We chose Lightspeed for its integrations for things like rostering and online ordering which makes our processes far more streamlined.” – Dane Arild

- Payments & EFTPOS terminals 
- Accounting software
- Employee rosters & payroll 
- Digital menus & QR table ordering 
- Delivery & takeaway 
- Marketing & loyalty
- Online table reservations


WHY LIGHTSPEED? 

“The moment we switched over to Lightspeed…it was just night and day from where we were from a POS perspective. I could have shed a tear when we made the switch.” - Ryan Butler, General Manager, Lune Croissanterie 

- Starting at $0/mth plan 
- Upgrade or downgrade features anytime 
- No lock-in contract   
- Unrivalled 24/7 support

## Lightspeed Restaurant POS (O) Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/c4/93/05/c4930514-6126-0e38-9cd9-9e649c0b6574/476d901b-d757-400b-812d-22e87136316f_1242x2688_O-Series_APAC_1.png.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/48/0d/56/480d5697-54d8-b309-b2dd-7f3d0c21a81e/d69eca0e-26c9-4cc6-9460-f94b2f299c3b_1242x2688_O-Series_APAC_2.png.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/ee/fe/35/eefe35df-14e8-69a6-a46e-8f7f9a8b2925/b15324a9-6dd0-488f-a7de-ed34a9ff5701_1242x2688_O-Series_APAC_3.png.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/6a/f3/3a/6af33ab8-54c3-0ff8-039a-448790a7e122/9e15ccc3-75ca-4856-8bb1-2898a81f7c6a_1242x2688_O-Series_APAC_4.png.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/b5/98/47/b59847e8-b92a-44b6-8ffc-4e48f5fd64b7/3793e6a3-09ce-4a4a-a610-6631dc31cebc_1242x2688_O-Series_APAC_5.png.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/39/12/01/3912012f-d522-a511-fe0a-41c30d07caa2/70b14753-db15-429d-9392-afbcfd1b7f9c_1242x2688_O-Series_APAC_6.png.png/1242x2688.png)

## Lightspeed Restaurant POS (O) Rating Breakdown in Australia
- 5 stars: 38 (41%)
- 4 stars: 11 (12%)
- 3 stars: 12 (13%)
- 2 stars: 7 (8%)
- 1 stars: 24 (26%)

## Lightspeed Restaurant POS (O) Reviews in Australia

### **--- "Dim-witted"
This is a poorly-executed app, written by people who clearly don’t use it. It is a vessel for upselling the platform’s already expensive service, and is less usable than its browser interface (mobile included). It has been “experiencing an error” upon opening it for several years now, which means constantly needing to login again for simple tasks like viewing reports.
-- Youremostwelcome, 2023-12-12

### *---- "Unethical company"
It’s a shame as they have a good product. But blackmailing/ forcing existing customers to switch to their new merchant facility is completely unethical. Also their support for existing customers is limited to a voice message system. Good luck trying to cancel your subscription. Should be taken to the ACCC
-- Dahusk, 2023-09-13

### *---- "Over price"
Start with lightspeed  for $50/month to $60, then $80 and now $140/month.
-- Tnvn2023, 2023-06-29

### ***-- "Frustrating to set up without previous experience"
Happy with the app so far, but the developers need to make small videos for different areas of set up, from start to finish.

A one hour webinar done a such a fast pace, just adds to the stress of setting up a business.

The lack of human contact makes it’s hard to solve problems quickly, typing to the chat person is challenging.
-- Bugspray22, 2023-06-28

### ****- "Works well, request for sales page"
After a sale it goes back to the default sales page for a new sale, this is fine, but would like an option to choose the default category it goes to. It would save so much time if it went back to the last used category. If a default choice per POS device could be chosen, this would be awesome.
-- Cafe@95, 2022-12-16

### *---- "Wouldn’t recommend using"
The system is adequate so long as you dont require any support as their support service is poor and non responsive. Pay a bit more and get a product that actually has some support.
-- Happychappy178, 2022-09-16

### **--- "Dissatisfied"
Since changing from Kounts to Lightspeed this POS has gotten very average. Very slow opening the app, have to reload the app regularly and sometimes multiple times. Can’t say that I’m impressed
-- Will Lille, 2022-05-30

### **--- "Basic and inadequate"
The system is bare bones and makes it difficult to do anything other than the most basic of pos duties. Back office is awful and lacks features such as import and export, duplication, etc. requires a large amount of time to do simple things. They talk big, but in my limited experience this system is barely enough for a cafe and likely insufficient for anything more complex.
-- ApdMLB, 2022-01-01

### ****- "Good. But-"
I don’t really care about how it works just so long as it’s easy and it’s been just “easy” in terms of what I use it for. 

But please! Give us a prompt when you click on “receive order” 

“Do you wish to receive this order?”
Y/N

Done.

I can’t imagine that’s too hard to code in please.
-- corey.jpeg, 2021-12-05

### *---- "Frustrating and unworkable for our business"
We’ve been with Lightspeed for over 10 years and have loved it until we were forced to change from the Onsite POS version to the Retail POS version (they archived the Onsite version). The Retail POS is truly terrible. We are a photographic art gallery that often takes custom order.  At just about every step - from taking an order, to processing the order, to fulfilling the order - is confusing, unintuitive, often not achievable and clunky.  (For example - something simple, like emailing the customer the order again, actually isn’t possible.) The Purchase Orders don’t link back to the order or show the customer name,  payment and part-payments (deposits) are confusing to take and redeem, searching for an item is difficult.... I could go on and on.  
Lightspeeds solution to my many concerns and frustrations was to recommend an add-on app at an extra cost of $100 per month (on top of the $120 we were paying each month). I don’t recommend this POS system at all. Do yourself a favor (if you’re a shop with anything other than basic transactions) and look elsewhere.
-- mycatiscalledshinga, 2021-04-28

[View all Lightspeed Restaurant POS (O) reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Lightspeed Restaurant POS (O) Available In
- [Australia](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/australia)
- [New Zealand](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/new-zealand)
- [United States](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/united-states)
- [United Kingdom](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/united-kingdom)
- [Philippines](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/philippines)
- [Canada](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/canada)
- [Thailand](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/thailand)
- [Denmark](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/denmark)
- [Singapore](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/singapore)
- [Mexico](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/mexico)
- [South Africa](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/south-africa)
- [Spain](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/spain)
- [Finland](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/finland)
- [Hong Kong SAR China](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/hong-kong)
- [Indonesia](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/indonesia)
- [Japan](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/japan)
- [Sri Lanka](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/sri-lanka)
- [Malaysia](https://apptail.io/app/lightspeed-restaurant-pos-o-UqP/malaysia)

---

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