--- title: "LiveAgent - Reviews, Revenue and Downloads in United States | Apple App Store" description: "LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works wel" --- # LiveAgent — United States ![LiveAgent App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/5e/e8/fa/5ee8fa2b-7cbf-d461-98ef-34374e677d9f/AppIcon-1x_U007emarketing-0-7-0-85-220.png/434x0w.png) **Developer:** [Quality Unit s.r.o](https://apptail.io/developer/quality-unit-sro-QOQb) **Category:** Business **Rating:** 1.7/5 (12 ratings) **Price:** Free **Bundle ID:** com.cs.qu.LiveAgentIOS **Store:** Apple App Store **Country:** United States **Version:** 2.5.6 (released 2021-05-19) **Original Release:** 2013-06-19 **Languages:** English, Arabic, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek (modern), Hebrew (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id661142245) **AppTail Page:** [https://apptail.io/app/liveagent-rRqc/united-states](https://apptail.io/app/liveagent-rRqc/united-states) ## LiveAgent Description LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like Mailchimp, Highrise, AWeber, Google Analytics and 50+ more LiveAgent for iOS - Full customer support in your hand. Solve tickets, chat and be more productive on-the-go! Main features: - Chats and chat push notifications - Resolve, Transfer and respond to tickets - Use preset filters to organize your tickets - See tags, notes and departments for every ticket LiveAgent server side supported version: 5.17.23.1 or higher ## LiveAgent Rating Breakdown in United States - 5 stars: 1 (8%) - 4 stars: 1 (8%) - 3 stars: 0 (0%) - 2 stars: 1 (8%) - 1 stars: 9 (75%) ## LiveAgent Reviews in United States ### *---- "Update The App Guys" C’mon…new features, bug fixes, updates. Seriously. It’s been a year. You guys are better than this. Been with ya for 5 years. Please. -- RayAtCyberdine, 2022-12-28 ### *---- "Now paying for positive reviews" Unfortunately, Live Agent is now emailing their customers offering a $30 gift card for a 5 star review rather than address the shortcomings of the app. It’s clear that management has no intent of addressing their terrible app or other issues on the web portal, so it’s probably best to consider other options. There hasn’t been an app update in over a year! Original review:Live Agent is a reliable and affordable help desk tool. Unfortunately, their mobile app leaves a lot to be desired. It doesn’t notify you when there have been responses to your ticket, only a notification on new tickets. It also doesn’t allow you to add attachments to your tickets, which is pretty critical when supporting your customers. We run a mobile app, and showing screenshots of the app is always the easiest way to support our customers with technical inquires. The app also doesn’t allow you to setup canned responses. I wish Live Agent would invest in the app, otherwise we’ll have to leave them for another provider as 95% of our support is handled through mobile. -- Ranklinnn, 2021-12-30 ### ***** "Great for customer service on the go" Allows you to answer tickets on the go! Great app and great product for a great value! -- sonasounis, 2020-03-11 ### *---- "No comments" The works mobile app I’ve ever used. See no point to point on issues as just try it and you will see at once. No need to dig deeper. The design is awfully terrible. Let me guess, the developers design the UI right lol? -- termoplus, 2019-09-13 ### **--- "Nice thought, poor execution" Web platform is reasonably well put together and not a bad price no matter how you slice it. Unfortunately their mobile app leaves a serious amount to be desired. The app isn’t optimized for anything past iPhone 8 (not that hard - coming from a dev) and it logs you out on a regular basis. Not remotely reliable. No updates in 3+ months. -- PFC Aldayuz, 2019-06-14 ### *---- "Terrible!" The app never goes past loading point. It is awful! -- Alyehs, 2016-03-14 ### ****- "Nice update" The update is very nice. Well done. Have not tried push yet or chat feature but so far the app looks solid. Would love the ability to see who is online and be able start a chat with an invitation. Otherwise nice update. -- Frankic, 2015-05-07 [View all LiveAgent reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to LiveAgent - [Helpwise](https://apptail.io/app/helpwise-nGJ/united-states) - [Agiled](https://apptail.io/app/agiled-YbV/united-states) - [mylivechat](https://apptail.io/app/mylivechat-ASW/united-states) - [BirdSeed Mobile](https://apptail.io/app/birdseed-mobile-YtXb/united-states) - [COUNTRY Financial Enrich](https://apptail.io/app/country-financial-enrich-zAqc/united-states) - [IAA Credit Union Mobile](https://apptail.io/app/iaa-credit-union-mobile-nRqc/united-states) - [Live Chat Customer Support](https://apptail.io/app/live-chat-customer-support-uJmd/united-states) - [LiveHelpNow Help Desk](https://apptail.io/app/livehelpnow-help-desk-rSFd/united-states) - [Chaport](https://apptail.io/app/chaport-GVVd/united-states) - [Kayako](https://apptail.io/app/kayako-gWVd/united-states) ## LiveAgent Available In - [United States](https://apptail.io/app/liveagent-rRqc/united-states) - [Slovakia](https://apptail.io/app/liveagent-rRqc/slovakia) - [Germany](https://apptail.io/app/liveagent-rRqc/germany) - [Netherlands](https://apptail.io/app/liveagent-rRqc/netherlands) - [Ukraine](https://apptail.io/app/liveagent-rRqc/ukraine) - [United Kingdom](https://apptail.io/app/liveagent-rRqc/united-kingdom) - [France](https://apptail.io/app/liveagent-rRqc/france) - [Vietnam](https://apptail.io/app/liveagent-rRqc/vietnam) - [Norway](https://apptail.io/app/liveagent-rRqc/norway) - [Türkiye](https://apptail.io/app/liveagent-rRqc/turkey) - [Argentina](https://apptail.io/app/liveagent-rRqc/argentina) - [Singapore](https://apptail.io/app/liveagent-rRqc/singapore) - [China](https://apptail.io/app/liveagent-rRqc/china) - [Australia](https://apptail.io/app/liveagent-rRqc/australia) - [India](https://apptail.io/app/liveagent-rRqc/india) - [Israel](https://apptail.io/app/liveagent-rRqc/israel) - [Italy](https://apptail.io/app/liveagent-rRqc/italy) - [Japan](https://apptail.io/app/liveagent-rRqc/japan) - [South Korea](https://apptail.io/app/liveagent-rRqc/south-korea) - [Kuwait](https://apptail.io/app/liveagent-rRqc/kuwait) - [Kazakhstan](https://apptail.io/app/liveagent-rRqc/kazakhstan) - [Lebanon](https://apptail.io/app/liveagent-rRqc/lebanon) - [Mexico](https://apptail.io/app/liveagent-rRqc/mexico) - [Malaysia](https://apptail.io/app/liveagent-rRqc/malaysia) - [Nigeria](https://apptail.io/app/liveagent-rRqc/nigeria) - [New Zealand](https://apptail.io/app/liveagent-rRqc/new-zealand) - [Peru](https://apptail.io/app/liveagent-rRqc/peru) - [Philippines](https://apptail.io/app/liveagent-rRqc/philippines) - [Pakistan](https://apptail.io/app/liveagent-rRqc/pakistan) - [Poland](https://apptail.io/app/liveagent-rRqc/poland) - [Romania](https://apptail.io/app/liveagent-rRqc/romania) - [Saudi Arabia](https://apptail.io/app/liveagent-rRqc/saudi-arabia) - [Sweden](https://apptail.io/app/liveagent-rRqc/sweden) - [Thailand](https://apptail.io/app/liveagent-rRqc/thailand) - [Taiwan](https://apptail.io/app/liveagent-rRqc/taiwan) - [United Arab Emirates](https://apptail.io/app/liveagent-rRqc/united-arab-emirates) - [South Africa](https://apptail.io/app/liveagent-rRqc/south-africa) - [Azerbaijan](https://apptail.io/app/liveagent-rRqc/azerbaijan) - [Brazil](https://apptail.io/app/liveagent-rRqc/brazil) - [Canada](https://apptail.io/app/liveagent-rRqc/canada) - [Switzerland](https://apptail.io/app/liveagent-rRqc/switzerland) - [Colombia](https://apptail.io/app/liveagent-rRqc/colombia) - [Czechia](https://apptail.io/app/liveagent-rRqc/czechia) - [Denmark](https://apptail.io/app/liveagent-rRqc/denmark) - [Algeria](https://apptail.io/app/liveagent-rRqc/algeria) - [Ecuador](https://apptail.io/app/liveagent-rRqc/ecuador) - [Egypt](https://apptail.io/app/liveagent-rRqc/egypt) - [Finland](https://apptail.io/app/liveagent-rRqc/finland) - [Hong Kong SAR China](https://apptail.io/app/liveagent-rRqc/hong-kong) - [Indonesia](https://apptail.io/app/liveagent-rRqc/indonesia) - [Ireland](https://apptail.io/app/liveagent-rRqc/ireland) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*