---
title: "LiveDoc by Health at Hand - Reviews, Revenue and Downloads in United Arab Emirates | Apple App Store"
description: "LiveDoc is a service provided by Health at Hand for Allianz Worldwide Care Members  See a doctor now via live video consultation on your mobile phone. No appointments needed, skip clinic waiting rooms"
---

# LiveDoc by Health at Hand — United Arab Emirates

![LiveDoc by Health at Hand App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4a/b1/47/4ab1471f-5217-2284-f069-2c9821e7ea21/AppIcon-0-0-1x_U007emarketing-0-10-0-85-220.png/434x0w.png)

**Developer:** [Health at Hand](https://apptail.io/developer/health-at-hand-Ywbc)
**Category:** Medical
**Rating:** 4.1/5 (587 ratings)
**Price:** Free
**Bundle ID:** com.healthathand.livedoc
**Store:** Apple App Store
**Country:** United Arab Emirates
**Version:** 2.0.28 (released 2024-08-22)
**Original Release:** 2019-01-03
**Languages:** Arabic, English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ae/app/app/id1438346500)
**AppTail Page:** [https://apptail.io/app/livedoc-by-health-at-hand-TLld/united-arab-emirates](https://apptail.io/app/livedoc-by-health-at-hand-TLld/united-arab-emirates)

## LiveDoc by Health at Hand Description
LiveDoc is a service provided by Health at Hand for Allianz Worldwide Care Members

See a doctor now via live video consultation on your mobile phone. No appointments needed, skip clinic waiting rooms and get immediate access to highly qualified doctors, wherever you are. 

LiveDoc is available free of charge to eligible employees of organisations that subscribe to the service.

LiveDoc is serviced by Health at Hand, a Dubai-based telehealth provider licenced by the Dubai Health Authority.

EASY TO USE, FAST AND CONVENIENT
See a doctor within minutes from the comfort of your home or office.

WHAT TO EXPECT FROM VIDEO CONSULTATION 
Just like a normal face to face consultation in a clinic, the doctor will talk to you about your symptoms and history, make an assessment and provide a treatment plan for non-emergency medical concerns. 

HIGH QUALITY HEALTHCARE 
Trustworthy, experienced and reliable, the Health at Hand doctors servicing the LiveDoc app offer the highest quality of medical expertise and are trained as telehealth providers.

ACCESSIBLE &amp; TIME SAVING
Great for anyone who is too busy or unable to drive to a doctor’s clinic, you can use LiveDoc for yourself or your children. 

EXTENDED WORKING HOURS
The doctors are ready to treat you from 6am to 10pm GST Saturdays – Thursdays and 9am-6pm GST on Fridays.

CONFIDENTIAL &amp; SECURE 
Your calls are always confidential and your private health data is in safe hands. We meet HIPAA (Health Insurance Portability and Accountability Act) standards, the most respected global standard for protecting sensitive patient data and are GDPR (General Data Protection Regulation) compliant. We will never share any of your information to a third party without your consent.

WHEN TO USE LIVEDOC
Perfect for all common non-emergency medical issues, the Health at Hand doctors provide immediate advice on a wide range of issues. Some examples include:

Colds 
Coughs
Flu-like symptoms
Sore throats 
Earaches 
Sinus congestion and allergies 
Headaches 
Urinary problems 
Indigestion
Vomiting 
Diarrhoea 
Eye infections 
Rashes

For more information please visit www.myhealthathand.com/livedoc

## LiveDoc by Health at Hand Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/3d/71/56/3d715606-9efd-9bce-1a5e-3cdc22c3bb7c/mzl.icinlwah.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/bf/16/bd/bf16bdfc-0b22-3f30-193e-e1463ff6ec8d/mzl.dtwdtelb.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/35/7b/30/357b3029-d2cd-dade-6ec8-7d6bebedfab3/mzl.ipsaiepq.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/06/5c/21/065c21fb-fde2-8ead-9f52-77228964c3d9/mzl.cdqnqush.jpg/1242x2688.png)

## LiveDoc by Health at Hand Rating Breakdown in United Arab Emirates
- 5 stars: 428 (73%)
- 4 stars: 29 (5%)
- 3 stars: 13 (2%)
- 2 stars: 8 (1%)
- 1 stars: 109 (19%)

## LiveDoc by Health at Hand Reviews in United Arab Emirates

### *---- "Unable to login despite entering all correct details"
App can’t generate otp
-- Anonymous5277, 2024-10-19

### *---- "Bad app"
When I needed to book an appointment the app is freezing and logging, I tried to login from multiple phones and did not work, worst app ever especially when you really needed support
-- tatatatavztshsjdv, 2024-10-11

### *---- "Extremely Poor User Experience! This will make you lose money"
Extremely poor UX
-- DevenPandey, 2023-10-05

### **--- "Bad experience"
As promised referral is not given
-- Raghavendra Wadagavi, 2023-07-12

### *---- "Badly designed App"
Trying to use this app for over a year, didn’t accept my registration and every time customer service says they’ll register on my behalf and send me the details. A year and still I am unable to sign in. 

No solution still provided by the team.
-- Kanikadxb, 2023-07-12

### ***** "No language selection"
No option for language selection while booking
-- Pedrooooo.SD, 2023-06-04

### ***** "Phone number issue"
It keeps saying phone number must be separated by a -. But there’s no option showing there in the keypad. How can I fully register then?
-- Nrabb!, 2023-03-17

### ***** "Good app"
Great and convenient app. Qualified doctors
-- Dinkybark, 2023-03-05

### *---- "Not professional"
The app need more improvement to be user-friendly.

The stuff not following up, not supporting and not professional.
-- The86Czar, 2023-02-10

### *---- "Appointments"
Doctor never reach me at my appointments
-- MOHAMED ELARGAWY, 2023-01-31

[View all LiveDoc by Health at Hand reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)





## LiveDoc by Health at Hand Available In
- [United Arab Emirates](https://apptail.io/app/livedoc-by-health-at-hand-TLld/united-arab-emirates)
- [United Kingdom](https://apptail.io/app/livedoc-by-health-at-hand-TLld/united-kingdom)
- [United States](https://apptail.io/app/livedoc-by-health-at-hand-TLld/united-states)
- [Philippines](https://apptail.io/app/livedoc-by-health-at-hand-TLld/philippines)
- [South Africa](https://apptail.io/app/livedoc-by-health-at-hand-TLld/south-africa)
- [Pakistan](https://apptail.io/app/livedoc-by-health-at-hand-TLld/pakistan)
- [Canada](https://apptail.io/app/livedoc-by-health-at-hand-TLld/canada)
- [Germany](https://apptail.io/app/livedoc-by-health-at-hand-TLld/germany)
- [Kuwait](https://apptail.io/app/livedoc-by-health-at-hand-TLld/kuwait)
- [Ireland](https://apptail.io/app/livedoc-by-health-at-hand-TLld/ireland)
- [Australia](https://apptail.io/app/livedoc-by-health-at-hand-TLld/australia)
- [Finland](https://apptail.io/app/livedoc-by-health-at-hand-TLld/finland)
- [Mexico](https://apptail.io/app/livedoc-by-health-at-hand-TLld/mexico)
- [Lebanon](https://apptail.io/app/livedoc-by-health-at-hand-TLld/lebanon)
- [Belgium](https://apptail.io/app/livedoc-by-health-at-hand-TLld/belgium)
- [Portugal](https://apptail.io/app/livedoc-by-health-at-hand-TLld/portugal)
- [Uzbekistan](https://apptail.io/app/livedoc-by-health-at-hand-TLld/uzbekistan)
- [Vietnam](https://apptail.io/app/livedoc-by-health-at-hand-TLld/vietnam)
- [Chile](https://apptail.io/app/livedoc-by-health-at-hand-TLld/chile)
- [Algeria](https://apptail.io/app/livedoc-by-health-at-hand-TLld/algeria)
- [Estonia](https://apptail.io/app/livedoc-by-health-at-hand-TLld/estonia)
- [Hong Kong SAR China](https://apptail.io/app/livedoc-by-health-at-hand-TLld/hong-kong)
- [Jamaica](https://apptail.io/app/livedoc-by-health-at-hand-TLld/jamaica)
- [North Macedonia](https://apptail.io/app/livedoc-by-health-at-hand-TLld/north-macedonia)
- [Nigeria](https://apptail.io/app/livedoc-by-health-at-hand-TLld/nigeria)
- [Argentina](https://apptail.io/app/livedoc-by-health-at-hand-TLld/argentina)
- [Poland](https://apptail.io/app/livedoc-by-health-at-hand-TLld/poland)

---

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