Livi – See a GP by video
Expert Medical Advice Online
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Description

Livi lets you see a GP by video – any day of the week.

Get a GP appointment the same day, or book up to 3 days ahead at a time that works for you. Appointments include prescriptions, specialist referrals and sick notes if you need – all without going to the doctor’s surgery.


LIVI IS PERFECT FOR WHEN…

- You need to see a GP the same day, even on a weekend

- You can't see your usual GP and need medical advice

- You need a prescription

- You need a referral to a medical specialist

- Your child needs to see a doctor

- You need convenience or to choose your appointment time


OUTSTANDING QUALITY OF CARE

Livi is the first and only digital GP service to be awarded an Outstanding rating by the Care Quality Commission (CQC). This means you’ll receive the highest standard of medical care.


HELP WITH A WIDE RANGE OF MEDICAL SYMPTOMS

Just like a GP you’d usually see, Livi GPs are happy to offer medical advice for most conditions – although some may require a physical examination.

As well as help for managing long-term conditions, some of the common medical concerns Livi doctors treat include skin conditions and rashes, allergies, digestive problems, women’s health concerns and more.


HOW DOES LIVI WORK?

Download the app, enter your details and select your GP practice.

You’ll then see if you’re eligible for our free NHS GP service and if not, anyone living in the UK can book a pay-as-you-go appointment.

Book a GP appointment for a time that suits you. The clinician will video call you to start your appointment.


TRUSTED BY PATIENTS

“Livi is so easy and safe to use. Doctors are kind and understanding.”

“Talked with a doctor within 5 minutes of asking. Brilliant!”

“What would usually take days was sorted within minutes – and on a Sunday afternoon!”

“Felt as though I was in the surgery across from my doctor – but in the comfort of home.”

“Fantastic, it was a very clear video call and I received quick and easy information. I love how it saves my time!”
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User Rating

4.92 out of 5

48,490 ratings in United Kingdom

5 star
46,128
4 star
1,725
3 star
238
2 star
66
1 star
333

Ratings History

Reviews

Livi

toichy on

Such a fantastic app. Takes the stress away of not being able to get into your surgery.

So helpful

Kim1989read on

Just perfect for getting a quick appointment

Highly Recommend

RubyLemonbottom on

Livi is an exceptional tool for common ailments. It’s so quick and easy to make an appointment, whereas getting an appointment with your local GP can be such a frustrating experience, not to mention the time cost. Livi doesn’t take time from your day to be seen by a GP, and the doctors are very knowledgeable and helpful. I recommend to everyone, as it has helped me many times. Use it! You won’t regret it.

Nobody got in touch

TanyaZel on

I was waiting for an hour for my appointment and nobody called. Useless

Great alternative service

loyal customer 007 on

Getting to see my own GP is a nightmare - having to ring at 8am and waiting forever only to be told all appointments are taken. Livi provides a much needed helpful alternative as can book appointment in advance and usually same or next day. Only negative is that sometimes the GP is delayed - I have waited anything from 15 minutes to an hour in the past.

Waste of time and useless

Alan kenway on

What’s the point of constantly pestering me about the appointment to then just cancel it? Got a message saying it’s delayed but the delays can be 8-15 min or sometimes up to an hour and then after a 15 delay, it’s automatically cancelled and rescheduled without my consent. This is bordering on malpractice. I’ve been trying to get diagnosed as I’m in constant pain, barely sleeping and no one professional enough to do their actual bloody job.

Time saver

Akki04 on

Gets you the required attention and great time saver, very comfortable

So simple and effective.

SeraColl on

I can’t ring and get an appointment at my local doctors anymore. The process for getting an appointment is so long and complicated now it’s ridiculous. 18 people in the queue last time I rang them! Livi has been such an easy and simple platform where I can get a same day appointment whilst sat at home sick. The doctors seem so much more efficient and friendly. I can’t imagine going to my doctors again. All follow up advice and referrals from them are always good. Excellent service.

Great service

1muzza on

They hole process from booking to appointment was great. The G P was very clear and asked all the relevant questions. Prescribed medication Advised if problems continue A very good service Thanks for a great service M S Whitley Bay

Great service

wright40 on

Spoke to a GP this am, easy booking system. The doctor took his time and listened to my concerns, I didn't feel rushed or pressured and was able to put a plan in place.

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
3
Top Free
59
Top Free
156
Top Free
166
Top Free
220

Keywords

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App Info

Category
Medical
Languages
English, French, Norwegian Bokmål, Swedish
Recent version
3.73.0 (1 week ago )
Released on
Sep 13, 2018 (5 years ago )
Last updated
1 day ago