---
title: "Lock & Alert - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Lock & Alert puts you in charge of who can access your Equifax credit report, with certain exceptions.¹ Lock or unlock your Equifax credit report with just a simple click or swipe, and we’ll alert you"
---

# Lock & Alert — United States
> Equifax

![Lock & Alert App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/04/c7/68/04c7686f-a5b2-7eac-1971-78305a733f71/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [Equifax](https://apptail.io/developer/equifax-TrAe) (United States)
**Category:** Finance
**Rating:** 1.8/5 (959 ratings)
**Price:** Free
**Bundle ID:** com.equifax.lockandalert
**Store:** Apple App Store
**Country:** United States
**Version:** 2.9.8 (released 2025-06-05)
**Original Release:** 2018-02-01
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1325259833)
**AppTail Page:** [https://apptail.io/app/lock-alert-FpP/united-states](https://apptail.io/app/lock-alert-FpP/united-states)

## Lock & Alert Description
Lock & Alert puts you in charge of who can access your Equifax credit report, with certain exceptions.¹ Lock or unlock your Equifax credit report with just a simple click or swipe, and we’ll alert you each time your Equifax credit report is locked or unlocked.

Lock & Alert is free for U.S. consumers.

Lock your Equifax credit report to help better protect against identity theft.

Applying for credit?  Open the app, and unlock with one simple swipe or click.  Then simply swipe or click again to lock when you're done. 

We'll alert you each time your Equifax credit report is locked or unlocked.

Having trouble or need a quick answer while using the app? Visit the Support tab in the app to find the answers to frequently asked questions, or to contact customer service.

Sign in to the Lock & Alert app using Touch ID, Face ID, or enter your user name and password.

Note: Lock & Alert and myEquifax use separate accounts. Your Lock & Alert credentials would be different from your myEquifax username and password, unless you registered with the same username and password for both. If this is your first time using Lock & Alert, please choose “Sign up”.

¹ Locking your Equifax credit report will prevent access to it by certain third parties. Locking your Equifax credit report will not prevent access to your credit report at any other credit reporting agency. Entities that may still have access to your Equifax credit report include: companies like Equifax Consumer Services LLC, which provide you with access to your credit report or credit score, or monitor your credit report as part of a subscription or similar service; companies that provide you with a copy of your credit report or credit score, upon your request; federal, state and local government agencies and courts in certain circumstances; companies using the information in connection with the underwriting of insurance, or for employment, tenant or background screening purposes; companies that have a current account or relationship with you, and collection agencies acting on behalf of those whom you owe; companies that authenticate a consumer's identity for purposes other than granting credit, or for investigating or preventing actual or potential fraud; and companies that wish to make pre-approved offers of credit or insurance to you. To opt out of such pre-approved offers, visit www.optoutprescreen.com.

## Lock & Alert Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/36/ba/ee/36baee00-9cd8-7793-9c0c-ce96a31626bd/47506bb3-71cc-4a14-82aa-ce58962de05f_iPhoneX-1125x2436-01a.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/71/87/53/71875313-831c-3a87-fd9d-18222f2421b6/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/b1/75/c5/b175c5be-8fc1-878e-9c47-a20ffb55a3ea/962ab2ba-3302-4852-bfb9-bdf77a5c0d16_GCSUX-972_Apple-App-Store-Biometric-Screenshot-Update_V3_110221_RH.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/03/bd/b0/03bdb0b3-f6dd-723c-6fc3-f33b7446695a/c478c70e-6d0e-4224-87e5-0399b7fbcb09_ios-2-1242x2688bb.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/16/a5/c4/16a5c494-06dd-115a-0ac3-ba04744a3bfa/eaebecf2-f2a0-4f41-9713-ae71a7ca091b_ios-3-1242x2688bb.png/1242x2688.png)

## Lock & Alert Rating Breakdown in United States
- 5 stars: 157 (16%)
- 4 stars: 27 (3%)
- 3 stars: 28 (3%)
- 2 stars: 30 (3%)
- 1 stars: 717 (75%)

## Lock & Alert Reviews in United States

### *---- "Worst app I’ve ever tried"
The website for equifax is a pain to use to manage security freezes because they try to sell you on a bunch of useless products at every corner before you can do what you came for. I thought this app would be an easier way to do it, but it fails in the most basic ways. Can’t even get into your account here. Reading some of the reviews from years ago and it seems like this is an ongoing problem for years that they still have not fixed. Don’t waste your time with this trash.
-- jup0c, 2025-01-02

### *---- "Dud"
Can’t get past the Captcha. Won’t accept new password either. Deleted app.
-- Firemedic723, 2024-12-23

### *---- "Needs improvement"
Will not accept my password even though I’ve changed it multiple times using the link they send me to do so. Still get the message that email and password do not correspond. Have to go to website to access my account making this app worthless
-- Cdnsandie, 2024-12-19

### *---- "Can't sign up"
Can't get past the first page. reCaptcha error. It's just a check box. Seriously??
-- Reviewer54321abcde, 2024-12-17

### *---- "Needlessly uses different credentials"
I discovered the same horrible design flaw as others did years before me. I logged in with MyEquifax account on the web and froze my credit. Then I noticed they had a mobile app and decided to make my life easier. Not so. They make you sign up again. I’m unsure of the purpose of this however it seems to be universally hated. I guess I will stick to the web rather than manage several credentials and risk locking my account needlessly.
-- Floof Poof, 2024-12-16

### *---- "Does not work"
I have a free account with EQUIFAX, but this app login won’t work. Probably trying to sell us something.
-- cnj, 2024-12-16

### *---- "Can’t make account"
Website forces you to pay to make an account.  App does not seem to, but it always gives me a “reCAPTCHA” error when I try to create the account. The captcha is checked even after it reloads the page with the error at the top.
-- SingleLukeReflex, 2024-12-16

### *---- "Broken"
Login doesn’t work at all.
-- Alex 491859174, 2024-12-13

### *---- "This doest work"
The app doesn’t even let you log in, it’s terrible..
-- helloneffe, 2024-12-09

### *---- "Trash"
Always is a issue when trying to sign in to the app, have to change the password and then need to verify my identity, seriously? What a trash app
-- VEUDHEJEKF, 2024-12-08

[View all Lock & Alert reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Lock & Alert Discovered Keywords
- lock
- alert
- app lock
- up credit
- credit lock
- credit freeze
- lock password
- equifax mobile
- equifax lock and alert
- lock alert

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## Lock & Alert Available In
- [United States](https://apptail.io/app/lock-alert-FpP/united-states)
- [Chile](https://apptail.io/app/lock-alert-FpP/chile)

---

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