4.18 out of 5
357 ratings in United States
Got device and app set up easily. App is super quick to notify you of alerts via push notifications. Would say within 2 seconds. For some reason when trying to add a phone number and turning on the text notification the app immediately crashes. Also one out of 3 devices randomly sends me a door open notification. Please fix the text notification!!!
I have been using a puck since it came out. When I moved, I had to update the firmware, but it worked great and connected to new Wi-Fi network without issue. Recently purchased a second puck and noticed I could not enable SMS or email notifications on my iPhone 12pro because the app would crash. It worked fine on the iPad, so I am good to go. Minor inconvenience in app, very happy with product.
The part I have been disappointed with is the false open door. It was really bad when I first installed it. It would say door open within a few hours. Now it does it once about every 3 to 4 weeks. I am guessing that it has had some firmware updates. I do love that I can see my temperature and humidity that’s is a big plus!
Very complicated to set up. The box had no instructions enclosed & I tried to figure it out on the app. I’m not there yet but still trying.
Even detects earthquakes here in California. Planning a second one!
After a software upgrade made connecting to my internet router impossible, Lockdown replaced the unit. The new unit performs flawlessly. Love the temp and humidity monitoring which acts as a backup to notify me of AC problems too.
The hardware and concept are decent but I don’t like that they create a new app instead of updating the original. I’m sure it was probably necessary but gets confusing and then my app stopped working for a while and I didn’t even know it - because they moved to a new app.
This thing is awesome! It works perfect! Set up was easy! The humidity is spot on! Very pleased with it!
Much more responsive than the old app Wifi connection to networks with special characters works now too
Well the new app version is one star better than the old version because I can finally at least connect it to my WiFi but the software is soooo buggy. Crashes regularly and can’t seem to get all the settings set correctly.
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