---
title: "LogMeIn Resolve - Reviews, Revenue and Downloads in United States | Apple App Store"
description: ""*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*  The LogMeIn Resolve mobile app by GoTo allows support agents to troubleshoot a problem you are having on your device.  How to use: 1"
---

# LogMeIn Resolve — United States
> Powerful Remote Support

![LogMeIn Resolve App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/fb/c2/64/fbc264fd-1583-1802-7681-757046bc99f0/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/434x0w.png)

**Developer:** [GoTo Group](https://apptail.io/developer/goto-group-LBM) (United States)
**Category:** Business
**Rating:** 4.8/5 (149 ratings)
**Price:** Free
**Bundle ID:** com.goto.gotoresolve.customer
**Store:** Apple App Store
**Country:** United States
**Version:** 1.8.0 (released 2026-09-14)
**Original Release:** 2021-09-27
**Languages:** English, Dutch, French, German, Italian, Portuguese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1579521522)
**AppTail Page:** [https://apptail.io/app/logmein-resolve-naSc/united-states](https://apptail.io/app/logmein-resolve-naSc/united-states)

## LogMeIn Resolve Description
"*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*

The LogMeIn Resolve mobile app by GoTo allows support agents to troubleshoot a problem you are having on your device.

How to use:
1. Install the app
2. Launch the app
3. Enter the Support Key given to you by your support agent
4. Allow your trusted support agent to connect to your device

Features:
• Chat with your support agent
• Share your screen live with your support agent

## LogMeIn Resolve Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/66/c0/b7/66c0b724-dcc5-d02c-9926-eea35138f517/01.png/2064x2752.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ce/7d/2f/ce7d2f63-202b-e489-0ab4-c5dd47e24b4a/02.png/2064x2752.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e6/ae/34/e6ae34e6-688c-3eee-79aa-2a28af30f6bb/03.png/2064x2752.png)

## LogMeIn Resolve Rating Breakdown in United States
- 5 stars: 129 (87%)
- 4 stars: 12 (8%)
- 3 stars: 3 (2%)
- 2 stars: 1 (1%)
- 1 stars: 4 (3%)

## LogMeIn Resolve Reviews in United States

### *---- "Scammers"
Scammers are using this app to gain visual to your phone and gather information. Do not use or trust because it is not secure. This app allows broadcasting to access photos, emails, and so many other apps unnecessary for what you may have called in for!
-- AppleCrisps98, 2025-07-10

### *---- "Mr. Gullible"
I downloaded this app too hastily. How in the world does it have a 4.9 rating!?!? 90% of the ratings are one star. If I had seen them I would have never downloaded this app. I can now appreciate you warning to not download or share with strangers. I called what I thought was a customer support line for hp printers. It turns out that it was not associated with HP.com. 
The “support” agent told me I was having problems with my printer because it had a virus. He then sold me a subscription for his company (Digital Mechanics) to keep all my devices virus free. I feel like such an idiot now, but at the time I thought that they were associated with HP. So, I thought they could be trusted. I’ve learned to not click on the first thing that pops up when you google something 🤪. I googled the same thing I did 2 months ago. Several HP support numbers come up before the actual HP direct support number. 
  I still do not know the extent of the damage done. I’m in the middle of working it out. 
  In conclusion, if you app designers are legit and you do care about your end user, please show your true ratings so people will be aware BEFORE getting duped.
-- God is gooD!!!!!!!, 2025-06-23

### *---- "Scam"
They mirror your phone and steal your information.
-- .scam alert, 2024-02-10

### *---- "APPLE THIS IS TEALIING PEOPLES MONEY"
Not here to help with anything just ti scam your account and take your money! If Alex answers the phone os not Alez is Zubuntu!
-- Hugo8113, 2024-01-11

### *---- "Etsy Scam"
They had a fake Etsy customer service number I clicked it and they used this app to try to help but immediately go off the phone once they had access. I’m not sure what damages can be done but I deleted the app immdiately.
-- Anonymous2o, 2024-01-03

### *---- "Etsy review"
I will NEVER NEVER EVER purchase anything from Etsy again!!! I’ve been trying to contact them to download my pictures I purchased for printing. I’ve been trying since I ordered them on October 30th 2023!!!
Every time I try to login to my account it keeps saying that I have the wrong password! I try again and it STILL says that the password isn’t correct!
I even put in a password that said, I hate Etsy with no spaces. Never works.
They took my money right away but their customer service, via chat, was absolutely HORRIBLE!
So now I have to count it a loss of money!!!
It reduced me to tears. Been trying TODAY since 9 AM CST!!!
Never never ever again again!
-- Not copastetic, 2024-01-03

### *---- "Scam app"
Please don’t use this app. I was scammed by someone who took my call. They got into my phone, bank account and cash app. Please don’t download this app
-- Scammed do not trust, 2023-12-27

### ***-- "Knife ordered"
Have not received 
Order was placed Dec 3 2023!
-- divna, 2023-12-23

### *---- "Scam"
Don’t download this. Fake support agents will try to steal your money.
-- aregularjohn, 2023-12-23

### *---- "SCAM SCAM SCAM"
Do not download this app. They are scammers. Who tried to get in my cash app.
-- dtjack5, 2023-12-21

[View all LogMeIn Resolve reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## LogMeIn Resolve Discovered Keywords
- goto app
- goto
- goto resolve

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## LogMeIn Resolve Available In
- [United States](https://apptail.io/app/logmein-resolve-naSc/united-states)
- [Australia](https://apptail.io/app/logmein-resolve-naSc/australia)
- [Canada](https://apptail.io/app/logmein-resolve-naSc/canada)
- [India](https://apptail.io/app/logmein-resolve-naSc/india)
- [Mexico](https://apptail.io/app/logmein-resolve-naSc/mexico)
- [Germany](https://apptail.io/app/logmein-resolve-naSc/germany)
- [Saudi Arabia](https://apptail.io/app/logmein-resolve-naSc/saudi-arabia)
- [Hungary](https://apptail.io/app/logmein-resolve-naSc/hungary)
- [Sri Lanka](https://apptail.io/app/logmein-resolve-naSc/sri-lanka)
- [Spain](https://apptail.io/app/logmein-resolve-naSc/spain)
- [Pakistan](https://apptail.io/app/logmein-resolve-naSc/pakistan)
- [Indonesia](https://apptail.io/app/logmein-resolve-naSc/indonesia)
- [Ireland](https://apptail.io/app/logmein-resolve-naSc/ireland)
- [Israel](https://apptail.io/app/logmein-resolve-naSc/israel)
- [Italy](https://apptail.io/app/logmein-resolve-naSc/italy)
- [Japan](https://apptail.io/app/logmein-resolve-naSc/japan)
- [Switzerland](https://apptail.io/app/logmein-resolve-naSc/switzerland)
- [Austria](https://apptail.io/app/logmein-resolve-naSc/austria)
- [Egypt](https://apptail.io/app/logmein-resolve-naSc/egypt)
- [Finland](https://apptail.io/app/logmein-resolve-naSc/finland)
- [France](https://apptail.io/app/logmein-resolve-naSc/france)
- [United Kingdom](https://apptail.io/app/logmein-resolve-naSc/united-kingdom)
- [Greece](https://apptail.io/app/logmein-resolve-naSc/greece)
- [Hong Kong SAR China](https://apptail.io/app/logmein-resolve-naSc/hong-kong)
- [Croatia](https://apptail.io/app/logmein-resolve-naSc/croatia)
- [Iceland](https://apptail.io/app/logmein-resolve-naSc/iceland)
- [South Korea](https://apptail.io/app/logmein-resolve-naSc/south-korea)
- [Kuwait](https://apptail.io/app/logmein-resolve-naSc/kuwait)
- [Kazakhstan](https://apptail.io/app/logmein-resolve-naSc/kazakhstan)
- [Lebanon](https://apptail.io/app/logmein-resolve-naSc/lebanon)
- [Lithuania](https://apptail.io/app/logmein-resolve-naSc/lithuania)
- [Luxembourg](https://apptail.io/app/logmein-resolve-naSc/luxembourg)
- [Latvia](https://apptail.io/app/logmein-resolve-naSc/latvia)
- [Madagascar](https://apptail.io/app/logmein-resolve-naSc/madagascar)
- [North Macedonia](https://apptail.io/app/logmein-resolve-naSc/north-macedonia)
- [Mali](https://apptail.io/app/logmein-resolve-naSc/mali)
- [Macao SAR China](https://apptail.io/app/logmein-resolve-naSc/macau)
- [Malaysia](https://apptail.io/app/logmein-resolve-naSc/malaysia)
- [Nigeria](https://apptail.io/app/logmein-resolve-naSc/nigeria)
- [Netherlands](https://apptail.io/app/logmein-resolve-naSc/netherlands)
- [Norway](https://apptail.io/app/logmein-resolve-naSc/norway)
- [Nepal](https://apptail.io/app/logmein-resolve-naSc/nepal)
- [New Zealand](https://apptail.io/app/logmein-resolve-naSc/new-zealand)
- [Peru](https://apptail.io/app/logmein-resolve-naSc/peru)
- [Philippines](https://apptail.io/app/logmein-resolve-naSc/philippines)
- [Poland](https://apptail.io/app/logmein-resolve-naSc/poland)
- [Portugal](https://apptail.io/app/logmein-resolve-naSc/portugal)
- [Paraguay](https://apptail.io/app/logmein-resolve-naSc/paraguay)
- [Romania](https://apptail.io/app/logmein-resolve-naSc/romania)
- [Russia](https://apptail.io/app/logmein-resolve-naSc/russia)
- [Sweden](https://apptail.io/app/logmein-resolve-naSc/sweden)
- [Singapore](https://apptail.io/app/logmein-resolve-naSc/singapore)
- [Slovenia](https://apptail.io/app/logmein-resolve-naSc/slovenia)
- [Thailand](https://apptail.io/app/logmein-resolve-naSc/thailand)
- [Tunisia](https://apptail.io/app/logmein-resolve-naSc/tunisia)
- [Türkiye](https://apptail.io/app/logmein-resolve-naSc/turkey)
- [Taiwan](https://apptail.io/app/logmein-resolve-naSc/taiwan)
- [Ukraine](https://apptail.io/app/logmein-resolve-naSc/ukraine)
- [Uzbekistan](https://apptail.io/app/logmein-resolve-naSc/uzbekistan)
- [Vietnam](https://apptail.io/app/logmein-resolve-naSc/vietnam)
- [United Arab Emirates](https://apptail.io/app/logmein-resolve-naSc/united-arab-emirates)
- [South Africa](https://apptail.io/app/logmein-resolve-naSc/south-africa)
- [Armenia](https://apptail.io/app/logmein-resolve-naSc/armenia)
- [Argentina](https://apptail.io/app/logmein-resolve-naSc/argentina)
- [Azerbaijan](https://apptail.io/app/logmein-resolve-naSc/azerbaijan)
- [Belgium](https://apptail.io/app/logmein-resolve-naSc/belgium)
- [Bahrain](https://apptail.io/app/logmein-resolve-naSc/bahrain)
- [Brazil](https://apptail.io/app/logmein-resolve-naSc/brazil)
- [Belarus](https://apptail.io/app/logmein-resolve-naSc/belarus)
- [Chile](https://apptail.io/app/logmein-resolve-naSc/chile)
- [China](https://apptail.io/app/logmein-resolve-naSc/china)
- [Colombia](https://apptail.io/app/logmein-resolve-naSc/colombia)
- [Cyprus](https://apptail.io/app/logmein-resolve-naSc/cyprus)
- [Czechia](https://apptail.io/app/logmein-resolve-naSc/czechia)
- [Denmark](https://apptail.io/app/logmein-resolve-naSc/denmark)
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- [Algeria](https://apptail.io/app/logmein-resolve-naSc/algeria)
- [Ecuador](https://apptail.io/app/logmein-resolve-naSc/ecuador)
- [Estonia](https://apptail.io/app/logmein-resolve-naSc/estonia)

---

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