LogTen Pilot Logbook

The current update is pretty crappy. Every 5 seconds it keeps crashing and I'm not able to log anything down in it. I've been using LogTen for 8 years now and I've never been very disappointed with the app as I am right now

New updates crashed when open in my iphone 6.pls fix

I have the previous version of logten pro 6 (universal for iPad and iPhone) along with the Mac version. I use the program to log and monitor my hours as a commercial pilot. But the new version that is subscription based model is a rip off! For those who had already invested in version 6, should be notified and given some privilege to continue updating to the new one. Talk about loyalty! The Mac version that I have still can't import the schedules and the promise to help it do so has taken flights!

For the amount of money charged for this app, per year, this should be flawless. Knowledge bases are outdated, app is basic in design, lacking key import features on the iPhone from company scheduling. Don’t waste your time and money. Stay away.

Random discrepancy where iPhone entries don’t sync total time. Syncs back to my laptop and copies random errors into older entries. Now having to comb through entires and verify against my paper logbook to get my hours back.

After 10 year I lost all my info. It said the app was damaged and needs to be reinstalled. Unfortunately I can’t reset my password either because it doesn’t recognize my email. At least I have the old paper logbook and don’t care about updating hours anymore

Trying to import your flight time automatically is horrible. I’ve reached out to support multiple times and they just give the stereotypical answer of “check out our tutorials.” They have a lot of “how to’s” for Mac but none for iPad or if they say it works on the iPad…. It actually doesn’t and doesn’t have the correct tabbing and information for the instructions. Use a different app or system…. Especially if you’re in the airline business.

After a recent data migration within LogTen, I am stuck with much missing data. Even recent backups are missing previously logged data, particularly approach and landing data. Additionally, LogTen also erroneously wiped previously assigned Aircraft Types to my profile’s many different aircraft. I had to go back through 15 years of flying to reassign aircraft types. Help center is only via online submission or email, no phone option. For the cost of the product, and having been with them for more than a decade, I would now recommend a different product for a pilot starting out. There are many other options out there now, and ones that won’t be restricted to apple products. Disappointed and frustrated.

For the amount of money charged for this app, per year, this should be flawless. Knowledge bases are outdated, app is basic in design, lacking key import features on the iPhone from company scheduling. Don’t waste your time and money. Stay away.

Fantastic app for logging most things (hours, approaches, aircraft). However the smart groups will drive you insane when trying to log anything else. PIC in type? Nope. ILS approaches in the last year? Nope. You’re better off printing out your logbook and counting them yourself. Update: customer support is worthless. Use this app to log your time. Don’t expect any guidance or help trying to do anything else with this app.