---
title: "Loop Energy - Smart Meter App - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Are you ready to smash your energy bills? Join Loop users saving 15% or more with the free Loop smart meter app. See all your energy data on your smartphone and on Alexa-enabled devices.    Save Money"
---

# Loop Energy - Smart Meter App — United Kingdom
> Smash Energy Bills For Free

![Loop Energy App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a7/6b/16/a76b1667-1d83-ad99-6956-c9a6f90f5006/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/400x400bb.png)

**Developer:** [Trust Power](https://apptail.io/developer/trust-power-jWQ)
**Category:** Lifestyle
**Rating:** 3.8/5 (780 ratings)
**Price:** Free
**Bundle ID:** com.trustpower.loop
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.15.0 (released 2026-03-09)
**Original Release:** 2019-10-24

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1483586889)
**AppTail Page:** [https://apptail.io/app/loop-energy-smart-meter-app-emt/united-kingdom](https://apptail.io/app/loop-energy-smart-meter-app-emt/united-kingdom)

## Loop Energy Description
Are you ready to smash your energy bills? Join Loop users saving 15% or more with the free Loop smart meter app. See all your energy data on your smartphone and on Alexa-enabled devices. 


Save Money on Your Energy Bills: On average Loop Users Save £250
The free Loop app integrates with your smart meter and helps you monitor your energy use. track your consumption, see where to use less, and understand appliance running costs.


How much electricity are you wasting?
Appliances left switched on or on standby add around 30% to the average electricity bill. This is your Phantom Load. Loop calculates how much you’re wasting and shows how to reduce it. 


Calculate Your Solar Panel Savings
Interested in generating your own free, clean solar energy? Loop’s solar panel calculator can show the impact solar panels would make on your home’s energy bills and self-sufficiency.


Install Solar Panels: Save £935 On Your Energy Bills
Getting a personalised solar installation quote from our trusted partner is as easy as clicking a button in the app. Loop users even skip the queue!


Avoid Spending £15 Heating Your House On The Coldest Days
Loop can show you the impact of improving your home’s insulation. Our trusted insulation partner can improve your home comfort and reduce energy costs all year long. 


Access Your Smart Meter Data. No IHD, No Problem!
Whether your smart meter in-home display is lost, broken or you were never given one, Loop is the solution you’ve been looking for to access your energy data. 


Lower Your Household’s Carbon Footprint
Our carbon footprint calculator shows you the profound and personalised impact of making green home improvements. Unlock a net-zero plan tailored to your household.


Access Your Green Energy Forecast 
Loop’s EcoMeter offers real-time carbon insights to help you rethink the timing of high-energy tasks. Our dynamic dashboard shows you green times to use energy at home.


Earn Rewards For Using Less Energy at Peak Times 
Join Loop’s Turn Down and Save schemes and earn rewards throughout the year by using less energy when demand is highest. Last year Loop users earned an impressive £120k!

## Loop Energy Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/56/2b/8e/562b8ec2-5ffa-2f4d-a529-5e1ba0cfe7ba/0f477a22-a049-4fb3-8738-637c3c02d80e_1_1242x2688_loop_users_cut_their_energy_use.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/ba/71/4f/ba714f17-cebb-fac0-7410-8c8f112844a0/6baaaed6-6a8c-42f6-9fe6-7a435eced28e_2_1242x2688_track_your_energy.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/dd/c7/72/ddc77286-f5b0-bb42-9a35-8287f9b914f1/e5af23ad-8e4e-4b22-9b91-d15d6872914e_3_1242x2688_see_how_much.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/91/a1/18/91a1184c-94c8-40a0-8062-158a35ede661/a53ffe82-1c67-4ec2-975b-80c56bcff614_4_1242x2688_calculate_your_potential_savings.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/9b/e3/ce/9be3ce31-a8ef-24d7-369d-117bb743ae4d/ee8912e7-4444-4860-8db6-9367f15ea8f9_5_1242x2688_skip_the_queue.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/66/87/47/6687478d-167b-2fd3-3e6a-9824962e1b0f/7aab7c2d-23ac-4dd7-97a0-d8e5305b5f81_6_1242x2688_trusted_insulation.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/38/a7/7a/38a77aa1-a5fc-b3cc-dc29-40d3824039d6/c1387888-3c70-4e2a-b905-2e9854cc3d27_7_1242x2688_discover_the_greenest_times.jpg/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/47/1a/1c/471a1cfe-d91e-385c-3f0e-2a551b522950/80f9de0b-4b5a-417f-bbb8-e6943c56034e_8_1242x2688_earn_rewards.png/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/be/a2/cb/bea2cb7f-4086-dafd-2939-a599954cb9c7/297e0f44-bf1b-4c99-8fc8-c8efb03fa328_9_1242x2688_unlock_your_households_netzero.jpg/1242x2688.png)
- [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/7f/f3/36/7ff3366f-f94e-6d1a-51dc-d5acf5519afd/6395c2d8-9d98-4efb-a7b8-6483fc57bc3d_10_1242x2688_no_inhome_display_needed.png/1242x2688.png)

## Loop Energy Rating Breakdown in United Kingdom
- 5 stars: 391 (50%)
- 4 stars: 151 (19%)
- 3 stars: 38 (5%)
- 2 stars: 56 (7%)
- 1 stars: 144 (18%)

## Loop Energy Reviews in United Kingdom

### *---- "Limited"
Got all the way through setup only to find that it doesn’t support EV tariffs and for some completely inexplicable reason you can’t enter your own tariff details. What are they thinking ?
-- matteeee, 2024-12-17

### *---- "Unfortunately a tail of two halves"
I successfully used loop for 18 months. For app usage when setup working and reading smart meter I would score a 4-5 enjoying the informative way you can visualise your usage and identify potential usage issues. Much better than the smart meter itself.
Unfortunately I can only now score a 1 for effort trying to set up with new provider.
I changed energy supplier whom needed to fit a new smart meter. Since then the Energy company Fuse have tried tirelessly to work with Loop to get the new smart meter to work with Loop without success. Fuse even offered to swap the smart meter.
Loop have ignored requests for help, put zero effort into working with Fuse to get it working constantly referring to the relevant authorities I should follow up with to get Fuse to do more. 
After fuse had tried many things to resolve themselves including reaching out to loop many times , they just needed to speak to a technical person identify the actual issue creating the problem. 
I even ended up following up with Loop myself and got told they couldn’t help as they were  a free app and did not provide free technical advice. 
I can say Fuse have done everything they can to try and resolve this and I can highly recommend them as a energy supplier, while Loop have hidden behind anything they could to not put any effort into resolving very disappointed.
Let’s hope others don’t get issues otherwise they won’t be any users in due course and the app however good will have less and less users which will be a shame. From my understanding I am not the only person with the problem. Customer service diabolical and at some point they will need to monetise. Maybe more users will be useful then.
-- Unhappy previous user, 2024-11-26

### *---- "Absolute Rubbish"
Tried with 2 credit cards &amp; my IHD. Does not recognise any of it and gives multiple errors. Don’t bother with it.
-- emjaykay, 2024-10-15

### ****- "Good app for tracking energy use"
Great app for tracking use. Would be better if monthly data was shown in same column chart format as year week and day use. Seems to be more focused on electricity use and gas is a second fiddle…?

Please can you provide monthly usage data in the same bar chart format as the other charts? The month display is almost useless
-- Mat;(, 2024-09-30

### ***** "Excellent monitoring tool"
This is a great app. It enables me to track my energy use, both electric and gas, hourly, daily, monthly and annually. This helps me to identify where I can make savings. 

I had a problem where following a meter change the gas reading wouldn’t display. I contacted support (Gerry) who responded promptly and explained clearly how to resolve the issue. 

Highly recommended.
-- NM40, 2024-09-19

### ***** "Excellent App"
I’ve been using this app to monitor my energy usage via a smart meter for some time now without a problem. It’s easy to setup and use 
With easier and better options than the energy suppliers app. 
Recently I noticed that Loop had stopped recording energy use, I contacted the support team who couldn’t have been more helpful. The prompt response advised that after research they found out that my smart meter software was two levels out of date. This was the root cause of the issue and could be responsible for erroneous readings. I have since contact my supplier who are in the process of updating our smart meter … eventually. 
If not for loop this would have gone unnoticed. 
Highly recommend this app. Thanks.
-- BryH56, 2024-08-30

### ***-- "Fine…for now"
This company has changed its mission countless times since I became a customer. Almost every year, the app discontinues some service but introduces a new ‘revolutionary’ one. Fine for the casual user, but if you’re serious about home energy monitoring there are simply better, more robust, accurate, and reliable solutions out there.
-- David5554, 2024-08-14

### *---- "Slow and painful"
It’s really slow to get data. I don’t know why they don’t cache it locally. 

It is always logging you out too and each time it did that I ended up resetting my password which they have made an incredible pain. 

Today I was logged out again, but this time resetting my password was such a pain (I had to either add a payment card or do some nonsense with my smart meter to prove who I am even though I have been using the app for years) I just deleted the app. No real loss as using it used to annoy me so much because it was so slow and painful to use.
-- Rob Wheatley, 2024-08-05

### ****- "Billing period"
I wish there was a billing period view (on top of year/month/week/day).
-- Jean-Mi, 2024-06-22

### *---- "Stop Nagging"
No I do not want to enable notifications. You have to learn to accept my decision and stop nagging me to enable them.
-- Someone_12321, 2024-05-16

[View all Loop Energy reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## Loop Energy Discovered Keywords
- loop energy
- smart meter app
- smart meter
- hugo energy
- energy monitor
- smart meter reading
- loop app
- smart meters

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## Loop Energy Available In
- [United Kingdom](https://apptail.io/app/loop-energy-smart-meter-app-emt/united-kingdom)
- [Ireland](https://apptail.io/app/loop-energy-smart-meter-app-emt/ireland)

---

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