I love the ease of use of this app. The only thing I would complain about, is that sometimes the the descriptions and details aren’t correct. They just need to pay more attention to those small details. For some people, it can be a tiny bit misleading.

Good app but needs some help Suggestions: -Remove waitlist function (as it doesn't work at all) Maybe replace it with just "Favorites" -Show pictures of the items INTERIORS with it -Have the ability to size down the colors list on just this app. -Show the colors together in a stack in the click the colors part (instead of sliding left to right) -Fix the status of orders to be accurate. If something has been cancelled. Show "Cancelled" Not "Fulfilled" -Have the option to see the orders tab in an expanded list view so you can scroll through the orders and see all the items with pictures in the same screen -Show last 4 numbers of card that was used to pay for the order -When replaying OR watching a live show, have the regular price show up next to the sale price so we don't have to go back and forth out of the life to find that out. -Show the shopping cart items expanded with items all shown without having to click the orange link "shopping cart: X items" to get to see them

Not good for anyone with a mini iPhone. The whole screen is covered by the colors of the products which is not needed, it’s easy to find out which colors are available without covering up the screen with a list of colors. You need to go back to the drawing board and fix this in order for the app to be user friendly for all.

My orders said paid but not fulfilled also no store credits even extra points both luglive and lug because I didn’t get a belated discount for my birthday 🎉 for 6 months ago and i have emails from them of my orders but it’s not telling me on shipping therefore when im doing checkout on the app one minute it goes from markdowns to higher prices it’s doesn’t make sense

Please remove the “waitlist” function. It never works. It’s just frustrating and gives people false hope. Also show an order status as “cancelled” if it was a cancelled order instead of using “fulfilled” to mean a status of cancelled, returned, shipped, etc. it’s very confusing.

Sometimes I want to skip ahead or go back to a part and not all the videos have FF or rewind option.

The best quality, organization and colors!! Love my Lugs!!!!!!❤️❤️❤️❤️

This is one of the easiest ways to shop Lug and with some great deals. The live shows are fun and interactive even if you don’t purchase anything from that show. You can go back and watch old shows and even purchase from those shows later. Great shipping deals too!

Great way to shop and interact with LUG representatives!!! Great app!!!

So easy to use!