Lug was formed with a simple goal to freshen up the luggage retail environment with fun, functional and colorful designs with a focus on making everything functional and fun. The Lug team takes pride in generating fresh ideas for those on the go.
Our Lug mobile app brings the best of LugLife.com to your mobile device!
Manage your account & LugLife Rewards
Keep track of your orders, get delivery details, earn and redeem rewards + so much more!
Shop 'til you drop!
Find the newest arrivals, exclusive collections and more. Explore our product selection with enhanced search and express checkout. Easily shop by category or collection and watch videos of select products. Available to shop in USD or CAD.
Create your wish list
Create, customize and store a wish list of your must-have Lug products in the palm of your hand.
Push notifications
Keep up to date with our newest arrivals by activating PUSH NOTIFICATIONS! You'll be the first to know about new products and more.
I placed an order 3 weeks ago, needing the items within a week. I requested to pay extra to get them. No response for 3 days. When they finally deigned to contact me i was already gone. Items had not shipped, so i requested to cancel. This week the emailed they had shipped. I have been emailing them to ask for return label. Absolutely no response. Beware of ordering from Lug.