---
title: "Lumi by Nextcare - Reviews, Revenue and Downloads in United Arab Emirates | Apple App Store"
description: "Lumi – Your Trusted Health Companion     Whether you’re an Allianz-insured member, Nextcare-insured, or covered under a Nextcare-managed policy, Lumi makes managing your insurance effortless—your poli"
---

# Lumi by Nextcare — United Arab Emirates

![Lumi by Nextcare App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8b/e6/69/8be669f1-1e0c-ecc1-93e8-066534fb20a9/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png)

**Developer:** [NEXtCARE Lebanon SAL](https://apptail.io/developer/nextcare-lebanon-sal-TFac)
**Category:** Medical
**Rating:** 4.2/5 (4,234 ratings)
**Price:** Free
**Bundle ID:** com.nextcare.app
**Store:** Apple App Store
**Country:** United Arab Emirates
**Version:** 7.0.14 (released 2026-06-04)
**Original Release:** 2015-09-23
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ae/app/app/id1039800748)
**AppTail Page:** [https://apptail.io/app/lumi-by-nextcare-gTfc/united-arab-emirates](https://apptail.io/app/lumi-by-nextcare-gTfc/united-arab-emirates)

## Lumi by Nextcare Description
Lumi – Your Trusted Health Companion
 
 
Whether you’re an Allianz-insured member, Nextcare-insured, or covered under a Nextcare-managed policy, Lumi makes managing your insurance effortless—your policy, benefits, and claims are just one tap away.
 
 
With Lumi, you can easily:
 
 
Download Your Digital Health Insurance Card for seamless access
 
Check Your Policy Benefits anytime, anywhere
 
Submit &amp; Track Claims with ease
 
Easy Claims Processing: hassle-free reimbursement and preapproval processes
 
Lumi brings healthcare home with a caring Digital Health Assistant, 24/7 doctor access, easy appointment booking, AI-powered symptom checking, and convenient medication delivery.
 
 
Submit &amp; Track Medical Claims Hassle-Free
 
Managing insurance claims is easier than ever. Upload your medical documents, submit your claim, and track its progress—all within the app. Once approved, receive reimbursements through your preferred payment method without unnecessary delays.
 
 
Take Charge of Your Health with Lumi’s Digital Services
 
We know your health is more than just insurance. Lumi offers a suite of digital health services designed to support your well-being.
 
 
Check Your Symptoms with Confidence
 
Lumi’s AI-powered Symptom Checker is an EU-certified medical device providing fast, reliable health insights. Whether you’re experiencing mild discomfort or unusual symptoms, this tool helps you assess your condition and make informed decisions—all from home or office.
 
 
Talk to a Doctor whenever you need
 
With Lumi’s Teleconsultation Service, expert multilingual doctors are just a tap away. Speak with doctors via secure video calls for consultations, prescription refills, and lab test requests.
 
 
Doctor Chat – Instant Medical Advice
 
Need quick guidance? Lumi’s Doctor Chat connects you to certified doctors via live chat, providing real-time answers to your non-emergency health concerns. With over 1,000 doctors available 24/7 in 13 languages across 19 countries, you’ll receive trusted advice whenever needed.
 
 
Private &amp; Secure
 
Your medical information is handled with the highest confidentiality, ensuring a safe healthcare experience.
 
 
Get Your Medications Delivered to Your Door
 
Skip pharmacy lines with Lumi’s Medication Delivery Service—receive your prescribed medicines without hassle. Place your order through the app and have your medications delivered to your doorstep.
 
 
Find &amp; Book Appointments with Ease
 
Need to see a doctor in person? Lumi’s Appointment Booking Service makes it easier than ever. Search from Over 21,000 Providers – Find doctors, clinics, hospitals, and pharmacies covered under your insurance. Filter by Specialty, Location &amp; Network – Choose the right provider based on your needs.
 
 
Lumi connects you to quality care effortlessly—so you can focus on what matters most.
 
 
Get Instant Support with Zoe, Your Virtual Assistant
 
Need help navigating your insurance benefits or checking your claim status? Zoe, Lumi’s friendly virtual assistant, is available 24/7 to provide instant answers. It can help you find in-network healthcare providers, check claim status, and connect you to our Care Center for further assistance.
 
 
Why Lumi?
 
Simple to Use – Access essential features instantly and make the most of your policy. Fast &amp; Efficient – Manage your healthcare quickly and easily. Seamless Access – Enjoy reliable, trustworthy healthcare services from home or office.
 
 
About Lumi
 
Lumi is designed to make healthcare simpler, smarter, and more accessible. Combining expertise with digital health innovations, we’re committed to supporting you every step of your healthcare journey. What sets Lumi apart is our focus on simplifying insurance management so you can concentrate on your health and life. Download Lumi today and experience a healthcare journey that fits your lifestyle.

## Lumi by Nextcare Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/23/3a/a6/233aa623-fd3c-41ff-c21e-14e5412be06d/pr_source.jpg/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e4/f7/62/e4f7621e-3468-5476-f8d5-3d26e967d138/pr_source.jpg/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/78/34/66/78346616-bf4f-4584-8891-1e923c5b472a/pr_source.jpg/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/32/8e/39/328e3978-234a-bf4f-0a44-df34847bf419/pr_source.jpg/640x960.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/84/08/b0/8408b08e-c66d-9f1c-a39f-4a7944b5dedd/pr_source.jpg/640x960.png)

## Lumi by Nextcare Rating Breakdown in United Arab Emirates
- 5 stars: 3,015 (71%)
- 4 stars: 328 (8%)
- 3 stars: 97 (2%)
- 2 stars: 83 (2%)
- 1 stars: 711 (17%)

## Lumi by Nextcare Reviews in United Arab Emirates

### *---- "waste app"
Such a waste app, not even opening
-- Buffalo tt, 2024-12-29

### *---- "Submit new claim disappeared"
Can’t submit any new claims, button has disappeared with the latest update.
-- DubaiMaman, 2024-12-16

### *---- "Disappointed"
I tried to reimburse something, after sending all the invioces the app just stopped working. Lol.
-- Rbkk.1, 2024-12-16

### *---- "Otp doesn’t get send"
Wasted my time on this
-- Sakura633, 2024-12-08

### *---- "I don’t recommend it at all"
Worst app ever. This is the only way I can use my insurance is via this app. It’s very confusing, inefficient UX, whenever i go down the page it takes me all the way to the top. It’s super super unorganized and unclear.
-- JandaliH, 2024-12-03

### *---- "Slow and buggy"
Terrible app considering it’s for healthcare, if it doesn’t freeze it loads so slowly, search function for providers is the most frustrating thing ever and after update doesn’t even work. Ruins the experience of the insurance company
-- Tony Twon, 2024-11-27

### *---- "The app filter is not working"
Our company availed from this insurance, the app is okay but when applying for filter its not working. We dont know which clinic is covered.
-- Kevkhriz, 2024-11-24

### *---- "Frankly, the app is extremely poor."
This application feels like a relic from the last century, operating as if we were still in the Stone Age. It consumes excessive data and is in dire need of improvements in speed, internal chat quality, and page navigation.
-- Yo7aaa95, 2024-11-23

### *---- "USELESS APPLICATION"
USELESS STUPID APPLICATON. WORST INSURANCE. STUPID APP
-- Careem Scam, 2024-11-18

### *---- "WORST!!!!"
worst app ever! Not helpful at all. Stupid application
-- $:82&amp;&amp;;820&#039;cb/wk, 2024-11-18

### *---- "Half cooked App"
Many features not working. Even cant find number to contact
-- Hemcrown, 2024-11-11

### *---- "App need update"
need to update the app t new version
-- Sumalinog Fred, 2024-11-10

### *---- "Can’t login"
I can’t open to see my status and report because it won’t accept my password or new password changed and blocked me . Don’t know support team number to call. No other app is so backward. So annoying . I deleted and tried to reinstall . Same effect. Poorest of all apps
-- bagawethe, 2024-11-08

### ****- "Consultation"
I tried Dr Chat before going to see my doctor. Typed in my symptoms and got connected quickly with a doctor. She gave clear idea on possible conditions and advised me to visit my doctor. It was reassuring to know that I was on the right path.
-- Dwayne1210, 2024-10-31

### *---- "APP performance"
The APP is opening after the update, please solve the issue
-- mohammed al tal, 2024-10-30

### *---- "Not good"
My hospital experience very bad insurance nextcare
-- Ibruetd, 2024-10-21

### *---- "Bad service, app no good."
Really bad service. Had trouble getting approved for tests. When I tried calling, agent was rude.

Issue was never resolved. The app never gives accurate information on which clinic/doctor is covered.

I was advised to send an email to their team for recommendations on the clinics/doctors covered in the insurance, I never got a reply.

If I could rate 0 stars, I would. Useless service.
-- Anonymous41342, 2024-10-10

### *---- "App is not opening any more"
App is not opening any more kept downloading without any progress, how to access our medical file and related information !!!!
-- egamal, 2024-09-28

### **--- "Very unstable app"
Always stuck at loading in start. Any time you open it starts updating...
-- wiki928928, 2024-09-28

### *---- "New update error"
It’s been two days I am trying to update APP but every time getting an error.
-- Muhammad Meo, 2024-09-28

[View all Lumi by Nextcare reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Lumi by Nextcare Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Lebanon | Medical | #3 |
| Top Free | Egypt | Medical | #3 |
| Top Free | United Arab Emirates | Medical | #9 |
| Top Free | Philippines | Medical | #65 |
| Top Free | Kuwait | Medical | #96 |
| Top Free | India | Medical | #123 |
| Top Free | Saudi Arabia | Medical | #169 |
| Top Free | Pakistan | Medical | #193 |
| Top Free | Egypt | Overall | #271 |
| Top Free | Malaysia | Medical | #311 |
| Top Free | Kazakhstan | Medical | #311 |
| Top Free | France | Medical | #338 |
| Top Free | South Africa | Medical | #358 |
| Top Free | Singapore | Medical | #374 |
| Top Free | United Kingdom | Medical | #391 |
| Top Free | Indonesia | Medical | #400 |
| Top Free | United Arab Emirates | Overall | #409 |
| Top Free | Algeria | Medical | #457 |
| Top Free | Azerbaijan | Medical | #470 |

## Lumi by Nextcare Discovered Keywords
- medications
- جداول البيانو
- lumy
- lumi
- lumie
- nextcar

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## Lumi by Nextcare Available In
- [United Arab Emirates](https://apptail.io/app/lumi-by-nextcare-gTfc/united-arab-emirates)
- [Egypt](https://apptail.io/app/lumi-by-nextcare-gTfc/egypt)
- [India](https://apptail.io/app/lumi-by-nextcare-gTfc/india)
- [Tunisia](https://apptail.io/app/lumi-by-nextcare-gTfc/tunisia)
- [Saudi Arabia](https://apptail.io/app/lumi-by-nextcare-gTfc/saudi-arabia)
- [United Kingdom](https://apptail.io/app/lumi-by-nextcare-gTfc/united-kingdom)
- [Lebanon](https://apptail.io/app/lumi-by-nextcare-gTfc/lebanon)
- [Bahrain](https://apptail.io/app/lumi-by-nextcare-gTfc/bahrain)
- [Philippines](https://apptail.io/app/lumi-by-nextcare-gTfc/philippines)
- [France](https://apptail.io/app/lumi-by-nextcare-gTfc/france)
- [Jordan](https://apptail.io/app/lumi-by-nextcare-gTfc/jordan)
- [Pakistan](https://apptail.io/app/lumi-by-nextcare-gTfc/pakistan)
- [Kuwait](https://apptail.io/app/lumi-by-nextcare-gTfc/kuwait)
- [South Africa](https://apptail.io/app/lumi-by-nextcare-gTfc/south-africa)
- [Italy](https://apptail.io/app/lumi-by-nextcare-gTfc/italy)
- [Sri Lanka](https://apptail.io/app/lumi-by-nextcare-gTfc/sri-lanka)
- [Germany](https://apptail.io/app/lumi-by-nextcare-gTfc/germany)
- [Spain](https://apptail.io/app/lumi-by-nextcare-gTfc/spain)
- [Singapore](https://apptail.io/app/lumi-by-nextcare-gTfc/singapore)
- [Nigeria](https://apptail.io/app/lumi-by-nextcare-gTfc/nigeria)
- [Netherlands](https://apptail.io/app/lumi-by-nextcare-gTfc/netherlands)
- [Malaysia](https://apptail.io/app/lumi-by-nextcare-gTfc/malaysia)
- [Kazakhstan](https://apptail.io/app/lumi-by-nextcare-gTfc/kazakhstan)
- [Uzbekistan](https://apptail.io/app/lumi-by-nextcare-gTfc/uzbekistan)
- [Indonesia](https://apptail.io/app/lumi-by-nextcare-gTfc/indonesia)
- [Nepal](https://apptail.io/app/lumi-by-nextcare-gTfc/nepal)
- [Hong Kong SAR China](https://apptail.io/app/lumi-by-nextcare-gTfc/hong-kong)
- [Thailand](https://apptail.io/app/lumi-by-nextcare-gTfc/thailand)
- [South Korea](https://apptail.io/app/lumi-by-nextcare-gTfc/south-korea)
- [Uganda](https://apptail.io/app/lumi-by-nextcare-gTfc/uganda)
- [Ghana](https://apptail.io/app/lumi-by-nextcare-gTfc/ghana)
- [Vietnam](https://apptail.io/app/lumi-by-nextcare-gTfc/vietnam)
- [Japan](https://apptail.io/app/lumi-by-nextcare-gTfc/japan)
- [Taiwan](https://apptail.io/app/lumi-by-nextcare-gTfc/taiwan)
- [Brunei](https://apptail.io/app/lumi-by-nextcare-gTfc/brunei)
- [Algeria](https://apptail.io/app/lumi-by-nextcare-gTfc/algeria)
- [Madagascar](https://apptail.io/app/lumi-by-nextcare-gTfc/madagascar)
- [Azerbaijan](https://apptail.io/app/lumi-by-nextcare-gTfc/azerbaijan)
- [Mauritius](https://apptail.io/app/lumi-by-nextcare-gTfc/mauritius)

---

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