---
title: "ManageEngine ADSelfServicePlus - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "---------------------------------------------------------- Disclaimer!  This is a corporate app. It helps you reset Active Directory passwords only when your company has already installed ADSelfServic"
---

# ManageEngine ADSelfServicePlus — United States

![ManageEngine ADSelfServicePlus App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/c5/a7/41/c5a7413f-4bdc-a5b2-6989-f9a4fa7ad1b6/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [Zoho](https://apptail.io/developer/zoho-Io) (India)
**Category:** Business
**Rating:** 2.1/5 (73 ratings)
**Price:** Free
**Bundle ID:** com.manageengine.adssp
**Store:** Apple App Store
**Country:** United States
**Version:** 1.7.5 (released 2026-04-03)
**Original Release:** 2013-10-30
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id731391592)
**AppTail Page:** [https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/united-states](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/united-states)

## ManageEngine ADSelfServicePlus Description
----------------------------------------------------------
Disclaimer!

This is a corporate app. It helps you reset Active Directory passwords only when your company has already installed ADSelfService Plus. 
It will NOT work for home users, or other private emails such as Google, Hotmail, yahoo, etc.
----------------------------------------------------------

ManageEngine ADSelfService Plus iPhone app empowers users with mobile password management to reset their forgotten passwords and unlock their Windows Active Directory accounts securely from their iPhones with utmost ease. Users can also change their Windows Domain passwords and synchronize it with a wide range of cloud-based applications and on-premise systems including  Office 365, Salesforce, Zoho, IBM AS400, HP UX, Oracle DB and E-Business Suite.

Features:
Self-Service Password Reset
Self-Service Unlock Account
Password Synchronizer
Multi-factor Authentication
Change Password

With this app, administrators can greatly reduce the number of password related calls to the help desk and end users can regain access to their Windows accounts without any delay.

## ManageEngine ADSelfServicePlus Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/cd/02/72/cd027287-ba2a-10d6-00a1-cd4651c4f629/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/37/e7/9d/37e79d1e-b302-4276-cc7f-24dbfa92e327/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/7d/a5/4b/7da54b14-a977-8b3a-e99b-894e2d377a30/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/78/73/ad/7873adf8-c101-c67c-758f-c7d6635f1c1e/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/2f/cc/9a/2fcc9a43-c8c5-9854-e4cb-8410c1c9f19e/pr_source.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/c1/b3/ef/c1b3eff0-075e-1cc4-d13a-9c8239b6f0bf/pr_source.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/fa/8a/d3/fa8ad361-4102-7b8e-f3cd-7bd9539cbc2f/pr_source.png/1242x2688.png)

## ManageEngine ADSelfServicePlus Rating Breakdown in United States
- 5 stars: 13 (18%)
- 4 stars: 4 (5%)
- 3 stars: 5 (7%)
- 2 stars: 6 (8%)
- 1 stars: 45 (62%)

## ManageEngine ADSelfServicePlus Reviews in United States

### ***-- "PLEASE - Redesign UI for this app"
I am writing to provide some feedback about the ADSelfService app for iPhone. The UI of the iPhone’s needs some work, particularly on the main screen after users successfully log in.  The main screen is very misleading for several reasons. First, the option to Enroll in other MFA recovery methods is hidden. Second, the main screen shows users the option to change their password which causes some confusion for users. Since the the other options are hidden, they tend to change their password accidentally even though they don’t have to. Third, the Google Authenticator interface should show a QR code as first option. The secret key method should only be used if scanning QR code is not available or give this as advance option. 

Finally, users should get some type of notice indicating that Admin requires Enrollment of at least X number of methods. Overall app works great, but the UI has been misleading for quite some time.  

I hope this feedback makes it to the app developers. Thx
-- J-M09, 2024-06-04

### *---- "Unable to connect to the server"
Been trying to reset my password for 30 minutes.
-- Shrubshibura, 2024-06-03

### *---- "Absolute garbage"
This app is such a pain a use. It is so slow, everything takes forever to load if it even loads. The app constantly times outs or just fails to do what lever it is you’re trying to do. It’s also incredibly annoying that you can’t copy and paste a password into the app when doing a password reset. I use passwords from a password keeper but since I can’t copy and paste them into the app for a reset it leaves me no other choice but to use a weak password. The app also looks like something from ios4, it’s a joke.
-- J85473, 2023-12-23

### *---- "Updated version not functioning"
The most current version was downloaded for iPhone and it gets stuck at the Fingerprint Authentication page. There’s no where to go other than back home to start over.
-- Laura609, 2023-07-25

### **--- "Unable to connect to the server"
The app is very easy to use and manage but doesn’t work when it needs to.
-- OrOpO- oOo-o, 2022-11-30

### *---- "Literally a useless app"
Does not work for intended purpose. 0/10
-- DanishDynamite23, 2021-02-04

### *---- "Won’t even read QR code"
Useless app that can’t even recognize the QR code
-- Zombay slayer, 2020-10-05

### *---- "Don’t wast your time to download this app"
Useless
-- App Gnaw, 2020-06-08

### *---- "You insane or what?(about restrict jaIlbroken device)"
1star
-- maximser, 2020-05-23

### *---- "Buggy Inconsistent"
The app works on occasion but doesn’t consistently allow users to reset passwords, unlock accounts, or do any of its primary functions. The app freezes, likes to fail to connect to the server, and overall provides a poor user experience. Save yourself the trouble and just use the web app.

*just wondering if the devs will update this? Zoho is a large company. You’d think resources would be made available to fix these obvious issues.
-- Kguy18, 2020-04-25

### *---- "Unable to connect to the server"
Doesn’t work if it can’t connect.
-- Kurt_K86, 2020-03-13

### ***** "Does the job it suppose to"
Don’t know why all the negative reviews but this app is simple and easy to use.
-- bacjac.fab5, 2019-10-10

### ****- "Works mostly"
Works to unlock a locked account. Tried to setup push notifications but get message about miss matched version with server. Checked iOS app version and server are both in latest. Either an incorrect error message or a version is not released yet.
-- Digmax, 2019-09-06

### *---- "Can’t connect to the server"
Downloaded it, trying to set it up using QR code but get a message stating unable to connect to server.
-- MaxRPGer, 2019-08-19

### *---- "Terrible"
Just awful
-- jaudhw, 2019-07-23

### ***** "It works!"
Works as described. Will try to get users to remember to use this when they get locked out of their computers :)
-- Thames River, 2015-09-21

[View all ManageEngine ADSelfServicePlus reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## ManageEngine ADSelfServicePlus Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Arab Emirates | Business | #319 |
| Top Free | Colombia | Business | #434 |
| Top Free | Argentina | Business | #436 |
| Top Free | Greece | Business | #445 |

## ManageEngine ADSelfServicePlus Discovered Keywords
- manageengine adselfserviceplus
- self service


## ManageEngine ADSelfServicePlus Available In
- [United States](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/united-states)
- [India](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/india)
- [Saudi Arabia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/saudi-arabia)
- [United Kingdom](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/united-kingdom)
- [China](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/china)
- [Türkiye](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/turkey)
- [Malaysia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/malaysia)
- [Spain](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/spain)
- [Ukraine](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/ukraine)
- [Australia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/australia)
- [Russia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/russia)
- [Philippines](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/philippines)
- [Canada](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/canada)
- [United Arab Emirates](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/united-arab-emirates)
- [Argentina](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/argentina)
- [Germany](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/germany)
- [Hong Kong SAR China](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/hong-kong)
- [Italy](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/italy)
- [Kuwait](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/kuwait)
- [Romania](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/romania)
- [Thailand](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/thailand)
- [South Africa](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/south-africa)
- [Colombia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/colombia)
- [Japan](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/japan)
- [South Korea](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/south-korea)
- [France](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/france)
- [New Zealand](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/new-zealand)
- [Oman](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/oman)
- [Slovakia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/slovakia)
- [Vietnam](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/vietnam)
- [Indonesia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/indonesia)
- [Chile](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/chile)
- [Switzerland](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/switzerland)
- [Mexico](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/mexico)
- [Austria](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/austria)
- [Poland](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/poland)
- [Egypt](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/egypt)
- [Qatar](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/qatar)
- [Uzbekistan](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/uzbekistan)
- [Croatia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/croatia)
- [Ecuador](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/ecuador)
- [Sri Lanka](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/sri-lanka)
- [Lithuania](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/lithuania)
- [Luxembourg](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/luxembourg)
- [Latvia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/latvia)
- [Madagascar](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/madagascar)
- [North Macedonia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/north-macedonia)
- [Dominican Republic](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/dominican-republic)
- [Mauritius](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/mauritius)
- [Bahrain](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/bahrain)
- [Nigeria](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/nigeria)
- [Netherlands](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/netherlands)
- [Norway](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/norway)
- [Nepal](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/nepal)
- [Panama](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/panama)
- [Peru](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/peru)
- [Bulgaria](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/bulgaria)
- [Pakistan](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/pakistan)
- [Portugal](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/portugal)
- [Belgium](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/belgium)
- [Azerbaijan](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/azerbaijan)
- [Sweden](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/sweden)
- [Singapore](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/singapore)
- [Slovenia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/slovenia)
- [Tunisia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/tunisia)
- [Cyprus](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/cyprus)
- [Czechia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/czechia)
- [Denmark](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/denmark)
- [Malta](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/malta)
- [Algeria](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/algeria)
- [Estonia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/estonia)
- [Belarus](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/belarus)
- [Finland](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/finland)
- [Brazil](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/brazil)
- [Greece](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/greece)
- [Taiwan](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/taiwan)
- [Hungary](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/hungary)
- [Ireland](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/ireland)
- [Israel](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/israel)
- [Brunei](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/brunei)
- [Iceland](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/iceland)
- [Angola](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/angola)
- [Kenya](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/kenya)
- [Armenia](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/armenia)
- [Cayman Islands](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/cayman-islands)
- [Kazakhstan](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/kazakhstan)
- [Lebanon](https://apptail.io/app/manageengine-adselfserviceplus-ZlNc/lebanon)

---

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