Manulife TravelAid - Reviews, Revenue and Downloads - Apple App Store

Description

Manulife Travel Aid offers instant access to medical facilities and international 911 numbers, plus a claims submission portal for easy, fast service.

Features include:
•Access to international emergency numbers by GPS
•Medical facilities locations by GPS
•Current travel advisories
•Contact form with preferred method of contact for 24/7 assistance
•Claim submission portal
•Relevant and timely travel tips based on type of traveller

“With you every step of the way”

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Screenshots

User Rating

2.91 out of 5

23 ratings in Canada

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Ratings History

Reviews

Cannot submit a claim

Cannot submit a claim. Useless app. Use website instead.

Poor Software

When I try to submit a claim, the app freezes! What’s your the point of spending money on insurance if I can’t submit a claim? I will have to try calling or emailing tomorrow. Don’t waste your time on this app.

Affichage différent

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Useless and extremely frustrating

Submitted online claims weeks ago on their website. Nothing happy with them yet, not even a claim# assigned. Then weeks after I registered on ACMTravel in order to submit the claims, I get an email from Global Excel Management “welcoming me” to their online claims submissions feature. Huh???? Talk about confusing email - is this something in addition to the ACMTravel website? Is this Global something a new or replacement app Manulife is now using? Whatever, I downloaded the app and can’t sign in anyway because it says my account is temporarily locked. Why??? As if traveling and arranging insurance in these times wasn’t complicated enough, the company further complicates and confuses insured people by poorly timed and confusing communications. Forget about calling them , assuming you can find the correct number out of many , you will be on hold for several hours. Get your act together, ManuLife, and fire whoever is doing these screwups in your IT department!!!

Poorly designed!

The return button is too far up under my clock and just simply doesn’t work !

Barely an App

A low value app that just acts a jumping off point into a bunch of random experiences. Requires multiple logins in some cases and yet still has no knowledge of my existing policies. UX like this died 10 years ago.

Virtually useless

No way to find out any information about my policy and coverage.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Canada Travel	291

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CAA Travel	15	2 years ago
Ondago Offline maps	46	3 weeks ago
Bahia Principe Hotels	57	1 week ago
TripWise	4	9 months ago
Québec 511	25	10 months ago

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