---
title: "Mastercard Airport Experiences - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "IMPORTANT: This app provides eligible Mastercard cardholders with the ability to locate airport lounges and offers. If you are an eligible member of this program, your Mastercard issuer should provide"
---

# Mastercard Airport Experiences — Australia

![Mastercard Airport Experiences App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/2d/da/66/2dda6606-a7a7-d415-9436-336740fecf7c/AE-PROD-0-0-1x_U007emarketing-0-6-0-0-85-220.png/434x0w.png)

**Developer:** [Lounge Key](https://apptail.io/developer/lounge-key-yckb)
**Category:** Travel
**Rating:** 4.6/5 (1,182 ratings)
**Price:** Free
**Bundle ID:** com.LoungeKey.Mastercard.iPhone
**Store:** Apple App Store
**Country:** Australia
**Version:** 6.73.0 (released 2026-06-15)
**Original Release:** 2017-04-10
**Languages:** Portuguese, German, Chinese, Korean, Spanish, French, Dutch, Indonesian, English, Italian, Japanese, Malay, Polish, Russian, Thai, Turkish, Ukrainian, Vietnamese, Arabic

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1218321651)
**AppTail Page:** [https://apptail.io/app/mastercard-airport-experiences-OCjb/australia](https://apptail.io/app/mastercard-airport-experiences-OCjb/australia)

## Mastercard Airport Experiences Description
IMPORTANT: This app provides eligible Mastercard cardholders with the ability to locate airport lounges and offers. If you are an eligible member of this program, your Mastercard issuer should provide you with information related to accessing the program. Please contact your issuer for questions regarding eligibility. 

To verify your eligibility, after registration you may see a temporary charge of $1.00 (USD) in your payment card transaction history. This is solely a “pending” transaction and your card will NOT be charged.  After your eligibility is verified, the pending amount will be removed (usually within 10 business days).

This easy-to-use mobile app, developed by LoungeKey, is designed to enrich the time that Mastercard cardholders spend at the airport. The app enables cardholders to explore more than 1000 airport lounges from around the world as well as hundreds of curated airport offers.

AIRPORT LOUNGES
Escape the airport crowds and retreat to an oasis in more than 600 airports worldwide. 
- Search for a lounge by simply typing an Airport, Airport code, City or Country
- Make the most of the favorites features for quick and easy access
- See detailed lounge information such as location, amenities, and hours of operation

AIRPORT OFFERS
Take advantage of a curated listing of airport offers that span across dining, spa, and retail. 

- Find offers available to you based on the terminal where you are located 
- See detailed offer information (i.e., location of the merchant, hours of operation, and terms and conditions)
- Generate a QR offer code for redemption of the offer

ACCOUNT MANAGEMENT
Easily manage your account information, view lounge visit history, and access active and historical offers.

## Mastercard Airport Experiences Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ce/6f/c3/ce6fc38f-8cd8-a05b-68e9-6004446d47cb/a620e30f-6613-4a3c-b6e5-ec10f029d642_MCAE_IOS_phone_1.jpg/1290x2796.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f6/f1/5c/f6f15c44-cee0-32d8-8684-d727b768eb87/32c451c9-cb2b-489d-8892-f010708bb9ec_MCAE_IOS_phone_2.jpg/1290x2796.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/9b/c3/ff/9bc3ff16-f228-e14d-9115-a3e6a8021fae/3c4c96ea-5c1d-4eb4-98d3-72a882f8c293_MCAE_IOS_phone_4.jpg/1290x2796.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7a/52/7b/7a527b36-e3d6-ee1f-a1dd-514b6218bbc4/15550007-2376-4337-aaf3-f0f134e3b084_MCAE_IOS_phone_5.jpg/1290x2796.png)

## Mastercard Airport Experiences Rating Breakdown in Australia
- 5 stars: 988 (84%)
- 4 stars: 68 (6%)
- 3 stars: 33 (3%)
- 2 stars: 13 (1%)
- 1 stars: 80 (7%)

## Mastercard Airport Experiences Reviews in Australia

### *---- "Card not working"
Tried to use my Platinum Master Card at a key lounge today, and my card wasn’t working. Have also tried to create an account, through the app, and it won’t accept my card. 
My card is not attached to an American Express, which I was told might be why my card isn’t being accepted.
-- KerryFagan, 2024-05-12

### *---- "Unable to register my 28Degrees MasterCard"
Unable to register my Australian 28Degrees MasterCard at all. This “airport lounge” experience is heavily advertised by 28Degrees and yet they can’t even do a simple thing like synchronise up with LoungeKey. Oh well. Have to use my AMEX to access the lounges then.
-- I want refund please, 2023-01-03

### *---- "Sydney International Airport - The House"
Extremely ordinary lounge with very limited menu. Not worth $32 US and staff not clear for what an additional AUD $20 is to be charged. So many excellent lounges at Sydney Airport. Not sure why Mastercard would promote such ordinary lounge. 

Better off and value for money to use regular restaurants within the airport.

Staff extremely polite though and accommodating.
-- Bihari2022, 2022-10-11

### *---- "Not worth using, minimal or no real value"
Every time I go to use it, there’s nothing worth using or you don’t get any value out of it. The concierge has no idea or knowledge if you ever call them and I haven’t gotten any benefit to date. Likely the most useless time wasting program I have ever been offered as an incentive to have the best MasterCard from my bank.
-- Megsy1975, 2022-03-28

### *---- "Dubai Airport 21-04-22"
Hi,

I tried using Loungekey several time at Dubai Airport on 21-04-22 at “Marhaba Lounge” Terminal 1 Concourse B and it didn’t work it was very embarrassing at “Marhaba lounge” Reception and I tried loungekey again at “Ahlan Lounge”through this app and again QR code didn’t work and the they asked my commonwealth Master World debit card and scanned it on their machine it worked but later I noticed I was been charged for my lounge stay instead of complementary. Looking forward to hearing from your team.
-- SMHNAQVI, 2022-03-22

### ****- "Signup was relatively painless"
Let’s see if I can access the various airport lounges through the use of this app.
-- Edwuardo888, 2020-01-23

### *---- "Unable to register"
Unable to register on the app or the website. No Australian customer support number to call.
-- Norvern Munky, 2019-11-13

### *---- "Not Great At Best"
All other airport lounge aps have more than a stock standard picture. Unlike this app hey include a ton of valuable information - this app lazily only a thumbnail picture.
So if you're travelling on business or family holiday and you wish to know details like business facilities or accommodate children etc particularly where multiple lounges are on offer - good luck - this app expects you to figure it out by a thumbnail picture.
-- SwissT123456789, 2019-06-01

### *---- "Registration doesn’t work"
Constantly showing “The SourceCode field is required.” When trying to register on any device
-- SerCeMan, 2019-03-26

[View all Mastercard Airport Experiences reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Mastercard Airport Experiences Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Brazil | Travel | #27 |
| Top Free | Argentina | Travel | #30 |
| Top Free | Colombia | Travel | #32 |
| Top Free | Chile | Travel | #39 |
| Top Free | Ecuador | Travel | #51 |
| Top Free | Mexico | Travel | #64 |
| Top Free | Dominican Republic | Travel | #96 |
| Top Free | Norway | Travel | #100 |
| Top Free | Peru | Travel | #120 |
| Top Free | Kazakhstan | Travel | #154 |
| Top Free | Azerbaijan | Travel | #189 |
| Top Free | Ukraine | Travel | #204 |
| Top Free | Türkiye | Travel | #217 |
| Top Free | Belarus | Travel | #218 |
| Top Free | Thailand | Travel | #279 |
| Top Free | Czechia | Travel | #284 |
| Top Free | Vietnam | Travel | #299 |
| Top Free | Romania | Travel | #311 |
| Top Free | Sweden | Travel | #338 |
| Top Free | Hungary | Travel | #367 |
| Top Free | Denmark | Travel | #389 |
| Top Free | Canada | Travel | #395 |
| Top Free | Indonesia | Travel | #435 |
| Top Free | Russia | Travel | #448 |
| Top Free | Portugal | Travel | #476 |

## Mastercard Airport Experiences Discovered Keywords
- travel platinum mastercard
- mastercard airport experiences
- loungekey
- mastercard
- mastercard travel pass
- lounge buddy
- loungebuddy airport lounges
- visa airport companion
- lounge

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## Mastercard Airport Experiences Available In
- [Brazil](https://apptail.io/app/mastercard-airport-experiences-OCjb/brazil)
- [Argentina](https://apptail.io/app/mastercard-airport-experiences-OCjb/argentina)
- [Mexico](https://apptail.io/app/mastercard-airport-experiences-OCjb/mexico)
- [Canada](https://apptail.io/app/mastercard-airport-experiences-OCjb/canada)
- [Colombia](https://apptail.io/app/mastercard-airport-experiences-OCjb/colombia)
- [United States](https://apptail.io/app/mastercard-airport-experiences-OCjb/united-states)
- [Norway](https://apptail.io/app/mastercard-airport-experiences-OCjb/norway)
- [Chile](https://apptail.io/app/mastercard-airport-experiences-OCjb/chile)
- [Vietnam](https://apptail.io/app/mastercard-airport-experiences-OCjb/vietnam)
- [Ecuador](https://apptail.io/app/mastercard-airport-experiences-OCjb/ecuador)
- [Sweden](https://apptail.io/app/mastercard-airport-experiences-OCjb/sweden)
- [Dominican Republic](https://apptail.io/app/mastercard-airport-experiences-OCjb/dominican-republic)
- [Uruguay](https://apptail.io/app/mastercard-airport-experiences-OCjb/uruguay)
- [Peru](https://apptail.io/app/mastercard-airport-experiences-OCjb/peru)
- [Australia](https://apptail.io/app/mastercard-airport-experiences-OCjb/australia)
- [Panama](https://apptail.io/app/mastercard-airport-experiences-OCjb/panama)
- [Hong Kong SAR China](https://apptail.io/app/mastercard-airport-experiences-OCjb/hong-kong)
- [Russia](https://apptail.io/app/mastercard-airport-experiences-OCjb/russia)
- [Italy](https://apptail.io/app/mastercard-airport-experiences-OCjb/italy)
- [United Kingdom](https://apptail.io/app/mastercard-airport-experiences-OCjb/united-kingdom)
- [Paraguay](https://apptail.io/app/mastercard-airport-experiences-OCjb/paraguay)
- [Philippines](https://apptail.io/app/mastercard-airport-experiences-OCjb/philippines)
- [France](https://apptail.io/app/mastercard-airport-experiences-OCjb/france)
- [Thailand](https://apptail.io/app/mastercard-airport-experiences-OCjb/thailand)
- [Malaysia](https://apptail.io/app/mastercard-airport-experiences-OCjb/malaysia)
- [China](https://apptail.io/app/mastercard-airport-experiences-OCjb/china)
- [Portugal](https://apptail.io/app/mastercard-airport-experiences-OCjb/portugal)
- [Spain](https://apptail.io/app/mastercard-airport-experiences-OCjb/spain)
- [Kazakhstan](https://apptail.io/app/mastercard-airport-experiences-OCjb/kazakhstan)
- [South Korea](https://apptail.io/app/mastercard-airport-experiences-OCjb/south-korea)
- [Singapore](https://apptail.io/app/mastercard-airport-experiences-OCjb/singapore)
- [Ukraine](https://apptail.io/app/mastercard-airport-experiences-OCjb/ukraine)
- [Azerbaijan](https://apptail.io/app/mastercard-airport-experiences-OCjb/azerbaijan)
- [Türkiye](https://apptail.io/app/mastercard-airport-experiences-OCjb/turkey)
- [Belgium](https://apptail.io/app/mastercard-airport-experiences-OCjb/belgium)
- [Netherlands](https://apptail.io/app/mastercard-airport-experiences-OCjb/netherlands)
- [Germany](https://apptail.io/app/mastercard-airport-experiences-OCjb/germany)
- [Ireland](https://apptail.io/app/mastercard-airport-experiences-OCjb/ireland)
- [Belarus](https://apptail.io/app/mastercard-airport-experiences-OCjb/belarus)
- [Taiwan](https://apptail.io/app/mastercard-airport-experiences-OCjb/taiwan)
- [Brunei](https://apptail.io/app/mastercard-airport-experiences-OCjb/brunei)
- [Macao SAR China](https://apptail.io/app/mastercard-airport-experiences-OCjb/macau)
- [Armenia](https://apptail.io/app/mastercard-airport-experiences-OCjb/armenia)
- [Austria](https://apptail.io/app/mastercard-airport-experiences-OCjb/austria)
- [Switzerland](https://apptail.io/app/mastercard-airport-experiences-OCjb/switzerland)
- [Indonesia](https://apptail.io/app/mastercard-airport-experiences-OCjb/indonesia)
- [Denmark](https://apptail.io/app/mastercard-airport-experiences-OCjb/denmark)
- [Bermuda](https://apptail.io/app/mastercard-airport-experiences-OCjb/bermuda)
- [Jamaica](https://apptail.io/app/mastercard-airport-experiences-OCjb/jamaica)
- [Czechia](https://apptail.io/app/mastercard-airport-experiences-OCjb/czechia)
- [Romania](https://apptail.io/app/mastercard-airport-experiences-OCjb/romania)
- [Poland](https://apptail.io/app/mastercard-airport-experiences-OCjb/poland)
- [Luxembourg](https://apptail.io/app/mastercard-airport-experiences-OCjb/luxembourg)
- [Finland](https://apptail.io/app/mastercard-airport-experiences-OCjb/finland)
- [Lithuania](https://apptail.io/app/mastercard-airport-experiences-OCjb/lithuania)
- [Hungary](https://apptail.io/app/mastercard-airport-experiences-OCjb/hungary)
- [Barbados](https://apptail.io/app/mastercard-airport-experiences-OCjb/barbados)
- [Cayman Islands](https://apptail.io/app/mastercard-airport-experiences-OCjb/cayman-islands)
- [Estonia](https://apptail.io/app/mastercard-airport-experiences-OCjb/estonia)
- [Greece](https://apptail.io/app/mastercard-airport-experiences-OCjb/greece)
- [Slovakia](https://apptail.io/app/mastercard-airport-experiences-OCjb/slovakia)
- [Cyprus](https://apptail.io/app/mastercard-airport-experiences-OCjb/cyprus)
- [Slovenia](https://apptail.io/app/mastercard-airport-experiences-OCjb/slovenia)
- [Latvia](https://apptail.io/app/mastercard-airport-experiences-OCjb/latvia)
- [Croatia](https://apptail.io/app/mastercard-airport-experiences-OCjb/croatia)
- [Malta](https://apptail.io/app/mastercard-airport-experiences-OCjb/malta)
- [Suriname](https://apptail.io/app/mastercard-airport-experiences-OCjb/suriname)
- [Belize](https://apptail.io/app/mastercard-airport-experiences-OCjb/belize)
- [Grenada](https://apptail.io/app/mastercard-airport-experiences-OCjb/grenada)

---

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