Have been forced to use medaxion for years. They blame the slowness on hospital wifi issues, but it runs slowly no mater which hospital I’m at, and runs just as slow when I use my own LTE. The problem is on the medaxion end but I’m sure they don’t want to spend the money to upgrade so that we would actually have a usable product.

Medaxion has transformed our workspace. Quality metric (tracking and reporting) so much better than any of the other emr‘s we‘ve tried. The best!

This is the absolute worst EMR . Slow to load with lots of update issues. Too many things to input to do a quick case even with all the shortcuts our master users have added. Half the time I just write down my times and wait til I’m done with cases to finish charting. Try doing 15 very fast pain cases on Medaxion. I refuse to compromise patient care to do charting. Sorry but give me paper and a pen. I have yet to see a review above 3 stars on this site. Maybe the developers should re-evaluate an fix some of these problems. I’m hoping our group will switch to Epic or a better EMR

Used to be a pretty decent EMR but since the last major update is riddled with bugs and errors. Might need to work out the kinks before releasing versions

This is probably a great advancement for facilities coming off of paper….But when you are required to change from a system that is efficient and user-friendly to a system which is subpar it becomes very frustrating. This system could NOT have been created by practicing anesthesia personnel. The program has great potential but the inflexibility of administration to make small changes that could make the system user-friendly Is disappointing & unfortunate…Not to mention the litigation potential that exist with the system as well. Only designed for charge capture in mind … definitely not for protection of the provider. I can only assume the reason this program has survived this long is because of its inside ties to the second largest healthcare corporation in America (HCA).

Whoever made us use this worthless app should be sent to prison. Just crashed again in the middle of a case, tech support just said to go to paper charting. It’s slow to load, slow to print, and add ons just make a lousy product even worse. Whoever gave it more than one star rating must have been drunk. No sane person would give it anything more. Fortunately for Medaxion, you can’t give zero or negative number ratings.

To change facilities you have to reset the app!! Of you work at different facilities or you want to toggle between two facilities to monitor cases it’s very inconvenient and time consuming. Besides being cumbersome. Edit: Developers fixed the app. I can now change facilities by clicking on the location button and the list of available locations will pop up. Also there was a problem with using large text on the iPhone settings that made data input invisible developers corrected that too.

As someone who uses this software almost daily I can honestly say it is my least favorite part of coming to work. Almost to the point where I would second guess taking a job if the practice used this platform. Electronics/apps are supposed to make life easier. Somehow this does not. I would rather paper chart. Impossible to complete charting accurately on fast turnover cases like GI, cataracts, etc. I’m sorry, but this charting software is not user friendly and it is very cumbersome; whoever designed it obviously doesn’t work in the operating room anymore. Everything from having to spin wheels for an hour to input a DOB (instead of simply typing it in), to having to click into, and then back out of, 5 screens to chart one simple thing. It has potential but the UX is awful. Hire a new UX person! Fortunately, we use Epic at half of our facilities which is far more user-friendly and a reprieve from Medaxion.