---
title: "Medical Alert Connect - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Medical Alert has been trusted with protecting over a million lives nationwide with our medical alert systems. Now, whether it is for yourself or a loved one, you can use our Connect App if you have a"
---

# Medical Alert Connect — United States

![Medical Alert Connect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/58/ef/d1/58efd122-1629-cc5b-6d2b-0a96f52442e4/AppIcon-0-0-1x_U007epad-0-11-0-85-220.png/400x400bb.png)

**Developer:** [Connect America](https://apptail.io/developer/connect-america-nBOe)
**Category:** Health Fitness
**Rating:** 3.3/5 (29 ratings)
**Price:** Free
**Bundle ID:** com.ConnectAmerica.MedicalAlertMobile
**Store:** Apple App Store
**Country:** United States
**Version:** 3.6 (released 2024-11-21)
**Original Release:** 2019-09-11

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1458353136)
**AppTail Page:** [https://apptail.io/app/medical-alert-connect-cqTd/united-states](https://apptail.io/app/medical-alert-connect-cqTd/united-states)

## Medical Alert Connect Description
Medical Alert has been trusted with protecting over a million lives nationwide with our medical alert systems. Now, whether it is for yourself or a loved one, you can use our Connect App if you have a Medical Alert service subscription. Our Medical Alert Connect App expands the power of our innovative medical alert systems and adds new and exciting features to your existing service experience.


Receive Live Emergency Alerts
Based on your preferences, choose to receive either email, SMS notifications, or a call about your loved one’s activity. Allowing you to make decisions quickly and follow up without delay.



Retrieve GPS Location
Accurately track subscriber location using the advanced GPS available in select mobile devices.


Check Device Status
Connect App will let you review all the devices you have under your subscription and let you know the device’s battery life, giving you the ability to notify the user if the device needs to be charged. 


Review User History and Status 
Check on the device history and status of all the loved ones in your care and review information for each user.


If you are among the first people to join our Connect App community and we would love your help to improve. Your feedback on your experience is appreciated so please leave a review in the app store!

## Medical Alert Connect Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/ec/d2/09/ecd2090a-4833-17e7-95b7-ff3bf343f250/6314ff1e-591f-46c5-9de3-cee701ce0e6c_iPad_Store_image_3.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/2f/55/e7/2f55e7da-2846-bd66-8e72-f5a105f9bb19/e458429b-f75d-4455-aa51-f81155190803_iPad_Store_image_4.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/11/e4/5c/11e45c35-1653-5fd6-f1da-6a59015ab23e/f69e9c68-b1ae-451d-93ca-113b76cbb6bc_iPad_Store_image_1.png/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/a0/6a/db/a06adb49-ab01-329a-dc80-36e67cc4110d/6cdd3438-0c76-46c4-a8d4-5c7dbcd4f1fb_iPad_Store_image_2.png/2048x2732.png)

## Medical Alert Connect Rating Breakdown in United States
- 5 stars: 13 (45%)
- 4 stars: 4 (14%)
- 3 stars: 1 (3%)
- 2 stars: 1 (3%)
- 1 stars: 10 (34%)

## Medical Alert Connect Reviews in United States

### *---- "Misleading App"
This app is for medical professionals ONLY!  Patients cannot setup an account on this app!
-- News App Reviews, 2024-08-27

### *---- "Terrible waste of time"
DO NOT WASTE YOUR TIME ON THIS APP! This app is utterly useless! I spent 2 days trying to get it to work being on hold with the tech support etc. thinking I could manage my mothers alert equipment and account because she is moving and I needed to change addresses etc.  This app will not allow me to do anything.  So I am still going to have to call and wait on hold for hours just to make a simple address change.  Also apparently I am now being charged on my account $5 per month just to have the privilege of having this useless app on my device?  They don’t even tell you this!  Robbery.
-- StarOneMe, 2023-10-18

### *---- "Disappointing right out of the gate!"
I just got this app and tried to create a new account. It wouldn’t let me do it from the app. Instead, I was offered the choice of calling them or emailing them. All just to try to do what I expected the app to do itself. 

I have no clue as to why it won’t allow me to create an account. 

Also, it doesn’t say anywhere if I need to connect it to another device or if my iPhone will be sufficient for detecting any problems and notifying my emergency contacts. 

So what do I do now?  I only looked it up as a park after seeing someone on Facebook asking about medical alert device advice. 

I guess this will go into the dustbin of dead apps not to worry about. Le Sigh.
-- Pschaeghe, 2023-09-19

### ***-- "Not reliable"
The devices are good, although the bracelet could have a better design.
But the app never opens…whether on WiFi or using data
-- ADPCPD, 2023-02-10

### *---- "Crashed repeatedly"
Tried to login or create an account, end up in white blank screen!
-- Coworo, 2022-08-19

### *---- "Useless app"
“Unable to locate device.” The whole reason for selecting this provider, was so that I could track the device from my phone. Thank God for the 30 day money back guarantee
-- retiredfirefighter, 2022-08-11

### *---- "App down for maintenance for days!!!"
How can you have a medical alert app down for 5 days? That’s how long so far. What’s the point?
-- weyhghfg, 2022-03-31

### *---- "Never worked"
Downloaded, verified, created P/W 3x. Still gets ‘device not found’. Called Tec services 4x and was told A. Not trained on app problems only know system. B. Will have to open repair order to send to technical help! This from tec help after I pushed number 4 for technical help. C. Spoke to supervisor Ms Nicole @ extension 0022 and was assured problem is a known issue with new 4G system. Would be repaired within 2 weeks. Did not happen. D. Last call was we are working on issue. 
This happened over the last 2 months and STILL NOT WORKING. 
If you want a monitoring service that offers an app to monitor/change caregivers, then this is not for you.
-- elvis702, 2022-03-16

### **--- "Never stays logged in"
App seems like a good idea, but it’s never going to be able to send me alerts because it constantly logs me out.
-- 83875967, 2022-03-09

### *---- "Poorly Executed App"
Just purchased a new necklace and the QR card. Went to download the app afterward to update info. Couldn’t even log in or create a new account. Terrible app.
-- #INSULIN4ALL, 2021-07-21

[View all Medical Alert Connect reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Medical Alert Connect Discovered Keywords
- medical alert connect

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---

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