Mei-lan

This app along with zero customer service evokes the opposite peaceful feeling I’m seeking. How do you feel good about taking peoples money and provide them with nothing…literally you can not access the app. But you got my money!

I was already subscribed. I loved the app, but have not been able to sign in. It gives me a “please check email or password”. I get It wants me to re-subscribe/ pay for something that I already paid for!

No email or updates to communicate with subscribers. App seems not to be functional and with out working customer service. Paid customers left wondering what happened. Says you can’t sign in with no functioning email communication. Was a beautiful app until they no longer stood behind their product.

I had been loving the app for a few months and then somehow I got an error showing either my user ID or password was incorrect. I tried “forgot password” but it hasn’t worked. Because I wasn’t sure if it wasn’t recognizing my email or my password, I decided to try and select the “sign-up” and it let me sign up, the only problem is that it wants me to re-subscribe for the app I’ve already been subscribed to and not able to use. I’ve also tried to click on the non-existent “click here” if you had a subscription to the old version, but it doesn’t work. This has been going on for a month or two and at this point, it’s easier to cancel. There isn’t any customer service email or any sort of support easily available, which is the reason for the review.

I cannot access my account any longer. It keeps logging me off and goes to a page that will not let me sign on. It takes too long to try to fix it, not worth $80 for something you can’t use regularly without issue. I have none of these problems with my other apps. Mei-lan please fix your app to be more user friendly and to remain logged on. I would like to remain a supporter. I will give this issue one more month, but when my subscription comes up for renewal in Sept if I still cannot login I am canceling.

Hello I bought a one year subscription but can no longer access the app, please help

While Mei-lan’s voice is absolutely beautiful, the service support is terrible. I purchased the app before the kinks were worked out. I cannot access the app any longer and when I reached out for support, I have gotten no response. $80 for an app that I can’t access. It’s extremely disappointing and frustrating. I wanted to support this beautiful soul but I won’t be. For such an expense, I expected much better.

Would be great but it never works. Major issues with the app

Mei-lan, thank you for creating this app and giving us a platform to enjoy your gifts with you. Your voice and your beingness supports my journey into alignment. There is so much healing, joy and connection to the unconditional love source realm. You make it easy for me to connect to it with my emotions. Your music and soul are precious during this time. I thank you. For all who are reading right now and are on your journey back to love, do not hesitate to get this app. You will be happy you did 💗