--- title: "Mercer Super - Reviews, Revenue and Downloads in Australia | Apple App Store" description: "More than 220,000 customers rely on the Mercer Super Trust to help secure their financial futures through quality superannuation and financial advice services. The Mercer Super app makes managing y" --- # Mercer Super — Australia ![Mercer Super App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/15/52/b9/1552b961-bed2-ef91-5c56-e64218c9eb2a/AppIcon-1x_U007epad-0-1-85-220-0.png/434x0w.png) **Developer:** [Mercer (US)](https://apptail.io/developer/mercer-us-jfIb) **Category:** Finance **Rating:** 1.3/5 (549 ratings) **Price:** Free **Bundle ID:** com.mercer.super **Store:** Apple App Store **Country:** Australia **Version:** 5.2 (released 2025-06-26) **Original Release:** 2018-06-25 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1251450537) **AppTail Page:** [https://apptail.io/app/mercer-super-mBIc/australia](https://apptail.io/app/mercer-super-mBIc/australia) ## Mercer Super Description More than 220,000 customers rely on the Mercer Super Trust to help secure their financial futures through quality superannuation and financial advice services. The Mercer Super app makes managing your super even easier connecting you directly from your smartphone.  Keep your future close. Mercer Super is available for use by existing members, and includes access to these great features: • Create your own 4 digit device PIN – no need to remember your website login details. • An added layer of security, with optional biometric authentication for compatible devices. • Swipe left to see your account balance without needing to log in. • 3D touch the App icon to view account balances on compatible devices. • Access to the same features as when accessing your account using a website browser. Mercer Superannuation (Australia) Limited (MSAL ABN 79 004 717 533, Australian Financial Services License #235906 as trustee of the Mercer Super Trust ABN 19 905 422 981. 'MERCER’ is an Australian - registered trade mark of Mercer (Australia) Pty Ltd (Mercer) ABN 32 005 315 917. @ registered to BPAY Pty Limited ABN 69 079 137 518. ## Mercer Super Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/5e/11/57/5e1157d2-2cca-c5cb-ac01-68d9018f83cd/Mercer_Super_1.png/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/10/25/2c/10252cd1-6e1d-cd63-9c9e-7aeca97e4301/Mercer_Super_2.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/4d/8e/89/4d8e8968-49de-6f90-069b-5747fc003a5e/Mercer_Super_3.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/4f/e1/41/4fe14184-8cc0-1e62-7f7e-2937ccfd5764/Mercer_Super_4.png/1284x2778.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/50/ed/68/50ed6887-599f-4aac-e95f-b52997ab9346/Mercer_Super_5.png/1284x2778.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/61/cf/eb/61cfebfc-8eb6-df0e-b5e1-03c9c9605519/Mercer_Super_6.png/1284x2778.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/96/87/9d/96879df6-834d-4a1a-e004-4d6345901b48/Mercer_Super_7.png/1284x2778.png) - [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ef/ef/4a/efef4afe-3434-fa40-e1aa-3da30495cef6/Mercer_Super_8.png/1284x2778.png) ## Mercer Super Rating Breakdown in Australia - 5 stars: 22 (4%) - 4 stars: 4 (1%) - 3 stars: 7 (1%) - 2 stars: 26 (5%) - 1 stars: 490 (89%) ## Mercer Super Reviews in Australia ### *---- "Worst financial app ever" I used lots of financial companies App… Mercer super has the honour to be the bottom 3… and actually, THE bottom one… no dispute. Just try to use it yourself you can appreciate. No idea how they spent the profits they made out of us but not to have an even half decent App. -- Webjet2000, 2025-02-13 ### *---- "Very poor reliability" Every time I use the app, the ring of death just keeps going round and around. I need to register and go through the whole process of setting pins etc just to get a balance. Surely after all these years of this problem, you can get to the bottom of it and solve it for your clients. -- Damo643346, 2025-02-13 ### *---- "Does this ever work" Was this app tested internally before being released? It never works and never logins to my super -- Satanusp, 2025-02-12 ### *---- "Quick way to learning how far you can throw your phone." The single worst app I have ever had the misfortune of using. Whether it is asking me to set up the app every few days, or has a never ending loading screen before I’m even allowed to log in. If you want to be taken seriously as financial institution in 2025, start investing in your app, this is a minimum… -- OWUS_, 2025-02-12 ### *---- "Performance" Incredibly slow if/ when it logs you in. -- ashbay555, 2025-02-12 ### *---- "App not working consistently" This Mercer app is not very good. It has not worked consistently since I installed it over a year ago. -- kastaMe, 2025-02-12 ### *---- "App never works" Good when it works… just never does. -- Adelaide Katta, 2025-02-11 ### *---- "Rubbish" EDIT So after I wrote this review you felt it necessary to raise a complaint in my name in your system, then ring me repeatedly so I could explain what my complaint was about! 1.3 stars people!!! That is all you need to know! You don’t need to waste even more of my time picking my brain for how to fix it. I have left Mercer completely based on your appalling systems, your lack of responsiveness and general lack of focus on the customer. App works for a couple of weeks and then stops working until I delete and reload it. Sick of watching a spinning wheel going nowhere! When your app is rated average 1.3 stars it’s time to act Mercer - this is not customer service!!! Your CIO should be embarrassed, and sacked. -- Smu22222, 2025-02-11 ### *---- "Annoying App" This app is simply annoying. Whenever I even just want to check my balance it gets stuck, have to log in every time and then it still doesn’t work. -- Greeni2015, 2025-02-09 ### *---- "Worst app ever" Literally just stuck trying to login, if they can’t get an app right, who knows what they’re doing with your cash… -- ZooeeMumma, 2025-02-07 ### *---- "COMPLETE RUBBISH APP" This app is rubbish! It freezes won’t let you log in takes for ever! Worst app in history -- DR23!!, 2025-02-06 ### *---- "Get a new developer." Version 5. Still doesn’t work 80% of the time. Who’s making this? Mercer manages over 300 million dollars and has invested nearly $150 making an app. -- Sup in the hood, 2025-02-06 ### *---- "Not good enough" Unstable app. Constantly have to log out. Can’t even log in since new update installed. Poor. -- Jamest66, 2025-02-06 ### *---- "Logging in is a major hassle" Every time I log on I have to go through the whole process from scratch , the app does not retain credentials , I need to mfa using sms, setup the PIN code , Face ID. What’s going on at Mercer? For a company of that size cannot fix its apps, what’s going on??? -- Joey2009z, 2025-02-06 ### *---- "Unreliable and poor design" By far the most unreliable app on my phone. If it works, it’s poorly designed. Feels like an app that was made a decade ago. -- FaBaE, 2025-01-31 ### *---- "Mercer Super App Never Works" This app never opens. It just sits there spinning. Have to use the web site on all occasions. -- DG4444, 2025-01-31 ### *---- "App stuck in the 90s" App is slow and user experience is terrible. Not really an app when it’s just loading a HTML webpage that is not responsive and looks like something built in the 90s! Needs a proper app, like AusSuper! -- HonestReviews&Feedback, 2025-01-31 ### *---- "Useless Face ID/PIN login" Every time I set up login it only works for 3 days after which I have to login with full credentials again and set up PIN. Can someone fix this annoying experience -- Ars1187, 2025-01-30 ### *---- "Awful" Logged you out every time you try to use it then wants to set you up with a new pin and SMS code. Worst financial app ever. -- PJK4, 2025-01-28 ### *---- "Never works !" All that it needs to do is to show account balances - this app can not do that 2 days in a row. Needs repair and must be able to show all accounts. -- Tntoioioi, 2025-01-27 [View all Mercer Super reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to Mercer Super - [St.George Mobile Banking](https://apptail.io/app/stgeorge-mobile-banking-Rc/australia) - [NRMA Insurance](https://apptail.io/app/nrma-insurance-HJd/australia) - [Coles Mobile Wallet](https://apptail.io/app/coles-mobile-wallet-hlf/australia) - [Investor Centre - MUFG CM](https://apptail.io/app/investor-centre-mufg-cm-Lgp/australia) - [Western Union Money Transfers](https://apptail.io/app/western-union-money-transfers-fDG/australia) - [Vanguard | ETFs and super](https://apptail.io/app/vanguard-etfs-and-super-jZQ/australia) - [Westpac Share Trading](https://apptail.io/app/westpac-share-trading-DVBb/australia) - [BT Panorama](https://apptail.io/app/bt-panorama-QqPb/australia) - [Flare](https://apptail.io/app/flare-CpWd/australia) - [Westpac Banking for iPad](https://apptail.io/app/westpac-banking-for-ipad-leCl/australia) ## Mercer Super Available In - [Australia](https://apptail.io/app/mercer-super-mBIc/australia) - [United Kingdom](https://apptail.io/app/mercer-super-mBIc/united-kingdom) - [New Zealand](https://apptail.io/app/mercer-super-mBIc/new-zealand) - [Singapore](https://apptail.io/app/mercer-super-mBIc/singapore) - [India](https://apptail.io/app/mercer-super-mBIc/india) - [France](https://apptail.io/app/mercer-super-mBIc/france) - [Malaysia](https://apptail.io/app/mercer-super-mBIc/malaysia) - [Belarus](https://apptail.io/app/mercer-super-mBIc/belarus) - [Canada](https://apptail.io/app/mercer-super-mBIc/canada) - [Switzerland](https://apptail.io/app/mercer-super-mBIc/switzerland) - [Chile](https://apptail.io/app/mercer-super-mBIc/chile) - [China](https://apptail.io/app/mercer-super-mBIc/china) - [Czechia](https://apptail.io/app/mercer-super-mBIc/czechia) - [Germany](https://apptail.io/app/mercer-super-mBIc/germany) - [Denmark](https://apptail.io/app/mercer-super-mBIc/denmark) - [Algeria](https://apptail.io/app/mercer-super-mBIc/algeria) - [Egypt](https://apptail.io/app/mercer-super-mBIc/egypt) - [Spain](https://apptail.io/app/mercer-super-mBIc/spain) - [Finland](https://apptail.io/app/mercer-super-mBIc/finland) - [Greece](https://apptail.io/app/mercer-super-mBIc/greece) - [Hong Kong SAR China](https://apptail.io/app/mercer-super-mBIc/hong-kong) - [Hungary](https://apptail.io/app/mercer-super-mBIc/hungary) - [Indonesia](https://apptail.io/app/mercer-super-mBIc/indonesia) - [Ireland](https://apptail.io/app/mercer-super-mBIc/ireland) - [Israel](https://apptail.io/app/mercer-super-mBIc/israel) - [Iceland](https://apptail.io/app/mercer-super-mBIc/iceland) - [Japan](https://apptail.io/app/mercer-super-mBIc/japan) - [Kuwait](https://apptail.io/app/mercer-super-mBIc/kuwait) - [Kazakhstan](https://apptail.io/app/mercer-super-mBIc/kazakhstan) - [Lebanon](https://apptail.io/app/mercer-super-mBIc/lebanon) - [Latvia](https://apptail.io/app/mercer-super-mBIc/latvia) - [Madagascar](https://apptail.io/app/mercer-super-mBIc/madagascar) - [Mexico](https://apptail.io/app/mercer-super-mBIc/mexico) - [Netherlands](https://apptail.io/app/mercer-super-mBIc/netherlands) - [Norway](https://apptail.io/app/mercer-super-mBIc/norway) - [Peru](https://apptail.io/app/mercer-super-mBIc/peru) - [Philippines](https://apptail.io/app/mercer-super-mBIc/philippines) - [Pakistan](https://apptail.io/app/mercer-super-mBIc/pakistan) - [Poland](https://apptail.io/app/mercer-super-mBIc/poland) - [Portugal](https://apptail.io/app/mercer-super-mBIc/portugal) - [Romania](https://apptail.io/app/mercer-super-mBIc/romania) - [Russia](https://apptail.io/app/mercer-super-mBIc/russia) - [Saudi Arabia](https://apptail.io/app/mercer-super-mBIc/saudi-arabia) - [Sweden](https://apptail.io/app/mercer-super-mBIc/sweden) - [Slovakia](https://apptail.io/app/mercer-super-mBIc/slovakia) - [Thailand](https://apptail.io/app/mercer-super-mBIc/thailand) - [Tunisia](https://apptail.io/app/mercer-super-mBIc/tunisia) - [Türkiye](https://apptail.io/app/mercer-super-mBIc/turkey) - [Ukraine](https://apptail.io/app/mercer-super-mBIc/ukraine) - [United States](https://apptail.io/app/mercer-super-mBIc/united-states) - [Vietnam](https://apptail.io/app/mercer-super-mBIc/vietnam) - [United Arab Emirates](https://apptail.io/app/mercer-super-mBIc/united-arab-emirates) - [South Africa](https://apptail.io/app/mercer-super-mBIc/south-africa) - [Argentina](https://apptail.io/app/mercer-super-mBIc/argentina) - [Austria](https://apptail.io/app/mercer-super-mBIc/austria) - [Azerbaijan](https://apptail.io/app/mercer-super-mBIc/azerbaijan) - [Belgium](https://apptail.io/app/mercer-super-mBIc/belgium) - [Brunei](https://apptail.io/app/mercer-super-mBIc/brunei) - [Brazil](https://apptail.io/app/mercer-super-mBIc/brazil) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*