---
title: "Merchants Mobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Merchants Mobile gives Merchants Insurance Group’s policyholders access to important travel information while on the go, and allows them to document and report automobile claims on the spot in the eve"
---

# Merchants Mobile — United States
> Merchants Insurance Group

![Merchants Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/de/57/af/de57af68-44ea-d081-2cf9-cd2cc24b4056/AppIcon-0-0-1x_U007emarketing-0-0-0-10-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png)

**Developer:** [waveSpawn](https://apptail.io/developer/wavespawn-upob)
**Category:** Finance
**Rating:** 1.3/5 (73 ratings)
**Price:** Free
**Bundle ID:** Merchants
**Store:** Apple App Store
**Country:** United States
**Version:** 4.5 (released 2023-02-15)
**Original Release:** 2014-11-08
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id505726151)
**AppTail Page:** [https://apptail.io/app/merchants-mobile-SSBh/united-states](https://apptail.io/app/merchants-mobile-SSBh/united-states)

## Merchants Mobile Description
Merchants Mobile gives Merchants Insurance Group’s policyholders access to important travel information while on the go, and allows them to document and report automobile claims on the spot in the event of an accident.

Merchants Mobile lets you:
• Contact Merchants’ claims service
• Report an auto glass claim
• Connect to your auto policy information online to retrieve vehicle & driver information
• Document and report an auto accident claim in real-time
• Know what to do in the event of an accident
• Know how to get roadside assistance


In order to use all features of Merchants Mobile you must:
• Be a Merchants Insurance Group customer
• Be enrolled and registered on www.merchantsgroup.com

If you are have trouble downloading or using Merchants Mobile, please contact our toll-free support line at (800) 362-3343.

## Merchants Mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/89/90/64/89906498-22d1-7a4a-2c1b-00b409921689/pr_source.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/e0/a6/bc/e0a6bcf5-460d-bd1b-8ee2-956f56b59b26/pr_source.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/22/88/17/2288176b-3485-b8aa-a7e1-f87df5051f2e/pr_source.jpg/1242x2688.png)

## Merchants Mobile Rating Breakdown in United States
- 5 stars: 6 (8%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 1 (1%)
- 1 stars: 66 (90%)

## Merchants Mobile Reviews in United States

### *---- "Defunct"
This app does not work
-- DeeTeach123, 2026-05-28

### *---- "Worthless app"
Frustrating…nothing works on the app!
-- There must be a better way, 2026-04-07

### ***** "App does not work"
Download it it’s an iPhone 13 run an iOS 26. Go to the login screen and hit login gives you no confirmation that you logged in. And when you try to do anything like view a bill pay a bill download your card. It does nothing. The only thing that seems to work is bringing up the phone number, so if you want to file a claim which defeats the purpose if you want to use the app.
-- Dave3825us, 2026-04-01

### *---- "Nonfunctional"
The app is useless. Nothing works.
-- pampiff, 2026-02-17

### *---- "Absolutely Horrible"
This app does not work and has never worked for me. All you are able to do is open and close the app. Does not let you login. Typical just like their website. Wish I could put 0 stars.
-- Lariat 132, 2025-11-23

### *---- "please fix - you would think they would upkeep this app"
for being a big company you would think they would be concerned about their image and PR.

I must say that a lot of times the password doesn’t work even though if you go onto the website on the laptop, you can login with the same password.

Also, the app is buggy you can tell the last update that they did

Why would the issue such an act like this, without really working on it and continually trying to make it better that speaks a lot for the company.
-- Zbity, 2025-11-13

### *---- "Worse App Ever"
Any chance you can invest more than $85 in an App? This is a joke.. you know people depend on accessing their data if needed for a broken window or car accident. Please make the investment.
-- ApplegotwhatNintendon't, 2025-10-06

### *---- "Not been working"
Can’t log on or pay my bill
-- idghji, 2025-07-11

### *---- "Apple devices"
The website does not work on Apple devices.
That's a problem if a customer needs to show policy id to a police officer. I just spent 20 minutes with an IT tech and we could not get it to work on either my I phone or IPad.
I suggest Merchants works on fixing this.
-- stanpw, 2025-07-03

### *---- "Access"
App is frozen on the main page with the wrong insurance
-- Suzanne83…., 2025-07-02

[View all Merchants Mobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Merchants Mobile Discovered Keywords
- merchants
- merchants mobile

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## Merchants Mobile Available In
- [United States](https://apptail.io/app/merchants-mobile-SSBh/united-states)
- [China](https://apptail.io/app/merchants-mobile-SSBh/china)
- [United Kingdom](https://apptail.io/app/merchants-mobile-SSBh/united-kingdom)
- [Lebanon](https://apptail.io/app/merchants-mobile-SSBh/lebanon)
- [Mexico](https://apptail.io/app/merchants-mobile-SSBh/mexico)
- [Pakistan](https://apptail.io/app/merchants-mobile-SSBh/pakistan)
- [Canada](https://apptail.io/app/merchants-mobile-SSBh/canada)
- [South Africa](https://apptail.io/app/merchants-mobile-SSBh/south-africa)

---

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