--- title: "Mercury App - Reviews, Revenue and Downloads in New Zealand | Apple App Store" description: "The Mercury app makes it easy for you to manage your account and services. View and pay your bill, update your details and stay on top of your usage with our tracking features and tips. 
Plus, eligi" --- # Mercury App — New Zealand ![Mercury App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/0c/03/3b/0c033ba7-98f9-663f-81ac-8c20fdcf2b21/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png) **Developer:** [Mercury NZ](https://apptail.io/developer/mercury-nz-jrIc) (New Zealand) **Category:** Utilities **Rating:** 4.6/5 (4,751 ratings) **Price:** Free **Bundle ID:** nz.mercury.mercuryapp **Store:** Apple App Store **Country:** New Zealand **Version:** 2.5.0 (released 2026-04-27) **Original Release:** 2023-06-18 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/nz/app/app/id6444350335) **AppTail Page:** [https://apptail.io/app/mercury-app-oiOm/new-zealand](https://apptail.io/app/mercury-app-oiOm/new-zealand) ## Mercury App Description The Mercury app makes it easy for you to manage your account and services. View and pay your bill, update your details and stay on top of your usage with our tracking features and tips. 
Plus, eligible residential customers can sign up to enjoy our wonderful home of rewards. There’s different ways to earn and spend points, like step-challenges, where the Mercury app uses your device's Health App or the FitBit App data to track steps. Ready to get started? Simply login using your My Account details. ## Mercury App Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7d/9a/a3/7d9aa376-ce9e-a7b8-50d0-447e76500920/1.Dasboard.jpg/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/53/b8/39/53b83943-7fa9-a6df-2a05-6e50f764aaba/5.Usage.jpg/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/56/86/5a/56865a44-c7dc-affe-0d78-01c94b0471e0/2.Rewards.jpg/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/71/90/68/71906895-a1ee-cb12-a97f-38016636cde8/3.Earn.jpg/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/cc/2b/c4/cc2bc497-f53c-10de-7cc5-c8989b05ee2b/4.Redeem.jpg/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b7/db/69/b7db6964-3dba-aed7-442e-5e630393c0a1/6.Chat.jpg/1242x2688.png) ## Mercury App Rating Breakdown in New Zealand - 5 stars: 3,760 (79%) - 4 stars: 513 (11%) - 3 stars: 196 (4%) - 2 stars: 81 (2%) - 1 stars: 201 (4%) ## Mercury App Reviews in New Zealand ### ***** "Fab app" Love the simplicity of design and am addicted to earning points through their step challenges! -- PlaneJane3, 2025-01-01 ### *---- "Pointless Steps rewards" Every time I open the app I need to log back in. The Step Challenges can’t be tracked if someone is logged out, so I hardly ever get my steps counted. They become a frustrating wasted exercise/promo. -- TJ from NZ, 2024-12-31 ### ***** "Thank You Mercury Team!!" The app is very much user friendly! The layout and the info in the app is amazing & helpful. All of the information is laid out right in front of me. I love the challenges for fun but also we get points for them and get to use them for rewards!!!! Appreciate everything from you Mercury, best power company I have been with!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ -- AKL NZ Alfriston College, 2024-12-20 ### **--- "Log in" Can never log in annoying as -- 13TIMESDOG, 2024-12-13 ### *---- "Every update seems to make this app worse" First they came for the well designed user interface, then they came for the persistent login. Every time this app updates I have to login again, the interface has become less intuitive and frustrating to use, I would have almost preferred no updates at all to the slow dirge that’s reducing it’s utility -- Annonymous123431, 2024-11-15 ### ***** "What’s Happening??" App not recording anything….. -- Awwwbollyux, 2024-10-23 ### *---- "Points" This app is inconsistent and I regularly have to delete and reinstall as points and billing disappears It often won’t reinstall without significant difficulty. It’s very disappointing to walk the “steps” and not have them recorded. VERY disappointing -- mrs hompound!, 2024-10-23 ### *---- "Rewards don’t work" The rewards promotions such as the walking challenges don’t work and haven’t been done in a while -- Murilo-P, 2024-09-25 ### **--- "Some good and some rubbish" Some features are useful but… I can’t understand why power usage is always several days behind since it is clearly being collected on a daily basis. As far as earning rewards is concerned this is an exercise in frustration when attempting to participate in a step challenge. Despite having the Fitbit linked to the challenge no steps are recorded, or recording stops midway through. To “fix” things you need to stop the challenge and thereby lose any steps you have earned. -- Rats in the ranks, 2024-09-02 ### ***-- "Incredibly frustrating user experience" Why does the app keep logging me out? I’ve missed out on so many rewards because of this! Please can you keep me logged into the app. -- Unimpressed FJ, 2024-08-28 ### *---- "Not as good as other power apps" Let’s face it team.. all I care about is how much my power costs each day. I don’t care how many kilowatts I use because I am never going to try work out the dollar amount. With electric kiwi I could see how much power I used each day and how many dollars that costs. That is the info I want to see and pretty much the only info you don’t provide -- Jodi nz, 2024-08-23 ### *---- "Broken" App is so broken since last update, reported a while back, nothing fixed. Power useage running 3 to 4 days behind. Clearly reports every day, why the delay? -- Burgerless, 2024-08-23 ### *---- "Rewards app" Keeps disappearing especially when there is a challenge to earn points towards a free power day. This has happened so many times now I am about to dump the mercury app altogether! Has anyone else had this experience? Disappointed. “Dawn” -- Mend App, 2024-08-23 ### *---- "Keeps logging out" Every time I open the app (iPhone 11, latest iOS), the app requires me to log in. Once I log in it sometimes straight away logs me out. -- KiwiFruitLoops, 2024-08-22 ### **--- "Detailed usage data now buried" It used to be so easy to get your detailed usage data and in a nice format, but the latest version of the app buries it deep in bowels of the app and it is much harder to use and visualise. Another case of improving things for the worse. Please go back to how it was. -- MPSAV, 2024-08-22 ### *---- "Dumb staff, good price" A few years ago (until 2022) the app was much easier to use. The price plans are very competitive but the several staff that have “tried” to help have been useless! Asking me what I signed up for when I received emails confirming the plans I choose 🙄 -- Trial and error, let’s go, 2024-08-12 ### ***-- "Used to be great" App keeps on logging me out or it won’t show the rewards section so I have to log out and log back in for it to show. Never used to have this issue. Hope it gets fixed soon. -- ella baller, 2024-08-06 ### **--- "Just too many bugs" This app needs a lot of work. Lots of bugs in it, e.g. errors when trying to view energy usage, getting logged out a lot, and the rewards tab disappearing and reappearing. Please resolve these issues. -- 48352894763, 2024-08-05 ### *---- "Could they make it worse? Doubt it!" I am utterly perplexed why Mercury tries to route customers toward this app when everything in it can be done better on the web. They’re going out of the way to incentivise it, and call me to emphasise this only for me to explain to the poor caller the app is worse than useless. The overall design philosophy seems to be as unhelpful as possible. The data isn’t even reliable now that I have solar since it doesn’t show anything other than zero when I’m putting power back on the grid. I happen to principally use an overseas app store, and the fact that Mercury forces customers to spend an hour or so signing in and out to get this from the NZ app store means is one of the best correlates with a terrible user experience. Some might think this doesn’t matter, but how can a good company fail to imagine its customers from NZ travel a bit or came from overseas. (Hint: the census says over a quarter of NZers were born overseas.) I’ve never had a worse experience bringing this up with app support, either. The response was simply rude. The only upside of downloading the app is that it forcefully confirmed Mercury has gone so far off track (I was with TrustPower, which seemed ok) that I need to get my utilities from a different company. -- SciwonkT, 2024-07-29 ### *---- "Update of app" Won’t update. Just keeps saying update, even though it’s been done, so can’t even open the app now 🙈 -- Lee Os_NZ, 2024-07-12 [View all Mercury App reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Mercury App Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | New Zealand | Utilities | #11 | | Top Free | New Zealand | Overall | #147 | ## Mercury App Discovered Keywords - mercury - mercury app - mercury energy - mercury marine - the mercury ## Apps Similar to Mercury App - [Kiwi Central](https://apptail.io/app/kiwi-central-pMo/new-zealand) - [Flick Electric Co.](https://apptail.io/app/flick-electric-co-QOkb/new-zealand) - [Parkable](https://apptail.io/app/parkable-ROkb/new-zealand) - [SignOnSite](https://apptail.io/app/signonsite-WZkb/new-zealand) - [KiwiPark](https://apptail.io/app/kiwipark-YZkb/new-zealand) - [AT Park](https://apptail.io/app/at-park-lalb/new-zealand) - [Parki](https://apptail.io/app/parki-malb/new-zealand) - [Meridian Energy](https://apptail.io/app/meridian-energy-IJzc/new-zealand) - [Powershop NZ](https://apptail.io/app/powershop-nz-Kwek/new-zealand) - [OpenLoop](https://apptail.io/app/openloop-sbmk/new-zealand) ## Mercury App Available In - [New Zealand](https://apptail.io/app/mercury-app-oiOm/new-zealand) - [Australia](https://apptail.io/app/mercury-app-oiOm/australia) - [Canada](https://apptail.io/app/mercury-app-oiOm/canada) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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