Meritain Health CDHP FSA
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Description

Please note this app is not for medical, dental, or vision insurance or Health Savings Accounts (HSA). This app is only for Flex/CDHP products including Health care and Dependent care Flexible Spending Accounts, Health Reimbursement Arrangements, and Mass Transit accounts. If you need assistance when logging in, please call 800-566-9305 and a member of our Customer Service team will be able to assist you. Representatives are available Monday-Friday 8am-6:30pm EST.

Save time by easily and securely accessing your Flex/CDHP benefit accounts. The mobile app features real-time access and intuitive navigation with summarized financial information and charts.

Powerful features of the app:

- Check available balances
- File a claim
- Take or upload a picture of documentation and submit for a new or existing claim
- Scan product barcodes to determine their eligibility
- Setup various text alert notifications
- Setup Touch ID login
- View claims requiring receipts
- Click to call or email customer service
- No sensitive information is ever stored on your mobile device
- Add a bank account (if applicable)
- Update your banking (if applicable)

To login to the mobile app, follow the steps noted below. Please note that your ID is your SSN. If you have difficulty when logging in, please call 800-566-9305 and a member of our Customer Service team will be able to assist you. You can also access your account via the Meritain Health portal at https://account.meritain.com.

1. Open the app, scroll to the bottom of the page and select New User? Set Up Your Account.
2. You will be redirected to the User Identification page to begin step one of four.
3. Follow steps one through four to complete the set-up.
4. Once you have completed the set-up, you will be logged out. You will then be required to log back in using your new username and password.
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User Rating

1.03 out of 5

102 ratings in United States

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101

Ratings History

Reviews

Doesn’t recognize password

LoPS1! on

Terrible App

This App isn’t an app

DgnzngGshCnstksjsgnstk on

I can’t even log in into my account.

Unable to Login

Joshuatrees1972 on

As other reviewers have stated, and I will reiterate, unable to login. Able to login in browser but app will not accept username/password.

Atrocious App

KarmaWD on

Don’t download the app and waste your time or mental energy. App is nearly impossible to use. Logging in requires resetting a password regularly even when the password works correctly on the website.

Clunky Reimbursement Experience

AukusCorp on

This FSA provider is very slow to review requests and claims for reimbursement, and does not obligate FSA approved items for reimbursement. Customer service was unprofessional and ultimately unhelpful as well. I would give the app 3 stars for user interface, the CSS is decent, but since it doesn’t perform its intended function, there is no reason to add undue praise for the product or provider.

Can’t Log in

EJCTate on

Applications keeps not saying that my login and password are incorrect despite typing in the correct password and uninstalling and reinstalling the app.

Can’t log in

misskeyblademaster on

Can log in on safari on iPhone and on my windows PC but when I try to log in from the app it always says my password is wrong.

Login won’t work

Sry234 on

The website works but the same user information doesn’t work in the app. Why published an app if that doesn’t work? How to report spam to apple?

Why is this even offered?

Jeepchic235 on

Doesn’t work, doesn’t recognize any login info. Absolutely ridiculous and a waste of time. Wish my employer would get rid of this company!

TERRIBLE APP

Goddess07 on

I would give zero stars if I could. It doesn’t recognize my login information. I have logged on via the website with no problem but this app is useless.

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App Info

Publisher
Meritain Health, Inc.
Languages
English
Recent version
17.0.0 (4 months ago )
Released on
Jul 30, 2020 (4 years ago )
Also available in
United States, Canada, Mexico
Last updated
1 day ago