Doesn’t recognize password
Terrible App
1.03 out of 5
102 ratings in United States
Terrible App
I can’t even log in into my account.
As other reviewers have stated, and I will reiterate, unable to login. Able to login in browser but app will not accept username/password.
Don’t download the app and waste your time or mental energy. App is nearly impossible to use. Logging in requires resetting a password regularly even when the password works correctly on the website.
This FSA provider is very slow to review requests and claims for reimbursement, and does not obligate FSA approved items for reimbursement. Customer service was unprofessional and ultimately unhelpful as well. I would give the app 3 stars for user interface, the CSS is decent, but since it doesn’t perform its intended function, there is no reason to add undue praise for the product or provider.
Applications keeps not saying that my login and password are incorrect despite typing in the correct password and uninstalling and reinstalling the app.
Can log in on safari on iPhone and on my windows PC but when I try to log in from the app it always says my password is wrong.
The website works but the same user information doesn’t work in the app. Why published an app if that doesn’t work? How to report spam to apple?
Doesn’t work, doesn’t recognize any login info. Absolutely ridiculous and a waste of time. Wish my employer would get rid of this company!
I would give zero stars if I could. It doesn’t recognize my login information. I have logged on via the website with no problem but this app is useless.
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