---
title: "Merseyrail - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Welcome to the all-new Merseyrail app, your ultimate travel companion designed to transform your daily commute into a seamless and enjoyable experience.  Key Features:  Personalised Journey Times: Ope"
---

# Merseyrail — United Kingdom

![Merseyrail App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/22/7d/bb/227dbb2d-3872-5deb-26b1-d28dfe815b41/appicon-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png)

**Developer:** [Merseyrail Electrics 2002](https://apptail.io/developer/merseyrail-electrics-2002-wZwb)
**Category:** Navigation
**Rating:** 4.6/5 (1,367 ratings)
**Price:** Free
**Bundle ID:** com.glow-internet.merseyrail
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.5.1 (released 2026-04-01)
**Original Release:** 2014-07-13

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id893263919)
**AppTail Page:** [https://apptail.io/app/merseyrail-akf/united-kingdom](https://apptail.io/app/merseyrail-akf/united-kingdom)

## Merseyrail Description
Welcome to the all-new Merseyrail app, your ultimate travel companion designed to transform your daily commute into a seamless and enjoyable experience.

Key Features:

Personalised Journey Times: Open the app, and there you have it – instant and personalised journey times. Say goodbye to endless scrolling and planning; our app does the work for you, so you can focus on what matters.

Real-Time Status Updates: Stay informed on any incidents that might impact your journey. Our real-time status map provides up-to-the-minute information, ensuring you're always in the know.

Apple Watch Companion: Have an Apple Watch? We've got you covered! Stay connected with your travel plans, receive updates, and access essential information without needing your phone on hand.

Custom Alerts, Your Way: Tailor your app experience to your preferences. Set custom alerts for your regular routes and travel times, so you get the information you care about most.

Get on Board Today! Join thousands of satisfied users who have already upgraded their commuting experience. Download the Merseyrail app now and take control of your journey like never before. Say hello to a smoother, smarter, and happier commute with Merseyrail!

## Merseyrail Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/57/95/4b/57954ba9-2d2a-104e-a306-73e1e4a533f4/mzl.dsavgpog.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/82/fd/18/82fd1806-ffba-bec3-db48-c0b9d5678a58/mzl.kwnrtkks.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/87/78/3a/87783a96-c974-5aac-00ae-882f9422321d/mzl.ivskgumn.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/c1/bd/f1/c1bdf14d-5c03-5906-9a74-c8836e2061d3/mzl.boggkwgd.png/640x960.png)

## Merseyrail Rating Breakdown in United Kingdom
- 5 stars: 1,073 (78%)
- 4 stars: 176 (13%)
- 3 stars: 38 (3%)
- 2 stars: 17 (1%)
- 1 stars: 63 (5%)

## Merseyrail Reviews in United Kingdom

### ***** "Review"
Well worth downloading, considering Merseyrail struggles when there is bad weather. Using the Trainline app is just as rubbish. Merseyrail app is accurate at least. Still struggle to see why there are so many delays on ormskirk line compared to central during Monday-Friday between 7:30 till 9:30.
-- Jamie Orrell Park, 2025-01-08

### ****- "Kejf"
Mostly good but sometimes a bit down the toilet
-- Oliver. I, 2025-01-07

### ***** "Good App"
The App is good. It is a shame the train service doesn’t match it. I am fed up of being told that there is a fault and that the service is being terminated or that due to timetable difficulties the train will not stop at all the stations.
-- Ogriman, 2025-01-06

### **--- "Cancellations"
For the most part,I find the app quite useful.However at times of train cancellations you're still showing trains as still running.Also the lack of information,when trains are cancelled is abysmal.
-- Tartssir, 2025-01-03

### ***** "The best"
Unfortunately the trains are awry this evening due to electrical problems.. I was caught up in cancellations and delays… however, the Merseyrail Team were outstanding as always… friendly, helpful and efficient… every single one of them… 
Well done Merseyrail team.. thank you for looking after us… 
modern technology let us all down today!! Hope sorted soonest x
-- MsEarnshaw, 2024-12-28

### *---- "Not accurate"
I used the app to find the next train - basic! It showed me the later train but not the next one.
Ps. Had a response from the company but no acknowledgment that they actually have a problem and lots of others think that the app is worse
-- Tim7273384, 2024-08-08

### *---- "Can see times and prices, can’t buy a ticket"
New to the area. I chose the journey I wanted. There was a list of prices. None of them were selectable or buyable.

Tried to buy a ticket in another app. Needs to be picked up at the station.

What kind of rail company in the 21st century doesn’t have e-tickets?
-- Raverbasher, 2024-07-21

### *---- "Merseyrail"
What has happened to this app it has gone terrible won’t be using it anymore
-- Jackdiane, 2024-05-22

### *---- "Delays Notification to late"
The recent intro of electric trains, and poor maintenance resulted in  3 times in 7 days my wife had train delayed for “Points” failures, as she workin in the city and we live on the Wirral if she’s delayed it’s a nightmare to get home 3 hours yesterday alone, why do I blame the app? because the 16.53 train was delayed and my wife was told at 17.40 nearly an hour after the event, she’d walked down from work to the platform to get notified on the platform then the app leaves it over 40 mins to tell her? Whats the point!! Every delay on trains we have had so far this year and it’s been many, the App is way too far behind the event to make other arrangements, it’s a glorified timetable!!
-- Pedro4794, 2024-02-13

### *---- "Poor used experience"
Issues:
1) Search for trains tomorrow after 22:00 - get timings for 07:58!!!

2) why have "later" and "earlier" buttons been removed from search results?
-- Noided, 2024-02-10

### *---- "Poor upgrade"
A really useful app is now useless for me. I can’t get the train times for same day of travel. It keeps telling me “oops your travel time has passed”?! I definitely have the correct date and future times entered…
-- Pollarded, 2024-01-10

### *---- "Pointless app. Just use the website."
Allows you to set all these stations as home and work etc but dont seem to be offered them anywhere in the app.
-- spanglybanner, 2023-12-20

### *---- "Horrendous downgrade"
Why oh why was this ever changed? I’m at a complete loss as to how to use this now. I don’t travel from my nearest station and apparently I can override my Nearest Station to the one I choose but god knows how. I’ve been going round in circles for weeks. Absolute nightmare of an app. Bring back the previous version. Please!!!!
-- Serena Hatstand, 2023-12-06

### *---- "Poor upgrade, app ruined"
I have used this app almost everyday for years. Unfortunately almost all the best features have been removed including live departures and live tracking of train journey. If has now become a very irritating app on which to find information that is needed. I can not understand why this excellent app has been ruined.
-- Exo555, 2023-11-08

### *---- "Update"
Terrible app now updated can’t see times
-- maybe safe, 2023-10-28

### *---- "huge step back"
i used to be a big user of this app too track trains to and from work each day however since the new version of the app has been updated i am struggling majorly to come to conclusion with the purpose of the changes to which have been made. for example, instead of opening the app and selecting a station like the app used to do instead you have to figure out how to access the time table in a more complicated way. do not recommend the new version, google maps is more accurate!
-- charlie ella, 2023-10-27

### *---- "Huge backward step"
I used to be a great fan and advocate for this app. No more. The most useful features e.g. live departures, live map of train positions seem to have been eliminated (at least I can’t find them) and the home screen even when programmed for regular stations is not to where I want to open the app. Nor can I see how to clear recent searches etc . UI design triumphs over functionality !

Useful feedback received from developer - the features are there but not obvious and need multiple clicks to achieve what was previously much more intuitive.  A better help system would be worthwhile. My general comment stands.
-- rwh0510, 2023-10-23

### ***-- "Nice refresh but loses old features"
I’ve been using the new version for my weekday commutes, but there’s been a few times I’ve missed having the live departures feature from the old app, which is the screen I always left the old app on. Pre-setting regular journeys is fine but what about non-regular journeys? Sometimes plans change or a friend asks when their next train is and that’s what the live departures screen was perfect for. I never found selecting a station from a list an issue (especially when it showed nearest and recents at the top of the list?)
Also the old xylophone notification tone now appears to be the default text tone? So there’s no differentiation between a message and a warning that there’s a problem with my commute. I can see how that can cause issues.
-- Robarmo, 2023-10-19

### *---- "Very poor implementation"
This app used to work fine.  Then they updated it.  Now it is confusing, information on trains is not readily available without significant manipulation and adding ‘favourite journeys’ and at least on the iPhone 1/3 of the screen is occupied by a useless banner saying how good the new trains will be.  At least it no longer forces an iPad into landscape mode I suppose.  

Customer support does not even acknowledge that you’ve contacted them. 

Very poor indeed.  I’d give it no stars if I could.
-- Cdpuff, 2023-10-18

### *---- "Recent update has ruined this app"
The My Journeys feature is a very poor substitute for being able to manually select the station for which you want to see departures, and the nearest station is not necessarily the best e.g. suggesting James St when I needed to check Northern line departures from Liverpool Central is not helpful.
-- Feduptryingtopickanickname!, 2023-10-17

[View all Merseyrail reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Merseyrail Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Navigation | #132 |

## Merseyrail Discovered Keywords
- merseyrail
- merseytravel
- liverpool bus
- mersey
- liverpool one
- northern trains

## Apps Similar to Merseyrail
- [TransPennine Express](https://apptail.io/app/transpennine-express-WCb/united-kingdom)
- [KingKabs](https://apptail.io/app/kingkabs-yZd/united-kingdom)
- [Alpha Taxis Liverpool.](https://apptail.io/app/alpha-taxis-liverpool-cbm/united-kingdom)
- [Argyle Satellite](https://apptail.io/app/argyle-satellite-Hom/united-kingdom)
- [RIDE TAXIS](https://apptail.io/app/ride-taxis-KKm/united-kingdom)
- [Arriva UK Bus](https://apptail.io/app/arriva-uk-bus-vku/united-kingdom)
- [Britannia Taxis](https://apptail.io/app/britannia-taxis-bNv/united-kingdom)
- [ComCab Liverpool](https://apptail.io/app/comcab-liverpool-Sew/united-kingdom)
- [One Call Taxis](https://apptail.io/app/one-call-taxis-juMc/united-kingdom)
- [Delta Taxis Merseyside](https://apptail.io/app/delta-taxis-merseyside-Dizl/united-kingdom)

## Merseyrail Available In
- [United Kingdom](https://apptail.io/app/merseyrail-akf/united-kingdom)
- [United States](https://apptail.io/app/merseyrail-akf/united-states)
- [Australia](https://apptail.io/app/merseyrail-akf/australia)
- [Ireland](https://apptail.io/app/merseyrail-akf/ireland)
- [Switzerland](https://apptail.io/app/merseyrail-akf/switzerland)
- [Brazil](https://apptail.io/app/merseyrail-akf/brazil)
- [South Korea](https://apptail.io/app/merseyrail-akf/south-korea)
- [Vietnam](https://apptail.io/app/merseyrail-akf/vietnam)
- [United Arab Emirates](https://apptail.io/app/merseyrail-akf/united-arab-emirates)
- [Canada](https://apptail.io/app/merseyrail-akf/canada)
- [Sri Lanka](https://apptail.io/app/merseyrail-akf/sri-lanka)
- [Hong Kong SAR China](https://apptail.io/app/merseyrail-akf/hong-kong)
- [Norway](https://apptail.io/app/merseyrail-akf/norway)
- [China](https://apptail.io/app/merseyrail-akf/china)
- [Finland](https://apptail.io/app/merseyrail-akf/finland)
- [France](https://apptail.io/app/merseyrail-akf/france)
- [Greece](https://apptail.io/app/merseyrail-akf/greece)
- [Hungary](https://apptail.io/app/merseyrail-akf/hungary)
- [Indonesia](https://apptail.io/app/merseyrail-akf/indonesia)
- [India](https://apptail.io/app/merseyrail-akf/india)
- [Japan](https://apptail.io/app/merseyrail-akf/japan)
- [Kuwait](https://apptail.io/app/merseyrail-akf/kuwait)
- [Lebanon](https://apptail.io/app/merseyrail-akf/lebanon)
- [Lithuania](https://apptail.io/app/merseyrail-akf/lithuania)
- [Malta](https://apptail.io/app/merseyrail-akf/malta)
- [Mexico](https://apptail.io/app/merseyrail-akf/mexico)
- [Malaysia](https://apptail.io/app/merseyrail-akf/malaysia)
- [New Zealand](https://apptail.io/app/merseyrail-akf/new-zealand)
- [Peru](https://apptail.io/app/merseyrail-akf/peru)
- [Pakistan](https://apptail.io/app/merseyrail-akf/pakistan)
- [Poland](https://apptail.io/app/merseyrail-akf/poland)
- [Portugal](https://apptail.io/app/merseyrail-akf/portugal)
- [Romania](https://apptail.io/app/merseyrail-akf/romania)
- [Russia](https://apptail.io/app/merseyrail-akf/russia)
- [Saudi Arabia](https://apptail.io/app/merseyrail-akf/saudi-arabia)
- [Sweden](https://apptail.io/app/merseyrail-akf/sweden)
- [Singapore](https://apptail.io/app/merseyrail-akf/singapore)
- [Thailand](https://apptail.io/app/merseyrail-akf/thailand)
- [Türkiye](https://apptail.io/app/merseyrail-akf/turkey)
- [Taiwan](https://apptail.io/app/merseyrail-akf/taiwan)
- [Ukraine](https://apptail.io/app/merseyrail-akf/ukraine)
- [South Africa](https://apptail.io/app/merseyrail-akf/south-africa)
- [Argentina](https://apptail.io/app/merseyrail-akf/argentina)
- [Azerbaijan](https://apptail.io/app/merseyrail-akf/azerbaijan)
- [Belarus](https://apptail.io/app/merseyrail-akf/belarus)
- [Chile](https://apptail.io/app/merseyrail-akf/chile)
- [Colombia](https://apptail.io/app/merseyrail-akf/colombia)
- [Czechia](https://apptail.io/app/merseyrail-akf/czechia)
- [Germany](https://apptail.io/app/merseyrail-akf/germany)
- [Denmark](https://apptail.io/app/merseyrail-akf/denmark)
- [Dominican Republic](https://apptail.io/app/merseyrail-akf/dominican-republic)
- [Algeria](https://apptail.io/app/merseyrail-akf/algeria)
- [Ecuador](https://apptail.io/app/merseyrail-akf/ecuador)
- [Egypt](https://apptail.io/app/merseyrail-akf/egypt)
- [Spain](https://apptail.io/app/merseyrail-akf/spain)

---

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