Allows you to set all these stations as home and work etc but dont seem to be offered them anywhere in the app.

Why oh why was this ever changed? I’m at a complete loss as to how to use this now. I don’t travel from my nearest station and apparently I can override my Nearest Station to the one I choose but god knows how. I’ve been going round in circles for weeks. Absolute nightmare of an app. Bring back the previous version. Please!!!!

I have used this app almost everyday for years. Unfortunately almost all the best features have been removed including live departures and live tracking of train journey. If has now become a very irritating app on which to find information that is needed. I can not understand why this excellent app has been ruined.

Terrible app now updated can’t see times

i used to be a big user of this app too track trains to and from work each day however since the new version of the app has been updated i am struggling majorly to come to conclusion with the purpose of the changes to which have been made. for example, instead of opening the app and selecting a station like the app used to do instead you have to figure out how to access the time table in a more complicated way. do not recommend the new version, google maps is more accurate!

I used to be a great fan and advocate for this app. No more. The most useful features e.g. live departures, live map of train positions seem to have been eliminated (at least I can’t find them) and the home screen even when programmed for regular stations is not to where I want to open the app. Nor can I see how to clear recent searches etc . UI design triumphs over functionality ! Useful feedback received from developer - the features are there but not obvious and need multiple clicks to achieve what was previously much more intuitive. A better help system would be worthwhile. My general comment stands.

This new app is a pointless unhelpful waste of time. The map isn’t even the famous Merseyrail map but a messy google map. I’m guessing this app was designed as part of a school project it’s that bad!! Shame because the train service is pretty good. Honestly don’t bother.

I’ve been using the new version for my weekday commutes, but there’s been a few times I’ve missed having the live departures feature from the old app, which is the screen I always left the old app on. Pre-setting regular journeys is fine but what about non-regular journeys? Sometimes plans change or a friend asks when their next train is and that’s what the live departures screen was perfect for. I never found selecting a station from a list an issue (especially when it showed nearest and recents at the top of the list?) Also the old xylophone notification tone now appears to be the default text tone? So there’s no differentiation between a message and a warning that there’s a problem with my commute. I can see how that can cause issues.

This app used to work fine. Then they updated it. Now it is confusing, information on trains is not readily available without significant manipulation and adding ‘favourite journeys’ and at least on the iPhone 1/3 of the screen is occupied by a useless banner saying how good the new trains will be. At least it no longer forces an iPad into landscape mode I suppose. Customer support does not even acknowledge that you’ve contacted them. Very poor indeed. I’d give it no stars if I could.

The My Journeys feature is a very poor substitute for being able to manually select the station for which you want to see departures, and the nearest station is not necessarily the best e.g. suggesting James St when I needed to check Northern line departures from Liverpool Central is not helpful.