--- title: "Metro Flex - Reviews, Revenue and Downloads in United States | Apple App Store" description: "King County Metro Flex is an on-demand neighborhood transit service. Use your phone to ride anywhere in your service area for the same cost as a bus trip. HOW IT WORKS: - Download the app and crea" --- # Metro Flex — United States > On-demand rides in King County ![Metro Flex App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/35/a5/50/35a550be-5536-6b2c-0563-b12f84c7fdbd/PlatformAppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png) **Developer:** [Via Transportation](https://apptail.io/developer/via-transportation-sdd) (United States) **Category:** Travel **Rating:** 4.6/5 (998 ratings) **Price:** Free **Bundle ID:** com.ridewithvia.MetroFlexSeattleRider **Store:** Apple App Store **Country:** United States **Version:** 4.26.10 (released 2026-03-01) **Original Release:** 2023-02-27 **Languages:** English, Amharic, Arabic, Finnish, Korean, Panjabi, Russian, Chinese, Somali, Spanish, Ukrainian, Vietnamese **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6444106298) **AppTail Page:** [https://apptail.io/app/metro-flex-JUOk/united-states](https://apptail.io/app/metro-flex-JUOk/united-states) ## Metro Flex Description King County Metro Flex is an on-demand neighborhood transit service. Use your phone to ride anywhere in your service area for the same cost as a bus trip. HOW IT WORKS: - Download the app and create an account. - Book an on-demand ride on your phone. - Meet your driver on a nearby corner. CONVENIENT Use your phone to tell Metro Flex where you are and where you want to go. You’ll receive a nearby pick-up location for a Metro Flex vehicle only a short walk away. FAST It just takes a minute to book your ride! The app will send you an approximate arrival time for your Metro Flex vehicle. AFFORDABLE Metro Flex costs the same as a Metro bus trip. And with your ORCA card, you can transfer for free to or from a bus or Sound Transit Link light rail. You can also pay with a Transit GO Ticket or credit/debit card. Youth up to age 18 ride free. Questions? Reach out at support-sea@ridewithvia.com Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude. ## Metro Flex Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/0f/a6/be/0fa6be30-f775-0edb-8f1c-29aa82d36018/6796d0ea-f487-4d67-bf25-cd820609d87a_1._Onboarding_-_iphone_11.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/78/19/a9/7819a9a0-1038-9a5d-6e8a-61d18ed7ebb8/b89ceb37-d7be-444f-aec6-23e145213872_2._Polygon_-_iphone_11.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/ba/df/1b/badf1b9d-e8db-f16b-1379-4aa6563aa008/7856ef44-834d-4ded-b271-be63b30e8481_3._Proposal_-_iphone_11.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/37/91/0a/37910a7e-0f2c-5507-7e41-8bd161d231a0/e2d2ce7f-a063-47a9-8675-70fec571df3f_4._In_ride_-_iphone_11.png/1242x2688.png) ## Metro Flex Rating Breakdown in United States - 5 stars: 850 (85%) - 4 stars: 47 (5%) - 3 stars: 25 (3%) - 2 stars: 14 (1%) - 1 stars: 62 (6%) ## Metro Flex Reviews in United States ### *---- "Waits are too long" Unreliable app for when I have somewhere to me👎🏾 -- brobrobrosjspf, 2024-12-13 ### ***-- "great app, but hire more drivers." the waittimes are absolutely ABYSMAL‼️‼️‼️ especially during busy hours like right after school. i had to wait a whole hour at one point and THEN SOME bc of there being only one driver juggling multiple kids at a time -- RenMagi, 2024-12-13 ### ***** "To Be Honest" I only had 1 bad encounter with a male driver in the west seattle area, other than that drivers are very kind. The app should work on their ETA and Driver schedules though, Thank You for Service -- Rhu Anderson, 2024-11-15 ### ***-- "ISSUES WITH THE WAIT TIME ON THE APP" I just want to say that this service has been beneficial to me in terms of saving money at the trade off of potentially waiting 30min to an hour just so I can get a about a 7-10 minute drive to work or home. However whenever I see that a driver is 5 minutes away I immediately assume that it’s going to take 5 minutes for them to get to my pick up location but instead it turns into another 30min wait despite them being so close. I spoke with one of the drivers recently and apparently this has been an ongoing issue. The app doesn’t take into account that the driver may have an emergency whether it’s being stuck in traffic or needing to use the bathroom. I think drivers should have the option of updating the wait time if something unexpected is happening and save the headache of customers expecting their ride to arrive at the pickup location in a few minutes. Before I end this review, another pet peeve I have is being told to take the bus and I wish it showed me where the bus is on the map and where it’s coming from! I really REALLY want this Service to work and has so much potential. -- Stevecphang, 2024-11-14 ### **--- "It’s ok" So when it does work it’s great gets me to where I’m going faster but lately at anytime I use it doesn’t matter if it’s early in the morning or 3 in the after noon I’m always told to take the bus and if I was trying to take a bus I wouldn’t be using this stupid app and then the times I do get a ride I’m waiting 40min to an hour and I even get drivers who are supposedly on break. Why am I getting drivers who are on break makes no sense this app is garbage sometimes just sometimes -- Enjoilife23, 2024-11-06 ### ***** "Viaje muy feliz" Mi primera vez en MetroFlex y mi experiencia fue genial. Cómodo, trayecto directo y puntual. Lo recomiendo al 100%. Muchas gracias MetroFlex por tener contento a un usuario mas. -- Sandy. La patrona., 2024-11-01 ### *---- "Worst app ever" Horrible app with terrible employees -- metroflexisfuckedup, 2024-10-29 ### **--- "App Interface" I am not able to see all the information on the app, including how soon my driver arrives and his contact info. The screen zooms in and blocks half the text. -- Kenmore Rider, 2024-10-22 ### ***-- "Refused service during working hours" It’s 2pm on a Sunday and I just tried to request a ride within Issaquah boundaries. Had a pop up saying I was requesting outside if working hours. Why have that message show up when its in the middle of the day on a weekend when your error massage says weekends 7am-7pm is within working hours -- NA-anonymous, 2024-10-13 ### ****- "Great ride!" Today my friend called for us, and the ride with in 10 minutes! Was amazingly easy and nice. I’ll have to check with her on the number she called because last week I called repeatedly and it said riders or busy. I’m thinking I might have the wrong number.😒 -- Sisbird, 2024-07-18 ### ***** "Thank You METRO FLEX" I am So Honored And Grateful I Was One That Got Chosen For The Program. With My Back, Hip, Knee Disability And Not Able To Walk I Am Blessed To Have The Service Again Thank You. -- Katherine_Stelly, 2024-07-15 ### ***** "Driver so friendly" Celestino was warm and welcoming. He has a connection to our neighborhood that goes back 55 years and helped me make my connection to light rail. -- salypico1234, 2024-06-20 ### **--- "2 Stars" They should really hire more drivers because I’m sick of waiting 30+ minutes almost everytime I book one. And everytime I call the driver, they don’t pick up. -- Crying Person 101, 2024-04-25 ### **--- "Great when it works but not reliable" I use this to get to work from a bus stop, and while it's great when it does work properly, multiple times I've been screwed over from the unpredictable app. It once added another stop when the driver was already close to me, forcing them to u-turn. You'd think the app was first-come-first-serve through a queue, but apparently not. And the random shuffling of drivers seems to not make sense. The drivers are great and are just doing their jobs. The app is the #1 cause of unreliability. So even if you pick up a ride half an hour or more before you want to leave, your driver is constantly working (I don't even know if they receive breaks), you're at the mercy of a completely unpredictable app -- KCUser123, 2024-03-24 ### ***** "Commendation" Thank you so very much for taking me and my wife home safely through your partner driver lanh, she’s very kind, polite, courteous and customer friendly, God bless her heart and more power to you! -- pidaloo, 2024-01-16 ### ***-- "Service good; app shows promise; 'Favorite' destinations not usable" Update 2024-01-03: the app sends notifications to my device at 11:10 _PM_ (local time) multiple days a week, for 'user engagement'* purposes! _________________________________ * Examples: "Tap here to give it a try", "Your first ride is FREE!", etc. ________________________________ ________________________________ _ - - - -- Jim Grisham, 2024-01-04 ### ***** "LThom" Excellent much needed service! Thank you -- lthom7, 2023-12-23 ### *---- "Incredibly unreliable" drivers are typically 10-20 minutes late or sometimes never show -- eamonfr, 2023-09-28 ### *---- "Needs major improvement" App is slow to load takes several minutes to display drivers then in the minute I’m processing available rides they disappear. Drivers take longer than estimated time. I wouldn’t be using Metroflex if there’s an easy Metro Bus I can hop on so stop showing me normal bus routes. Drivers will go from 2 minutes away to 30 minutes away over the course of 3 minutes making it hard to get a ride. I wish there was a schedule option. Sometimes I’m booking rides 45 minutes in advanced at the end of my work shift just to get a ride. There needs to be more vehicles available. -- BeautifullyLoved, 2023-09-22 ### ***** "Affordable, accessible neighborhood transportation" Easy to use app. Respectful, safe, and on time drivers. -- imfreed, 2023-08-16 [View all Metro Flex reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Metro Flex Discovered Keywords - metro flex ## Apps Similar to Metro Flex - [GIG Car Share](https://apptail.io/app/gig-car-share-vHl/united-states) - [Pantograph](https://apptail.io/app/pantograph-Dbs/united-states) - [Ride Pingo](https://apptail.io/app/ride-pingo-qWw/united-states) - [Transit GO Ticket](https://apptail.io/app/transit-go-ticket-ZvH/united-states) - [myORCA](https://apptail.io/app/myorca-bwH/united-states) - [flySEA](https://apptail.io/app/flysea-kdJ/united-states) - [TREAD Map](https://apptail.io/app/tread-map-PSmc/united-states) - [OneBusAway](https://apptail.io/app/onebusaway-jyzc/united-states) - [Seattle METRO Bus Tracker](https://apptail.io/app/seattle-metro-bus-tracker-sVAk/united-states) - [Seattle Yellow Cab.](https://apptail.io/app/seattle-yellow-cab-vDwn/united-states) ## Metro Flex Available In - [United States](https://apptail.io/app/metro-flex-JUOk/united-states) - [India](https://apptail.io/app/metro-flex-JUOk/india) - [Vietnam](https://apptail.io/app/metro-flex-JUOk/vietnam) - [China](https://apptail.io/app/metro-flex-JUOk/china) - [Canada](https://apptail.io/app/metro-flex-JUOk/canada) - [Japan](https://apptail.io/app/metro-flex-JUOk/japan) - [Mexico](https://apptail.io/app/metro-flex-JUOk/mexico) - [Italy](https://apptail.io/app/metro-flex-JUOk/italy) - [Senegal](https://apptail.io/app/metro-flex-JUOk/senegal) - [Switzerland](https://apptail.io/app/metro-flex-JUOk/switzerland) - [Chile](https://apptail.io/app/metro-flex-JUOk/chile) - [Colombia](https://apptail.io/app/metro-flex-JUOk/colombia) - [Czechia](https://apptail.io/app/metro-flex-JUOk/czechia) - [Germany](https://apptail.io/app/metro-flex-JUOk/germany) - [Denmark](https://apptail.io/app/metro-flex-JUOk/denmark) - [Dominican Republic](https://apptail.io/app/metro-flex-JUOk/dominican-republic) - [Algeria](https://apptail.io/app/metro-flex-JUOk/algeria) - [Ecuador](https://apptail.io/app/metro-flex-JUOk/ecuador) - [Egypt](https://apptail.io/app/metro-flex-JUOk/egypt) - [Spain](https://apptail.io/app/metro-flex-JUOk/spain) - [Finland](https://apptail.io/app/metro-flex-JUOk/finland) - [France](https://apptail.io/app/metro-flex-JUOk/france) - [United Kingdom](https://apptail.io/app/metro-flex-JUOk/united-kingdom) - [Greece](https://apptail.io/app/metro-flex-JUOk/greece) - [Hong Kong SAR China](https://apptail.io/app/metro-flex-JUOk/hong-kong) - [Hungary](https://apptail.io/app/metro-flex-JUOk/hungary) - [Indonesia](https://apptail.io/app/metro-flex-JUOk/indonesia) - [Ireland](https://apptail.io/app/metro-flex-JUOk/ireland) - [Israel](https://apptail.io/app/metro-flex-JUOk/israel) - [South Korea](https://apptail.io/app/metro-flex-JUOk/south-korea) - [Kuwait](https://apptail.io/app/metro-flex-JUOk/kuwait) - [Cayman Islands](https://apptail.io/app/metro-flex-JUOk/cayman-islands) - [Kazakhstan](https://apptail.io/app/metro-flex-JUOk/kazakhstan) - [Lebanon](https://apptail.io/app/metro-flex-JUOk/lebanon) - [Malaysia](https://apptail.io/app/metro-flex-JUOk/malaysia) - [Nigeria](https://apptail.io/app/metro-flex-JUOk/nigeria) - [Netherlands](https://apptail.io/app/metro-flex-JUOk/netherlands) - [Norway](https://apptail.io/app/metro-flex-JUOk/norway) - [New Zealand](https://apptail.io/app/metro-flex-JUOk/new-zealand) - [Peru](https://apptail.io/app/metro-flex-JUOk/peru) - [Philippines](https://apptail.io/app/metro-flex-JUOk/philippines) - [Pakistan](https://apptail.io/app/metro-flex-JUOk/pakistan) - [Poland](https://apptail.io/app/metro-flex-JUOk/poland) - [Portugal](https://apptail.io/app/metro-flex-JUOk/portugal) - [Romania](https://apptail.io/app/metro-flex-JUOk/romania) - [Russia](https://apptail.io/app/metro-flex-JUOk/russia) - [Saudi Arabia](https://apptail.io/app/metro-flex-JUOk/saudi-arabia) - [Sweden](https://apptail.io/app/metro-flex-JUOk/sweden) - [Singapore](https://apptail.io/app/metro-flex-JUOk/singapore) - [Slovenia](https://apptail.io/app/metro-flex-JUOk/slovenia) - [Thailand](https://apptail.io/app/metro-flex-JUOk/thailand) - [Türkiye](https://apptail.io/app/metro-flex-JUOk/turkey) - [Taiwan](https://apptail.io/app/metro-flex-JUOk/taiwan) - [Ukraine](https://apptail.io/app/metro-flex-JUOk/ukraine) - [United Arab Emirates](https://apptail.io/app/metro-flex-JUOk/united-arab-emirates) - [South Africa](https://apptail.io/app/metro-flex-JUOk/south-africa) - [Argentina](https://apptail.io/app/metro-flex-JUOk/argentina) - [Austria](https://apptail.io/app/metro-flex-JUOk/austria) - [Australia](https://apptail.io/app/metro-flex-JUOk/australia) - [Azerbaijan](https://apptail.io/app/metro-flex-JUOk/azerbaijan) - [Belgium](https://apptail.io/app/metro-flex-JUOk/belgium) - [Brunei](https://apptail.io/app/metro-flex-JUOk/brunei) - [Brazil](https://apptail.io/app/metro-flex-JUOk/brazil) - [Belarus](https://apptail.io/app/metro-flex-JUOk/belarus) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*