Description

King County Metro Flex is an on-demand neighborhood transit service. Use your phone to ride anywhere in your service area for the same cost as a bus trip.

HOW IT WORKS:
- Download the app and create an account.
- Book an on-demand ride on your phone.
- Meet your driver on a nearby corner.
CONVENIENT
Use your phone to tell Metro Flex where you are and where you want to go. You’ll receive a nearby pick-up location for a Metro Flex vehicle only a short walk away.
FAST
It just takes a minute to book your ride! The app will send you an approximate arrival time for your Metro Flex vehicle.
AFFORDABLE
Metro Flex costs the same as a Metro bus trip. And with your ORCA card, you can transfer for free to or from a bus or Sound Transit Link light rail. You can also pay with a Transit GO Ticket or credit/debit card. Youth up to age 18 ride free.
Questions? Reach out at [email protected]
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

Hide.. Show more..

Screenshots

User Rating

4.49 out of 5

506 ratings in United States

5 star

413

4 star

3 star

2 star

1 star

Ratings History

Metro Flex Installs

Last 30 days

0

View Installs Data

Metro Flex Revenue

Last 30 days

$0

View Revenue Data

Metro Flex Reviews

Driver so friendly

Celestino was warm and welcoming. He has a connection to our neighborhood that goes back 55 years and helped me make my connection to light rail.

2 Stars

They should really hire more drivers because I’m sick of waiting 30+ minutes almost everytime I book one. And everytime I call the driver, they don’t pick up.

Great when it works but not reliable

I use this to get to work from a bus stop, and while it's great when it does work properly, multiple times I've been screwed over from the unpredictable app. It once added another stop when the driver was already close to me, forcing them to u-turn. You'd think the app was first-come-first-serve through a queue, but apparently not. And the random shuffling of drivers seems to not make sense. The drivers are great and are just doing their jobs. The app is the #1 cause of unreliability. So even if you pick up a ride half an hour or more before you want to leave, your driver is constantly working (I don't even know if they receive breaks), you're at the mercy of a completely unpredictable app

Commendation

Thank you so very much for taking me and my wife home safely through your partner driver lanh, she’s very kind, polite, courteous and customer friendly, God bless her heart and more power to you!

Service good; app shows promise; 'Favorite' destinations not usable

Update 2024-01-03: the app sends notifications to my device at 11:10 _PM_ (local time) multiple days a week, for 'user engagement'* purposes! _________________________________ * Examples: "Tap here to give it a try", "Your first ride is FREE!", etc. ________________________________ ________________________________ _ - - -

LThom

Excellent much needed service! Thank you

Incredibly unreliable

drivers are typically 10-20 minutes late or sometimes never show

Needs major improvement

App is slow to load takes several minutes to display drivers then in the minute I’m processing available rides they disappear. Drivers take longer than estimated time. I wouldn’t be using Metroflex if there’s an easy Metro Bus I can hop on so stop showing me normal bus routes. Drivers will go from 2 minutes away to 30 minutes away over the course of 3 minutes making it hard to get a ride. I wish there was a schedule option. Sometimes I’m booking rides 45 minutes in advanced at the end of my work shift just to get a ride. There needs to be more vehicles available.

Affordable, accessible neighborhood transportation

Easy to use app. Respectful, safe, and on time drivers.

Great service for areas where larger buses don’t run

I’ve enjoyed using the service to visit my folks in the Juanita area, who are far from regular Metro routes. Short wait times and good routing so I can catch the nearby 255 to connect to Seattle.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

App is not ranked yet

Name

GIG Car Share

18 to Drive Gas Included

Pantograph

Mapping your transit network.

Ride Pingo

Transit that Moves with You

Real-time transit information

Seattle METRO Bus Tracker

Bus tracker for Seattle

Seattle Yellow Cab.

App Info

Last updated

2 days ago

Name	Reviews	Recent release
GIG Car Share 18 to Drive Gas Included	72	1 month ago
Pantograph Mapping your transit network.	10	3 weeks ago
Ride Pingo Transit that Moves with You	37	5 days ago
Transit GO Ticket	71	1 year ago
myORCA	111	2 weeks ago
flySEA	46	2 months ago
TREAD Map	25	1 year ago
OneBusAway Real-time transit information	109	1 week ago
Seattle METRO Bus Tracker Bus tracker for Seattle	0	1 year ago
Seattle Yellow Cab.	22	2 weeks ago

Metro Flex

On-demand rides in King County