Make transit trips in the Minneapolis/St. Paul metro area as mobile as you are with the official Metro Transit app. Now you can plan your trip, see departure information for buses and trains, and buy transit tickets all on the go! Just download the free app, create an account with your method of payment, and get moving.
The Metro Transit app is a tool to make riding the bus, METRO system and Northstar in the Twin Cities a little bit easier. After you’ve identified your desired trip and transit departure time, you can buy and use Metro Transit mobile tickets right from your smartphone – it’s like having a ticket machine right in your pocket!
KEY FEATURES:
Find the right bus, light rail, or train for you through the Trip Planner.
See the next available bus, light rail, or train for your desired trip with NexTrip.
Pay a single fare or multiple fares for a group of riders, and store multiple tickets on your phone for future use.
Simply create an account and enter your credit/debit card information in our secure system.
If you’re looking to pay with cash, you can use a pre-paid debit card or pre-paid gift card.
HOW IT WORKS:
1. SELECT RIDER TYPE: Adult, Senior/Youth/Medicare, Mobility, Family
2. SELECT SERVICE: Local Bus/METRO, Express Bus, or Northstar
3. SELECT: Station for Northstar or time-based fare for Bus/METRO
4. CHECKOUT: Pay with Visa, MasterCard, American Express, Discover, pre-paid debit or gift card, or Apple Pay
COMMON QUESTIONS:
Do I need to be connected?
An internet connection is required create an account, sign-in and purchase and activate tickets.
What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!
IMPORTANT REMINDERS:
• Activate your ticket when you see your bus or train approaching. Your ticket must be activated before boarding a vehicle.
• Watch your battery level... Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
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User Rating
1.5 out of 5
289 ratings
in United States
5 star
22
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Ratings History
Reviews
Required review reading to get app to work
Like every other reviewer on here, I too, had issues being able to pay for a ticket. You follow the prompts on the video that metro transit has provided yet everything is grayed out that might allow you to pay. I followed the instructions of another reviewer to delete the app and re-download. However, I had to take an additional step of asking metro transit to reset my password, and then delete, and re-upload the app in order to get payments to work.
Hoping this helps for others. Definitely not a “quick download and go” operation. Bring cash as a back up or find a local who still has a card that can be reloaded.
Set Payment does not work at First install
Cannot complete final step to set payment to purchase tickets after first installing app. Had to delete app and install it a 2nd time for it to work.
Can’t purchase ticket
I must second a previous review which says there is a bug in this app, which does not allow the user to set a payment method, so if you are planning to use the app to purchase a ticket, don’t. It doesn’t work as of today, Aug. 13, 2023.
MetroTransit needs to do better for citizens
The fact that this app still doesn’t work after a year is embarrassing for MetroTransit. They still promote it on their website as a reliable way to pay, but it’s simply not. People don’t have access to cash like they used to, and it makes public transport even harder to use and than it already is.
Get with the times and have a functioning app like every other urban transport system.
Can’t buy tickets? 🤔
The point of the app is purchasing tickets, yet the option to purchase tickets is continuously greyed out. Please fix!
Just get a Go-To card
This app does not offer anything that the Go-To card can’t already do.
1 Star
App doesn’t work. Tried buying a ticket online and the app won’t process through.
wouldn’t let me buy ticket until i wrote review??????
weird
So far so good
Using the app for the Taylor Swift concert and found purchasing tickets to be pretty straightforward. I had to reference the Metro Transit site a few times to make sure I was selecting the right pass. Using the app definitely requires an understanding of how the metro transit system works and most of that is on their site, not in the app.
Holidays
Not every holiday is accounted for so instead of paying two dollars I have to pay $2.50 which isn’t a huge deal but if I already bought my two dollar ticket now I have to buy a $2.50 ticket
