---
title: "Metrobus: Sussex, Surrey, Kent - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Our new app has everything you need to get around Sussex, Surrey and Kent with Metrobus. It’s packed full of everything you’ll need to get mobile on the bus.  NEW! Discover your fare: Find the fare fo"
---

# Metrobus: Sussex, Surrey, Kent — United Kingdom
> Making bus travel easy

![Metrobus App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/91/9a/a9/919aa9ff-4f9f-4fbc-a4c5-0e2f2fca9ace/pas_icon-0-0-1x_U007ephone-0-1-0-85-220.png/434x0w.png)

**Developer:** [THE GO-AHEAD GROUP](https://apptail.io/developer/the-go-ahead-group-YhR) (United Kingdom)
**Category:** Travel
**Rating:** 4.7/5 (2,378 ratings)
**Price:** Free
**Bundle ID:** uk.co.metrobus
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 115 (released 2026-05-20)
**Original Release:** 2021-05-11
**Languages:** Welsh, English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1557708690)
**AppTail Page:** [https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/united-kingdom](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/united-kingdom)

## Metrobus Description
Our new app has everything you need to get around Sussex, Surrey and Kent with Metrobus. It’s packed full of everything you’ll need to get mobile on the bus.

NEW! Discover your fare: Find the fare for the journeys you are planning whether you want to buy a mobile ticket in advance or pay on the bus.

Mobile Tickets: Purchase mobile tickets securely with Apple Pay or a debit/credit card and show the driver when boarding - no more searching for cash!

Live Departures: Browse and view bus stops on the map, explore upcoming departures, or check out the routes from a stop to see where you could travel next. 

Journey Planning: Plan your commute, trip to the shops or night out with friends.  It’s now even easier to plan ahead with Metrobus.

Timetables: We’ve squeezed all of our routes and timetables into the palm of your hand.

Contactless Journeys: View the journeys you have made using your contactless cards and a breakdown of charges and savings.

Favourites: You can quickly save your favourite Departure Boards, Timetables and Journeys, with quick access from one convenient menu.

Disruptions: You’ll be able to keep up to date with service changes directly from our disruption feeds inside the app. 

As always, we welcome your feedback. You can send it to us via the app.

## Metrobus Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7a/d4/b6/7ad4b622-0f5b-ab98-0324-124f048e640b/1_APP_IPHONE_65_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/6d/f3/d8/6df3d819-da33-7436-731c-11537d44fd16/2_APP_IPHONE_65_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e4/5c/28/e45c2838-4e7d-aea6-ed88-3ccfc6757194/3_APP_IPHONE_65_3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b3/2b/28/b32b2840-96c3-6d7c-af46-21631d1f05bd/4_APP_IPHONE_65_4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/18/11/4b/18114bf9-4b13-71c0-14ae-f4b261d98acc/5_APP_IPHONE_65_5.png/1242x2688.png)

## Metrobus Rating Breakdown in United Kingdom
- 5 stars: 2,035 (86%)
- 4 stars: 207 (9%)
- 3 stars: 47 (2%)
- 2 stars: 18 (1%)
- 1 stars: 71 (3%)

## Metrobus Reviews in United Kingdom

### **--- "Works some of the time - but lets you down when it really matters."
I've used this app since it was introduced and it works well enough in certain circumstances - but it now has serious flaws that Metrobus has known about for months and done nothing about.

The key one is the 'mirage' bus, one that is actually being reported purely from the timetable but appears to be from real time.
This manifestation can often be exposed by looking at the map associated with the bus - but, infuriatingly, not always.

The second, rarer but if anything more annoying, is the bus which is shown as continuing to its destination but in fact is being taken out of service as it arrives at your stop.  Beware of Crawley Bus Station on that one.

Both of these happened to me recently : two 100s arriving at Crawley Bus Station in succession as per the real time info - only to be taken out of service, and at a nearby stop a mirage 20 bus followed by another 20 minutes later which blinked in and out of real time - but it in fact was real.

Apps have bugs now and again. What matters is how quickly the publisher fixes them.  On that, Metrobus scores a one * only.
-- Happy Pensioner 13, 2024-11-23

### ***** "Amazing Timekeeping"
Considering it’s come all the way from Horsham before reaching North Holmwood, the 93 has amazing timekeeping of +/- 4mins.

Friendly drivers too
-- Steffan Llwyd, 2024-08-15

### ****- "AWKWARD APP"
As reported previously, it is extremely annoying/frustrating that when using a page for a particular route - then making various choices on a timetable for example -
the two / from route direction repeatedly reverts to the default app choice.
Eg ‘to Redhill’ keeps jumping back to ‘Hurst Green’ with no input from the user
-- RIPESOCKS, 2024-07-05

### ***** "Metrobus"
Your very useful company some of your drivers a really friendly
-- EL.transport, 2024-07-02

### *---- "Rarely correct"
It’s good but it’s rarely correct also buses are never there when there supposed to be my son has to get on at 7:10 but it just doesn’t come and then it will come at like 7:30 useless
-- bru i, 2024-01-30

### ***** "All you need"
If you click on the stop it tells you what buses will depart from that stop.
It adapts to any delays and you can even check where the bus is on its route to you. 
What else do you need?
I have found it really good and useful.
-- Cheerful Rog, 2024-01-18

### ***** "Brilliant App"
This is the best real time bus app I have ever had, it’s simple and easy to use and accurate, well done team for producing such a good application, iPhone user.
-- UKCJC, 2023-12-05

### **--- "Great when it works!!"
Have used this to book tickets a couple of times but why is it when you beed it most and are about to board a bus it will not load the ticket info really frustrating!!!
-- Scatty123, 2023-09-12

### ***** "Metrobus"
Very good.
-- lolsreview, 2023-09-04

### *---- "Why and where is mentioned only 15 minutes is activated until use the 2 pound ticket?"
Huge error
-- Fronto79, 2023-07-21

### *---- "Rubbish bud service"
The last bus on a Saturday is 7pm 
Nothing until 7am 
Apps good but the bus service is terrible
-- Balf 0, 2023-07-07

### *---- "Fact or Fiction on the app?"
I downloaded the app today to check live bus information for Metrobus in Epsom. It advised the next bus was running late but would be operating. The incoming bus was getting later and later and was 25 minutes late when it arrived. The driver then made an ‘executive decision’ to cancel the bus without advising awaiting passengers. The Sunday service is every 2 hours in Epsom for both the 460 and 480 routes - so quite a wait for the next bus. Basically do not believe what the app tells you.
-- Manvetuk, 2023-04-16

### ***** "Services"
Great job by your drivers. I couldn’t have asked for more.
-- yawessien_bland9, 2022-12-26

### *---- "Awful"
The app is useless, barely shows any of the bus trackers so leaves you standing at a stop for ages before you can tell it’s cancelled. Rarely put service updates so you can never tell whether the bus is actually coming or not, poor shoddy service for those who rely on public transport
-- xixismoosysnn, 2022-12-21

### *---- "false information"
the “live bus information “ is wrong it doesn’t tell you whether the bus is late or not and it doesn’t tell you if it’s cancelled. stood outside waiting for so long just to find out it’s been cancelled and it never told me on the app
-- emptyyyyya, 2022-08-13

### **--- "Not accurate"
I don’t find this app accurate as you find yourself waiting nearly up to an hour for the bus. On the app I waited the time of 3 busses because none of them showed up.
-- Ammmmyyyyyyyyyyyyyyyyyyyy, 2022-06-21

### *---- "Broken App"
repeatedly saying ‘invalid date format’ when trying to plan future journeys, and keeps refreshing when on my tickets - i had four purchased and then they completely disappeared.
-- Alicexoxox, 2022-02-28

### ***-- "Fault"
Just to say there’s a fault with the journey planning feature. If you ask to see ‘later journeys’ you get an error message saying ‘invalid date format’.
-- Pandini, 2022-02-03

### *---- "Very bad service ever"
Bad bad service
-- karzzan amad, 2021-12-23

### **--- "Why cut out bus"
Why do you cut out the 480  if your going to cut it out put on this website so people know you cut it out so many of us could get the 460
-- pat 1964, 2021-10-02

[View all Metrobus reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Metrobus Discovered Keywords
- kent live
- kent online
- kent
- metrobus
- sussex
- surrey

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## Metrobus Available In
- [United Kingdom](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/united-kingdom)
- [United States](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/united-states)
- [India](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/india)
- [Italy](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/italy)
- [Romania](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/romania)
- [Ghana](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/ghana)
- [Philippines](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/philippines)
- [Mauritius](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/mauritius)
- [Greece](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/greece)
- [Pakistan](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/pakistan)
- [Spain](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/spain)
- [France](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/france)
- [Portugal](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/portugal)
- [Hong Kong SAR China](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/hong-kong)
- [South Africa](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/south-africa)
- [Switzerland](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/switzerland)
- [Germany](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/germany)
- [Estonia](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/estonia)
- [Hungary](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/hungary)
- [Nigeria](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/nigeria)
- [Saudi Arabia](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/saudi-arabia)
- [Senegal](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/senegal)
- [Ukraine](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/ukraine)
- [Uganda](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/uganda)
- [Japan](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/japan)
- [Netherlands](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/netherlands)
- [Thailand](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/thailand)
- [Poland](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/poland)
- [Norway](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/norway)
- [Brazil](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/brazil)
- [Ireland](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/ireland)
- [Mexico](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/mexico)
- [Sweden](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/sweden)
- [China](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/china)
- [South Korea](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/south-korea)
- [Kuwait](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/kuwait)
- [Kazakhstan](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/kazakhstan)
- [Lebanon](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/lebanon)
- [Madagascar](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/madagascar)
- [Bulgaria](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/bulgaria)
- [Malaysia](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/malaysia)
- [Vietnam](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/vietnam)
- [Nepal](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/nepal)
- [New Zealand](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/new-zealand)
- [Panama](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/panama)
- [Peru](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/peru)
- [Belgium](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/belgium)
- [Azerbaijan](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/azerbaijan)
- [Australia](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/australia)
- [Austria](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/austria)
- [Russia](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/russia)
- [United Arab Emirates](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/united-arab-emirates)
- [Singapore](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/singapore)
- [Slovenia](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/slovenia)
- [Argentina](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/argentina)
- [Denmark](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/denmark)
- [Dominican Republic](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/dominican-republic)
- [Algeria](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/algeria)
- [Ecuador](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/ecuador)
- [Türkiye](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/turkey)
- [Egypt](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/egypt)
- [Finland](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/finland)
- [Czechia](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/czechia)
- [Colombia](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/colombia)
- [Chile](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/chile)
- [Canada](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/canada)
- [Belarus](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/belarus)
- [Taiwan](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/taiwan)
- [Indonesia](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/indonesia)
- [Israel](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/israel)
- [Iceland](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/iceland)
- [Brunei](https://apptail.io/app/metrobus-sussex-surrey-kent-fAK/brunei)

---

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