---
title: "mHelpDesk - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk "
---

# mHelpDesk — United States

![mHelpDesk App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6f/b8/7a/6fb87a9a-7d9c-c964-2939-b3015306fbe6/AppIcon-0-0-1x_U007emarketing-0-11-0-0-0-85-220.png/400x400bb.png)

**Developer:** [mHelpdesk](https://apptail.io/developer/mhelpdesk-oBWb)
**Category:** Business
**Rating:** 3.5/5 (197 ratings)
**Price:** Free
**Bundle ID:** com.mhelpdesk.endeavor
**Store:** Apple App Store
**Country:** United States
**Version:** 2.48.0 (released 2026-01-27)
**Original Release:** 2016-06-07

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1120307262)
**AppTail Page:** [https://apptail.io/app/mhelpdesk-sFAc/united-states](https://apptail.io/app/mhelpdesk-sFAc/united-states)

## mHelpDesk Description
mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs. Our app features the ability to work offline, meaning even if they’re in a basement or an area without a WiFi or cell signal, your team can still get the job done.

Work Online or Offline
With our innovative offline feature, your team can continue to work even when a WiFi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found.

Simplified Scheduling
Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency.

Professional Estimates, Onsite
Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks.

Invoices That Get Paid Faster
View or email professional-looking invoices directly from your phone, allowing you to take payment immediately.

Customer Support, Made Easy
By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status.

Connecting Field and Office 
With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service.

Over 12,000 customers use mHelpDesk to run their business more efficiently.

"We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies."   - Nancy S. (Owner @ Vantage Landscaping)

"We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time."  - Lisa T. (Owner @ Appliance Rescue)

"With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot."   - Derek K. (Director @ Kite Refrigeration)

Everything You Need to Get the Job Done
- Web and mobile access
- Offline/online sync
- Scheduling
- Lead management
- Job management
- Email/SMS (text) Automation
- Estimates
- Invoices
- Inventory
- QuickBooks integration

mHelpDesk Has Happy Customers Across Many Industries
- HVAC
- General contractors
- Electricians
- Plumbers
- Handymen
- Exterminators
- Locksmiths
- Roofers
- Installers
- Repairmen
- AND MORE

Getting Started
If you’re already a mHelpDesk customer, then download the app for FREE and sign in with your account credentials.

About Us
For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft.

Disclaimer
mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.

## mHelpDesk Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/64/eb/82/64eb82b4-6630-71bd-d119-f6e7370a5926/mzl.pzjzsldh.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/3b/c4/09/3bc40920-f125-72c8-4ce2-6352c8eff85a/mzl.dmfhlvpb.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/5a/8e/72/5a8e72ab-39ae-4c59-9900-a6f7b786a9af/mzl.huvdmbou.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/ff/90/57/ff9057e5-2dec-f198-9d2f-57e3e0a25f3d/mzl.rkpbhjqh.png/640x960.png)

## mHelpDesk Rating Breakdown in United States
- 5 stars: 98 (50%)
- 4 stars: 24 (12%)
- 3 stars: 9 (5%)
- 2 stars: 7 (4%)
- 1 stars: 59 (30%)

## mHelpDesk Reviews in United States

### *---- "Horrible"
Honestly one of the worst apps I've ever used
-- barglessz, 2024-11-04

### ***** "Owner Tree Company"
Best app for my estimate and invoices,. Over all this method of estimate has been my gold winner,.
Professional over the top,.every single time,. Thx
-- 1-2 Tree Guys, 2024-09-13

### ***** "Thanks"
Thanks
-- flipc10, 2024-06-25

### *---- "Terrible"
App’s slower than your grandma in her Lincoln Town Car. Makes me want to throw my phone at a brick wall.
-- Ligma Long, 2024-04-09

### ***** "Great service"
Thank you I love you app!!!
-- Baby Aguayo, 2023-08-03

### ***** "AMAZING EXPERIENCE"
IS A VERY GOOD SOFTWARE, PERFECT FOR ALL I NEED
-- VISION 7 INC, 2023-04-18

### *---- "Please update immediately!"
With the release of IOS newest update iOS 16 the app is now broken and needs to be fixed. When swiping up and down within the app it tries to drag the entire screen up and down making signatures almost impossible. Please increase the amount of photos allowed to upload at a time and work on how slow the app runs in general.
-- Employed92, 2022-10-25

### *---- "Almost not usable"
Since the ios16 update almost can’t use the app. Please fix these issues. When trying to scroll the entire app moves as one. Can’t get customers to sign for the repairs due to entire app moving on screen while trying to sign.
-- Cotton2388, 2022-10-11

### *---- "Continual tracking of location unless you want annoying pop up"
BEWARE!!!! Your employer can track your location if you leave location set to background. I have mine disabled and mHelpDesk keeps prompting to turn location on.  Spoke to their support just now and you cannot disable the pop up window. I use the app on my personal phone and do not want employer tracking me during off time. 

Support says it is not real time however their sales site and video says location is tracked in real time.  Just be weary.
-- njtaz76, 2022-10-07

### ***-- "App is missing features available on web"
You can upload pictures on the app but not PDFs, I think that if you can upload it on the web you should be able to do so in the app as well. The worst thing so far is when you go to sign an estimate the entire page moves with your finger causing the signatures to come out horribly.
-- Joellzz, 2022-09-28

[View all mHelpDesk reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## mHelpDesk Discovered Keywords
- helpdesk
- help desk

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## mHelpDesk Available In
- [United States](https://apptail.io/app/mhelpdesk-sFAc/united-states)
- [Canada](https://apptail.io/app/mhelpdesk-sFAc/canada)
- [Vietnam](https://apptail.io/app/mhelpdesk-sFAc/vietnam)
- [Australia](https://apptail.io/app/mhelpdesk-sFAc/australia)
- [Philippines](https://apptail.io/app/mhelpdesk-sFAc/philippines)
- [United Arab Emirates](https://apptail.io/app/mhelpdesk-sFAc/united-arab-emirates)
- [Türkiye](https://apptail.io/app/mhelpdesk-sFAc/turkey)
- [New Zealand](https://apptail.io/app/mhelpdesk-sFAc/new-zealand)
- [Germany](https://apptail.io/app/mhelpdesk-sFAc/germany)
- [Chile](https://apptail.io/app/mhelpdesk-sFAc/chile)
- [China](https://apptail.io/app/mhelpdesk-sFAc/china)
- [Colombia](https://apptail.io/app/mhelpdesk-sFAc/colombia)
- [Cyprus](https://apptail.io/app/mhelpdesk-sFAc/cyprus)
- [Czechia](https://apptail.io/app/mhelpdesk-sFAc/czechia)
- [Denmark](https://apptail.io/app/mhelpdesk-sFAc/denmark)
- [Dominican Republic](https://apptail.io/app/mhelpdesk-sFAc/dominican-republic)
- [Algeria](https://apptail.io/app/mhelpdesk-sFAc/algeria)
- [Ecuador](https://apptail.io/app/mhelpdesk-sFAc/ecuador)
- [Estonia](https://apptail.io/app/mhelpdesk-sFAc/estonia)
- [Egypt](https://apptail.io/app/mhelpdesk-sFAc/egypt)
- [Spain](https://apptail.io/app/mhelpdesk-sFAc/spain)
- [Finland](https://apptail.io/app/mhelpdesk-sFAc/finland)
- [France](https://apptail.io/app/mhelpdesk-sFAc/france)
- [United Kingdom](https://apptail.io/app/mhelpdesk-sFAc/united-kingdom)
- [Greece](https://apptail.io/app/mhelpdesk-sFAc/greece)
- [Hong Kong SAR China](https://apptail.io/app/mhelpdesk-sFAc/hong-kong)
- [Hungary](https://apptail.io/app/mhelpdesk-sFAc/hungary)
- [Indonesia](https://apptail.io/app/mhelpdesk-sFAc/indonesia)
- [Ireland](https://apptail.io/app/mhelpdesk-sFAc/ireland)
- [Israel](https://apptail.io/app/mhelpdesk-sFAc/israel)
- [India](https://apptail.io/app/mhelpdesk-sFAc/india)
- [Iceland](https://apptail.io/app/mhelpdesk-sFAc/iceland)
- [Italy](https://apptail.io/app/mhelpdesk-sFAc/italy)
- [Japan](https://apptail.io/app/mhelpdesk-sFAc/japan)
- [South Korea](https://apptail.io/app/mhelpdesk-sFAc/south-korea)
- [Kuwait](https://apptail.io/app/mhelpdesk-sFAc/kuwait)
- [Kazakhstan](https://apptail.io/app/mhelpdesk-sFAc/kazakhstan)
- [Lebanon](https://apptail.io/app/mhelpdesk-sFAc/lebanon)
- [Luxembourg](https://apptail.io/app/mhelpdesk-sFAc/luxembourg)
- [Madagascar](https://apptail.io/app/mhelpdesk-sFAc/madagascar)
- [Mexico](https://apptail.io/app/mhelpdesk-sFAc/mexico)
- [Malaysia](https://apptail.io/app/mhelpdesk-sFAc/malaysia)
- [Nigeria](https://apptail.io/app/mhelpdesk-sFAc/nigeria)
- [Netherlands](https://apptail.io/app/mhelpdesk-sFAc/netherlands)
- [Norway](https://apptail.io/app/mhelpdesk-sFAc/norway)
- [Nepal](https://apptail.io/app/mhelpdesk-sFAc/nepal)
- [Peru](https://apptail.io/app/mhelpdesk-sFAc/peru)
- [Pakistan](https://apptail.io/app/mhelpdesk-sFAc/pakistan)
- [Poland](https://apptail.io/app/mhelpdesk-sFAc/poland)
- [Portugal](https://apptail.io/app/mhelpdesk-sFAc/portugal)
- [Romania](https://apptail.io/app/mhelpdesk-sFAc/romania)
- [Russia](https://apptail.io/app/mhelpdesk-sFAc/russia)
- [Saudi Arabia](https://apptail.io/app/mhelpdesk-sFAc/saudi-arabia)
- [Sweden](https://apptail.io/app/mhelpdesk-sFAc/sweden)
- [Singapore](https://apptail.io/app/mhelpdesk-sFAc/singapore)
- [Slovenia](https://apptail.io/app/mhelpdesk-sFAc/slovenia)
- [Slovakia](https://apptail.io/app/mhelpdesk-sFAc/slovakia)
- [Thailand](https://apptail.io/app/mhelpdesk-sFAc/thailand)
- [Tunisia](https://apptail.io/app/mhelpdesk-sFAc/tunisia)
- [Taiwan](https://apptail.io/app/mhelpdesk-sFAc/taiwan)
- [Ukraine](https://apptail.io/app/mhelpdesk-sFAc/ukraine)
- [Uzbekistan](https://apptail.io/app/mhelpdesk-sFAc/uzbekistan)
- [South Africa](https://apptail.io/app/mhelpdesk-sFAc/south-africa)
- [Argentina](https://apptail.io/app/mhelpdesk-sFAc/argentina)
- [Austria](https://apptail.io/app/mhelpdesk-sFAc/austria)
- [Azerbaijan](https://apptail.io/app/mhelpdesk-sFAc/azerbaijan)
- [Belgium](https://apptail.io/app/mhelpdesk-sFAc/belgium)
- [Bahrain](https://apptail.io/app/mhelpdesk-sFAc/bahrain)
- [Brazil](https://apptail.io/app/mhelpdesk-sFAc/brazil)
- [Belarus](https://apptail.io/app/mhelpdesk-sFAc/belarus)
- [Switzerland](https://apptail.io/app/mhelpdesk-sFAc/switzerland)

---

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