Microsoft Authenticator

This app is complete garbage. I’m required to use it to get into my workday account and literally can’t get it to work at all. Never presents a code, never refreshes, and won’t let me set up any other method of sign in verification without making me do the sign in code. I tried setting up the passkey as a second form of verification and it literally asks me for a code to create the passkey WHILE IM ALREADY IN THE APP! So I can’t get the code (which won’t pop up anyways) without closing out of the passkey page which ends the whole process. There’s literally no way for me to get into myworkday account now because of this absolutely trash app. And yes I have the latest updated version, I’ve checked all the FAQ pages, I’ve done everything and it literally still won’t work.

this app ruins my day everytime i have to use it. it’s impossible to sign in without getting stuck in a loop. i would rather get run over

Hate this app

Impossible to sign in so annoying

Every time I use this app I am reminded of the grim future of everything and the state of the world

This Authenticator app barely works anymore. Every time I change my password for my work email (which is required every 6 months), I face the same issue over and over. The app doesn’t recognize my email or password. Then when the code is displayed to authenticate me, it doesn’t allow me to type in the code. When I try a different method of authenticating, it reverts me back to using the app, even though it’s broken to begin with. This app doesn’t work, and there are plenty of better authentication apps out there. This app is constantly crashing and has updates that make it worse every time.

As cliche as it sounds these days, I would give zero stars if possible. I cannot tell you how much I despise using this app. Especially when I’m stuck in an Authenticator loop. I apparently need to use Authenticator to authenticate my sign in on this dreadful Authenticator app. I should not have to go through this. No help from any admin has helped either. Tells me to go to a site to change sign in methods, just to be redirected to yet another authentication loop. If it was up to me, I would never use this app. Sadly I don’t have much of a choice. So now I’m essentially stuck with the choice of either hopefully never having to utilize my student email and onedrive, OR stay on hold for 4+ hours to potentially receive no help.

Stupidest thing ever lol. It signed me out of my school account so I need to sign back it, but I cannot sign back in without the app asking me to put in the code that I need FROM THE APP. So I don’t get to put in the code at all and it’s very useless when I try to use other ways of signing in. For example, I can sign in using a verification code but I have to log in to my account to get it which… you guessed it! I HAVE TO GET THE CODE TO LOG IN WHICH I CAN’T EVEN DO IN THE FIRST PLACE. Because of this, I am not able to sign into my school account which I need to do literally ASAP! I can’t sign into the microsoft website, my email, NOTHING. So not only can I not sign into my school account, I can’t even sign into Outlook, the Microsoft website, basically nothing with the account because it keeps asking me to approve the request and use the code which I cannot do whatsoever. I wish I could give this half a star or even zero stars if I could. My best hope is contacting my school’s IT department in hopes they can get rid of this useless two factor authentication so I never have to use this app again :)

This has to be one of the most infuriating apps. I try to add my account onto the app and it asks me for the code given to me by the app?? But I receive no codes. I never set up two-factor in the first place and I’m just straight locked out of all of my Microsoft accounts.

Probably the most cumbersome and confusing way of authenticating a user. Very frustrating. Forces people to try to use workarounds to get their work done.