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Minmed Connect
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Description

How Does It Work?

CONSULT OUR DOCTORS
See Singapore-registered Doctors online via videocall within minutes if you are unwell,
or
Make an Appointment for chronic medication renewal

MEDICATION COMES TO YOU
Same day, no fuss
MCs, referrals, invoices, electronically

PAY AS IT IS
Pay as per your Corporate Plan if we are your panel provider
Consult fee is $21.40, medication charges apply for private patients

Minc is currently available in Singapore.
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User Rating

1.47 out of 5

208 ratings in Singapore

5 star
18
4 star
4
3 star
5
2 star
4
1 star
177

Ratings History

Reviews

Tele consultation

ShareRerx on

Booked an appointment for 2pm tele consultation but still had to wait for a doctor to join the call. What’s the point of booking an appointment then? With or without appointment also the same. Terrible app by Minmed.

App needs serious improvement

pottiepotato on

The app is really bad. First I cannot complete my payment details - error code no matter how many times I tried or different cards used. Finally it went through and but notification for medication delivery disappears after I click it. Was supposed to receive an SMS on medication delivery Pin as well, but was never received. The past record tab is not working as well, so I can’t see the invoice, or progress of the delivery. So basically I have no access to when the med is coming, nor can I receive the med when it is delivered now. What can be worse when sick?

Lousy

Holyarmer on

Unable to load.

Slow and inefficient operations planning

Still waiting for my meds -.- on

3 times tele-consult with terrible experience. First was that i ended up having to go down to clinic to collect medication when i had indicated delivery to my place. Second was they deliver other people’s medicine to me and i had to reach out to them to rectify and prolonged waiting time again for them to collect back my medication and send to me. There wasn’t even any verification upon delivery. Parcel was just left at the door (so i cant even tell the delivery person it was wrong). Third was the super lonnng wait for medication. In the FAQ it stated that delivery will be done within 4 hours. I teleconsult in the morning 9am+, waiting patiently till 11am+ (still no news on my medicine delivery), reach out to CS, was told to wait for delivery 12pm-3pm instead. Absolutely, poor operations planning - not recommended.

App is terrible.

Poison3366 on

It doesn’t password reset flows if it’s a google account? How does that work.

Cannot register - very cumbersome process when you are not well

Windsama on

Used Google sign in, was brought to an authentication page. Entered my phone then encounter error in sending OTP. Tried a few times and gave up.

Short queue for teleconsult

copper- on

I always find the queue here much shorter than DA, it’s the same price too. But there should be an option for the doctors to waive the consult fee for extension of MC for the same condition, just like in physical clinics. Was simply told by the dr that he doesn’t control the pricing. But in most physical clinics, consult fee would be waived for such a circumstance.

Super long wait, super slow, queue number not consistent

FurFur85 on

Crazy long wait. The front desk have poor attitude, and poor ability to actually estimate wait time and also provide incorrect number of patients in front of you. Do no go to Minmed, might as well go A&E.

Don’t waste your time here

xd_1987 on

It just doesn’t work. I went to a clinic and was told the doctor was not there. They asked me to download this app to do tele one. Fine, I downloaded but the app got some problem in registering users. Totally waste of time!

Very lousy app and slow service

Xbteo on

I booked an appointment on in Jan, 3.15pm, 2 months after my health screening because of the ridiculous unavailability. Anyway, I blocked my time for the call. I am finally in the call to review my health screening report and no doctors pick up. I waited for 10 minutes. Not knowing what to do, I exited the call to see what I can do. It now shows I miss the consultation and asked me to reschedule? Are you kidding me? Now I have to wait another 2 months. Minmed do not have any phone number to call, so we have to chat through the whatsapp agent, which will take 10 mins to reply solutions that do not work at all.

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
Singapore Health Fitness
6
Top Free
Singapore
146
Top Free
Malaysia Health Fitness
203

Keywords

téléconsultation

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App Info

Category
Health Fitness
Publisher
Minmed Group Pte Ltd
Languages
English
Recent version
1.0.19 (3 months ago )
Released on
Jan 13, 2021 (3 years ago )
Also available in
Singapore, United States, Vietnam, Taiwan, Malaysia, China, Kazakhstan, New Zealand, Norway, Netherlands, Nigeria, Mexico, Lebanon, Poland, Kuwait, South Korea, Japan, Peru, Philippines, Pakistan, India, Portugal, Romania, Russia, Saudi Arabia, Sweden, Thailand, Turkey, South Africa, Denmark, Argentina, Austria, Australia, Azerbaijan, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, Colombia, Czechia, Germany, Italy, Algeria, Egypt, Spain, Finland, France, United Kingdom, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, United Arab Emirates
Last updated
1 week ago
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