Useless
The app doesn’t recognize your membership.
4.52 out of 5
7,892 ratings in United States
The app doesn’t recognize your membership.
Recent updates push users to VERY over priced subscriptions. Which, lets be honest. Are not worth a dime! The little sector boxes are cute. But Morningstar is just Motley Fool with a horoscope.
The app apparently links to their “old” site and not their new one. Wouldn’t you want to fix that? Let me guess….”This is the first time we hear about that problem” (even though there are several complaints and one-star (should be zero-star) reviews on the App Store and online. Welcome to 2023 Morningstar.
Impossible to link account.
I’ve used -and paid for - Morningstar for several years. Unfortunately, the IPad app, after a recent update, doesn’t see or verify my membership and there’s no way to ‘restore’ the membership within the app. Oddly, the ‘regular/iPhone’ app works on my ipad, but of course looks like a phone app. Guess, if I need to, I have to call support or just not use it on ipad.
I can login to the web version using safari but not to this app, on the same iPad at the same time. Restore purchase doesn’t accomplish anything. Tried deleting and reinstalling. Frustrating.
Not user friendly when trying to create portfolio
I have been a subscriber for over 10 years. My subscription was auto renewed on December 20 but the app cannot find record of my subscription. What’s up?
This application never works for me. Sessions always time out so every time I use it it, it makes me sign in again. Even if you direct the application to remember you it will always require 2FA, which is annoying because I have to find me phone. When I ultimately sign in, it doesn’t recognize that I’m a member (which I am) and it prompts me to pay for an additional membership ($249). When trying to conduct research, the page stays in blank and nothing loads.
I try to log in with the app on my iPhone and IPad and it never goes through. It’s a horrible experience giving the amount we pay for the yearly service. I don’t always want to use my laptop. I’ve tried to delete the app and reinstall and it still does not work.
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