---
title: "Move by Volkswagen - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Move by Volkswagen provides multiple solutions to your everyday mobility needs.    The services offered by the move app range from a full fleet solution for your business to your daily personal journe"
---

# Move by Volkswagen — United States
> Mobility solutions platform

![Move by Volkswagen App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8c/0d/2e/8c0d2e91-688a-6a4c-6601-52b5abeef296/Icon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Volkswagen of South Africa Pty](https://apptail.io/developer/volkswagen-of-south-africa-pty-SMVb)
**Category:** Lifestyle
**Rating:** 2.0/5 (76 ratings)
**Price:** Free
**Bundle ID:** Move-IOS
**Store:** Apple App Store
**Country:** United States
**Version:** 10.8 (released 2026-03-24)
**Original Release:** 2018-07-24
**Languages:** English, French, Kinyarwanda

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1400165112)
**AppTail Page:** [https://apptail.io/app/move-by-volkswagen-eJig/united-states](https://apptail.io/app/move-by-volkswagen-eJig/united-states)

## Move by Volkswagen Description
Move by Volkswagen provides multiple solutions to your everyday mobility needs. 
 
The services offered by the move app range from a full fleet solution for your business to your daily personal journeys, . Each service allows you to have access to high tech, high spec, beautifully designed Volkswagen vehicles. The range on offer includes the classy new Polo, the sleek Passat, the spacious Teramont. Our services will all be accessible through our easy to use app.

## Move by Volkswagen Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/7c/c1/e3/7cc1e3de-931d-161c-aaaf-492344cca0c2/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/4e/42/3c/4e423c32-6d75-0047-b9a5-69dab4ff33b8/pr_source.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/22/07/7d/22077d9d-afa9-74c0-90be-97fe851e9af7/pr_source.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/db/71/db/db71db2e-b967-c4af-39b1-cc6b8023c363/pr_source.jpg/1242x2688.png)

## Move by Volkswagen Rating Breakdown in United States
- 5 stars: 14 (18%)
- 4 stars: 3 (4%)
- 3 stars: 0 (0%)
- 2 stars: 8 (11%)
- 1 stars: 51 (67%)

## Move by Volkswagen Reviews in United States

### *---- "Crashes"
Doesn’t work, it crashes every time I click next after entering a destination.
-- Mrscancellara, 2024-09-28

### *---- "Terrible Service"
Drivers accept rides and then cancel after 10-15 minutes. Have never had a driver show up. Apparently drivers are not penalized for this behavior.
-- TomA2, 2022-12-20

### *---- "The drivers are cheaters and very unprofessional"
They tell you the price they want not the price from the app, very disappointed
-- Halimattt, 2022-08-24

### **--- "Can you please fix your app?"
It’s an excellent service when the app works but it is very unreliable.
-- Wynndie's World, 2021-10-22

### *---- "The app just doesn’t work"
I enjoy using Move and it’s my go to for taxis, but I am tired of this app. It stopped working a month or so ago and I’ve been on countless calls asking them to help me figure out why I can’t login, create a new account or even use the forgot password feature. This is extremely frustrating because it’s only through the app that you can have direct card payments (which is my main payment method). 

Please fix whatever it is that has happened. No, it’s not my phone or my internet as I’ve been asked numerous times. There’s something wrong with the app that needs fixing asap!
-- needtokeepmoving, 2021-03-17

### *---- "Annoying and Inexperience Driver"
Drivers don’t know how to use map and have little knowledge about what they are doing. Always stressed out using their service.
-- saemmanuex, 2020-10-25

### **--- "Very unreliable"
The app always crashes and the drivers are often clueless and unprofessional. If you are in a rush they can take 30-40 minutes just to pick you up. Did I mention that the app always crashes?
-- adam link, 2020-09-12

### *---- "Horrid drivers and app"
I honestly have never had a worse app experience. I was unfairly charged for my trip with Move. Firstly, the driver did not begin coming towards us until after I called him and told him to please come to the pick up location. 

Secondly, the driver then refused to come to the arrivals terminal at the airport where the pickup pin was set and where we were waiting. He said he wouldn’t come in unless we paid the 3000 RWF parking fee. So we agreed to pay as it was 3AM and we needed to get to our hotel. 

Thirdly, when the driver finally came after much back and forth calling, he picked us up and proceeded to drive as slowly as possible to drive up the fare. There was NO traffic at 3:30 AM in Kigali. He also took wrong turns ignoring the Move app directions, thereby increasing the overall fare. 

The original fare suggested was 4800 RWF. The final fare we had to pay him was 7850 RWF plus the 3000 RWF we paid for his parking ticket. 

Other ehailing companies would refund this unfair fare as it far exceeds what the Move App suggested as the trip cost and was more than what other taxi drivers were offering at the airport. Move did not refund. 

Oh and on top of this the app doesn’t work well. I had loaded card details to make a card payment but the app kept crashing. So the app just assumed I’d pay with mobile money. I ended up paying in cash because I don’t have mobile money and despite repeated attempts I could not get the card payment to save.
-- The planner in me 123, 2020-02-03

### ****- "Overall decent"
The app is a bit slow I would say if comparing it to Uber however the service worked pretty well for me. New Volkswagen polos and if you are downtown Kigali the wait isn’t more than 5 mins. Prices are better than local cabs

Honestly made it easy to get around.
-- Allaire Z, 2019-11-28

### *---- "App keeps crashing"
The app used to work okay before (relatively long ago since i lasted used it during the beta testing). Reinstalled it recently but i can’t seem to be able to request the ride, since every time i load the destination it keeps crashing.
-- Agngifry, 2019-10-21

### *---- "Sibho"
Apps crashes all the time. I have only been able to use it once. Please look into the issue that cause the app to constantly crash. You are loosing a lot of customers!
-- sibhz, 2019-09-18

### *---- "App crashes, map has kinks"
I’ve been trying to use Move since it was launched and have deleted and reinstalled so many times. But the app still crashes more than half the time. Also, the map will not accept my address as home no matter what I do and keeps changing it. Finally, none of the drivers can use google maps and so you end up waiting 20-3@minutes for drivers who you can see are in your neighborhood. Work out these kinks and this could be a great and needed service!
-- Murekatete, 2019-09-15

### ***** "Nice cars"
Everyone should really move with VW Move. I just like how nice the interior of the vehicles are, it gives me pride when im going out
-- Laym77, 2019-08-22

### **--- "Review"
It crashes every time and u can’t know wether the driver has arrived please fixe it 
Thank you
-- hhkhffvhjgfgjk, 2019-07-14

### *---- "Crashes after ordering a car"
Ordered a car and immediately afterwards, the app crashed and would not open again. This app is critically needed in Rwanda but unfortunately is not ready for rollout.  Deleted this app 15 minutes after downloading it.
-- hereigoagainonmyown, 2019-07-03

### *---- "App not working"
The app worked perfectly, but in recent weeks I have failed to reopen it to request a ride due to frequent disconnections. Kindly assist me and fix this issue. Thanks
-- JPKAYIGIRE, 2019-04-08

### *---- "Doesn't work"
App doesn't work in Kigali. Don't waste your time.
-- raulmazda, 2019-04-02

### *---- "IOS App crashes"
I was able to sign up and order a car and then the app never opened again after that. I didn’t receive information about my driver so it was a confusing process coordinating with him. I deleted the app less than an hour after downloading it.
-- artisann010, 2019-04-01

### *---- "Useless"
Visiting Rwanda and wanted to use the app. Couldn’t get past the verification portion of signing up because it wouldn’t accept my US phone number for verification. Couldn’t even access the app because of it!
-- DubOh, 2019-03-31

### *---- "Worst app, worse service EVER!"
Kigali, Rwanda—this app freezes and crashes. It has never worked once. Gawd does this town need Uber!
-- porterchilsen, 2019-03-22

[View all Move by Volkswagen reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Move by Volkswagen Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Nigeria | Lifestyle | #275 |
| Top Free | South Africa | Lifestyle | #448 |

## Move by Volkswagen Discovered Keywords
- move
- move app
- move by lm car ride hailing


## Move by Volkswagen Available In
- [United States](https://apptail.io/app/move-by-volkswagen-eJig/united-states)
- [Uganda](https://apptail.io/app/move-by-volkswagen-eJig/uganda)
- [United Kingdom](https://apptail.io/app/move-by-volkswagen-eJig/united-kingdom)
- [Canada](https://apptail.io/app/move-by-volkswagen-eJig/canada)
- [Kenya](https://apptail.io/app/move-by-volkswagen-eJig/kenya)
- [South Africa](https://apptail.io/app/move-by-volkswagen-eJig/south-africa)
- [Germany](https://apptail.io/app/move-by-volkswagen-eJig/germany)
- [India](https://apptail.io/app/move-by-volkswagen-eJig/india)
- [Netherlands](https://apptail.io/app/move-by-volkswagen-eJig/netherlands)
- [United Arab Emirates](https://apptail.io/app/move-by-volkswagen-eJig/united-arab-emirates)
- [Belgium](https://apptail.io/app/move-by-volkswagen-eJig/belgium)
- [France](https://apptail.io/app/move-by-volkswagen-eJig/france)
- [Nigeria](https://apptail.io/app/move-by-volkswagen-eJig/nigeria)
- [Ghana](https://apptail.io/app/move-by-volkswagen-eJig/ghana)
- [Egypt](https://apptail.io/app/move-by-volkswagen-eJig/egypt)
- [South Korea](https://apptail.io/app/move-by-volkswagen-eJig/south-korea)
- [Italy](https://apptail.io/app/move-by-volkswagen-eJig/italy)
- [Poland](https://apptail.io/app/move-by-volkswagen-eJig/poland)
- [China](https://apptail.io/app/move-by-volkswagen-eJig/china)
- [Czechia](https://apptail.io/app/move-by-volkswagen-eJig/czechia)
- [Brazil](https://apptail.io/app/move-by-volkswagen-eJig/brazil)
- [Sweden](https://apptail.io/app/move-by-volkswagen-eJig/sweden)
- [Singapore](https://apptail.io/app/move-by-volkswagen-eJig/singapore)
- [Denmark](https://apptail.io/app/move-by-volkswagen-eJig/denmark)
- [Ireland](https://apptail.io/app/move-by-volkswagen-eJig/ireland)
- [Luxembourg](https://apptail.io/app/move-by-volkswagen-eJig/luxembourg)
- [Israel](https://apptail.io/app/move-by-volkswagen-eJig/israel)
- [Malaysia](https://apptail.io/app/move-by-volkswagen-eJig/malaysia)
- [Ukraine](https://apptail.io/app/move-by-volkswagen-eJig/ukraine)
- [Austria](https://apptail.io/app/move-by-volkswagen-eJig/austria)
- [Argentina](https://apptail.io/app/move-by-volkswagen-eJig/argentina)
- [Namibia](https://apptail.io/app/move-by-volkswagen-eJig/namibia)
- [Angola](https://apptail.io/app/move-by-volkswagen-eJig/angola)
- [Norway](https://apptail.io/app/move-by-volkswagen-eJig/norway)
- [New Zealand](https://apptail.io/app/move-by-volkswagen-eJig/new-zealand)
- [Japan](https://apptail.io/app/move-by-volkswagen-eJig/japan)
- [Mexico](https://apptail.io/app/move-by-volkswagen-eJig/mexico)
- [Australia](https://apptail.io/app/move-by-volkswagen-eJig/australia)
- [Peru](https://apptail.io/app/move-by-volkswagen-eJig/peru)
- [Philippines](https://apptail.io/app/move-by-volkswagen-eJig/philippines)
- [Pakistan](https://apptail.io/app/move-by-volkswagen-eJig/pakistan)
- [Portugal](https://apptail.io/app/move-by-volkswagen-eJig/portugal)
- [Romania](https://apptail.io/app/move-by-volkswagen-eJig/romania)
- [Russia](https://apptail.io/app/move-by-volkswagen-eJig/russia)
- [Saudi Arabia](https://apptail.io/app/move-by-volkswagen-eJig/saudi-arabia)
- [Slovakia](https://apptail.io/app/move-by-volkswagen-eJig/slovakia)
- [Thailand](https://apptail.io/app/move-by-volkswagen-eJig/thailand)
- [Tunisia](https://apptail.io/app/move-by-volkswagen-eJig/tunisia)
- [Türkiye](https://apptail.io/app/move-by-volkswagen-eJig/turkey)
- [Taiwan](https://apptail.io/app/move-by-volkswagen-eJig/taiwan)
- [Belarus](https://apptail.io/app/move-by-volkswagen-eJig/belarus)
- [Chile](https://apptail.io/app/move-by-volkswagen-eJig/chile)
- [Switzerland](https://apptail.io/app/move-by-volkswagen-eJig/switzerland)
- [Colombia](https://apptail.io/app/move-by-volkswagen-eJig/colombia)
- [Cyprus](https://apptail.io/app/move-by-volkswagen-eJig/cyprus)
- [Dominican Republic](https://apptail.io/app/move-by-volkswagen-eJig/dominican-republic)
- [Algeria](https://apptail.io/app/move-by-volkswagen-eJig/algeria)
- [Ecuador](https://apptail.io/app/move-by-volkswagen-eJig/ecuador)
- [Estonia](https://apptail.io/app/move-by-volkswagen-eJig/estonia)
- [Spain](https://apptail.io/app/move-by-volkswagen-eJig/spain)
- [Finland](https://apptail.io/app/move-by-volkswagen-eJig/finland)
- [Vietnam](https://apptail.io/app/move-by-volkswagen-eJig/vietnam)
- [Bahrain](https://apptail.io/app/move-by-volkswagen-eJig/bahrain)
- [Greece](https://apptail.io/app/move-by-volkswagen-eJig/greece)
- [Hong Kong SAR China](https://apptail.io/app/move-by-volkswagen-eJig/hong-kong)
- [Croatia](https://apptail.io/app/move-by-volkswagen-eJig/croatia)
- [Hungary](https://apptail.io/app/move-by-volkswagen-eJig/hungary)
- [Indonesia](https://apptail.io/app/move-by-volkswagen-eJig/indonesia)
- [Bulgaria](https://apptail.io/app/move-by-volkswagen-eJig/bulgaria)
- [Iceland](https://apptail.io/app/move-by-volkswagen-eJig/iceland)
- [Azerbaijan](https://apptail.io/app/move-by-volkswagen-eJig/azerbaijan)
- [Kuwait](https://apptail.io/app/move-by-volkswagen-eJig/kuwait)
- [Kazakhstan](https://apptail.io/app/move-by-volkswagen-eJig/kazakhstan)
- [Lebanon](https://apptail.io/app/move-by-volkswagen-eJig/lebanon)
- [Lithuania](https://apptail.io/app/move-by-volkswagen-eJig/lithuania)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*