Same problems
same problem as others. Can’t login points seem to be gone. Not sure why you can’t use your Muji number instead of linking to Facebook google etc….
1.76 out of 5
42 ratings in Singapore
same problem as others. Can’t login points seem to be gone. Not sure why you can’t use your Muji number instead of linking to Facebook google etc….
Hi Muji, I am unable to retrieve my account after I change to a new phone. I have tried using Google ID, Apple ID and Facebook ID. But all failed. Please advise.
Some buggy with many errors. The page is always unavailable in relation to the important notice. What a joke of an app.
Kept being logout and also having issue to login. Dunno why shows zero points after iphone upgrade. So not user-friendly. Disappointed with the quality of the app.
Cannot link the muji points if you delete the app to reinstall. All the points saved will be gone if reinstall. Until now app cannot link with facebook. The fustration is real and company does not allow any physical receipt to be inserted for points. This causes alot of fustrations.
Doesn’t support latest version of iOS. Keeps encountering error message restoring account with “account information invalid”. Worst app!
All 3 methods cannot login. Fb, google, apple. Bad tech!
Can’t believe what ancient technology Muji team still use today. Can you use a proper account system like EVERYONE ELSE? Can I register with my phone number/email so that I don’t get my data lost and I can login wherever I want???????
Good job! Keep up the great work!
Amazing app from MUJI - MAJOR DISAPPOINTMENT. All my points carefully accumulated over the years are all GONE, when my phone had an update of iOS. What absurdity is this??? Tell me, is there any smart phone that doesn’t require update of OS? Why can’t MUJI PASSPORT app update itself to keep up with the times of Smartphone era??? Now all points gone, worst app I have ever used for this decade of shopping apps.
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