---
title: "MuniMobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The official trip planning and mobile ticketing app from San Francisco Municipal Transportation Agency (SFMTA). MuniMobile helps you navigate the Muni transit network effortlessly and purchase and use"
---

# MuniMobile — United States

![MuniMobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/dc/6e/75/dc6e7586-f1c6-6f9e-9801-a2a369c1f196/AppIcon-0-1x_U007emarketing-0-10-0-85-220-0.png/400x400bb.png)

**Developer:** [SFMTA](https://apptail.io/developer/sfmta-YJrb)
**Category:** Travel
**Rating:** 1.7/5 (31 ratings)
**Price:** Free
**Bundle ID:** com.sfmta.munimobil
**Store:** Apple App Store
**Country:** United States
**Version:** 1.6.8 (released 2026-03-23)
**Original Release:** 2023-12-04

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6466818495)
**AppTail Page:** [https://apptail.io/app/munimobile-BTyo/united-states](https://apptail.io/app/munimobile-BTyo/united-states)

## MuniMobile Description
The official trip planning and mobile ticketing app from San Francisco Municipal Transportation Agency (SFMTA). MuniMobile helps you navigate the Muni transit network effortlessly and purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, create an account and you're ready to go.

WHY YOU'LL LOVE THIS APP:
• No paper fares to keep track of.
• No need to carry cash, count exact change, or find a ticket machine.
• Buy and use fares using a debit/credit card, PayPal or Apple Pay
• Store multiple tickets on your phone for future use.
• Pay a single fare or multiple fares for a group of riders from a single device.
• Register your debit/credit card(s) in our secure system.

HOW IT WORKS:
1. CHOOSE RIDER TYPE: Adult, Senior/Disabled/Medicare, Youth, or SF Access
2. CHOOSE FARE: Single Trip Fare for Muni Bus & Rail, Single Ride Fare for Cable Car, or Passports
3. CHOOSE QUANTITY: You can buy multiple tickets to use later
4. CHECK OUT: Pay with debit/credit card, PayPal or Apple Pay

COMMON QUESTIONS:
Q: Do I need to be connected to the Internet?
A cellular network or a wireless Internet connection is required to purchase tickets, but you can use/activate your tickets offline.

Q: What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!

IMPORTANT REMINDERS:
• Activate your ticket before boarding.
• In the subway, activate (“use”) your purchased mobile ticket before passing through metro station fare gates. Show your active ticket to the station agent, and pass through the fare gate closest to the station agent booth. If the station agent is not present, you may still pass through the gate as long as your ticket has been activated. Do not attempt to “tag” the gate.
• On the surface, use your purchased mobile ticket before boarding the vehicle. You may board through any door. If you feel more comfortable boarding through the front door to show your ticket to the transit operator, please feel free to do so.
• For Cable Car, use your purchased mobile ticket once you are on board the vehicle. Show your mobile ticket to the Cable Car conductor.
• Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
• Create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.)
• Don't uninstall the MuniMobile app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection).

## MuniMobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/74/8c/b8/748cb8cd-c5b7-05aa-e3f5-00360c5d5114/713d38e8-0b54-4de3-9ff4-341d9bbde54f_541122364-mmobile_2023_app_r2-4.png/1242x2208.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/b4/37/bb/b437bb82-6b13-9b5a-eeac-99c7f076d76e/f9d76bd4-4f1b-400d-ae06-454837b20e13_541122368-mmobile_2023_app_r2-5.png/1242x2208.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/4c/e0/2a/4ce02a34-17e4-20b2-3fd8-3177f796805f/06b86dbe-c201-4d7c-988b-3e6d82a22fae_541122361-mmobile_2023_app_r2-3.png/1242x2208.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/8d/aa/96/8daa96a9-643d-f3f6-5dd9-8d4a162bdac7/f960b528-7fe1-43e2-be48-8b13a4358cb1_541122357-mmobile_2023_app_r2-2.png/1242x2208.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/37/80/96/37809609-f375-ea1a-4430-2c35582cb4f5/c1964c13-46e3-4f88-b27a-c006d24ae0d0_541122350-mmobile_2023_app_r2-1.png/1242x2208.png)

## MuniMobile Rating Breakdown in United States
- 5 stars: 5 (16%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 3 (10%)
- 1 stars: 23 (74%)

## MuniMobile Reviews in United States

### *---- "Inaccurate etas"
The etas are inaccurate and will leave you waiting for rides that will never come.
-- Dylan1638, 2024-12-29

### *---- "This app sells your info to insurance companies"
I just arrived in San Fran, was told this app is helpful. I downloaded it, and within 15 min, I had calls from 6 different insurance companies as far away as Seattle, New York, etc.  They won't stop texting, you have to block all the numbers.
-- notgoingtochooseanicknameplsenterinformation, 2024-12-26

### *---- "Each new platform keeps getting worse"
The current iteration will give you the predicted stops multiple hours out for a single line up to 20 blocks away, but won’t give you the arrival times for a different line a block away. Every time they change the platform it gets worse and and worse. Best one was the one in use when I moved here in 2019- it would give you multiple stops and lines on a single screen with the arrival times condensed to make it easy to look at and didn’t require button pushes to update your location- it just did it automatically, plus it wasn’t hidden behind a search function. I’ve used it less and less every time and now I use it maybe once a week, whereas before I was using it 2+ times a day.  Please make this actually useful again for people trying to plan what line to use!
-- Appsurfer!, 2024-12-14

### *---- "Tickets can’t be used are“Saved elsewhere”"
Second time this has happened, bought tickets that can’t be used. Last time they issued me a refund when I requested it, but they will be unable to activate it in time if you really need it that day
-- lexigraphy, 2024-12-01

### ***** "Very Convenient"
Not the most intuitive app, but it works once you figure it out. And unlike the Clipper app, you don’t need to tap it each time you board.
-- chrisofthewest, 2024-10-30

### *---- "Not really working"
I just bought 2 tickets using this app on my phone, which is the only place I have ever used it.  Both tickets have a big black box covering them that says "Saved Elsewhere
This ticket is downloaded to another device or associated with a previous app installation."  What does that even mean?  So I just threw my money away on 2 unusable tickets.  In my opinion, it’s best not to release an app that handles financial transactions until it’s pretty fully tested.  I can’t give it more than 1 star since it doesn’t actually work.
-- j m o o r e 1 0 4, 2024-10-24

### *---- "Getting better"
It’s improved by the quicker access to buy tickets.  However one still has to click on an initial screen about the rider and select from a drop down menu.  Would be good to be able to set a default so it just goes immediately to the screen allowing purchase of tickets.  Would be good to be able to set shortcuts to quickly select favourite tickets with 1 click and then straight to Apple Pay.  As you can see from the reviews, a major priority is being able to buy and display tickets quickly with minimal clicks and menus.
-- scientist123, 2024-10-09

### *---- "Wrong stop"
There is a stop for cable car in the map, but the cable car doesn’t stop.
-- G_yongho, 2024-10-05

### **--- "‘No Departures found’ more often than not"
More often than not the app refuses to update to show when the next train or bus is coming.  The interface is clunky and not thought out.
-- iPerson, 2024-08-19

### *---- "Useless"
Other than to by my ticket, this app is horrible. Use google maps instead to get around.
-- the iron man of the sea, 2024-08-18

[View all MuniMobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## MuniMobile Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Travel | #250 |

## MuniMobile Discovered Keywords
- muni mobile
- muni app
- san francisco muni
- muni
- muni san francisco
- munimobile
- sfmta

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## MuniMobile Available In
- [United States](https://apptail.io/app/munimobile-BTyo/united-states)
- [Italy](https://apptail.io/app/munimobile-BTyo/italy)
- [Australia](https://apptail.io/app/munimobile-BTyo/australia)
- [Mexico](https://apptail.io/app/munimobile-BTyo/mexico)
- [Thailand](https://apptail.io/app/munimobile-BTyo/thailand)
- [Azerbaijan](https://apptail.io/app/munimobile-BTyo/azerbaijan)
- [Belgium](https://apptail.io/app/munimobile-BTyo/belgium)
- [Bulgaria](https://apptail.io/app/munimobile-BTyo/bulgaria)
- [Bermuda](https://apptail.io/app/munimobile-BTyo/bermuda)
- [Brunei](https://apptail.io/app/munimobile-BTyo/brunei)
- [Brazil](https://apptail.io/app/munimobile-BTyo/brazil)
- [Belarus](https://apptail.io/app/munimobile-BTyo/belarus)
- [Belize](https://apptail.io/app/munimobile-BTyo/belize)
- [Canada](https://apptail.io/app/munimobile-BTyo/canada)
- [Switzerland](https://apptail.io/app/munimobile-BTyo/switzerland)
- [Chile](https://apptail.io/app/munimobile-BTyo/chile)
- [China](https://apptail.io/app/munimobile-BTyo/china)
- [Colombia](https://apptail.io/app/munimobile-BTyo/colombia)
- [Costa Rica](https://apptail.io/app/munimobile-BTyo/costa-rica)
- [Cyprus](https://apptail.io/app/munimobile-BTyo/cyprus)
- [Czechia](https://apptail.io/app/munimobile-BTyo/czechia)
- [Germany](https://apptail.io/app/munimobile-BTyo/germany)
- [Denmark](https://apptail.io/app/munimobile-BTyo/denmark)
- [Dominican Republic](https://apptail.io/app/munimobile-BTyo/dominican-republic)
- [Algeria](https://apptail.io/app/munimobile-BTyo/algeria)
- [Ecuador](https://apptail.io/app/munimobile-BTyo/ecuador)
- [Estonia](https://apptail.io/app/munimobile-BTyo/estonia)
- [Egypt](https://apptail.io/app/munimobile-BTyo/egypt)
- [Spain](https://apptail.io/app/munimobile-BTyo/spain)
- [Finland](https://apptail.io/app/munimobile-BTyo/finland)
- [France](https://apptail.io/app/munimobile-BTyo/france)
- [United Kingdom](https://apptail.io/app/munimobile-BTyo/united-kingdom)
- [Grenada](https://apptail.io/app/munimobile-BTyo/grenada)
- [Greece](https://apptail.io/app/munimobile-BTyo/greece)
- [Hong Kong SAR China](https://apptail.io/app/munimobile-BTyo/hong-kong)
- [Croatia](https://apptail.io/app/munimobile-BTyo/croatia)
- [Hungary](https://apptail.io/app/munimobile-BTyo/hungary)
- [Indonesia](https://apptail.io/app/munimobile-BTyo/indonesia)
- [Ireland](https://apptail.io/app/munimobile-BTyo/ireland)
- [Israel](https://apptail.io/app/munimobile-BTyo/israel)
- [India](https://apptail.io/app/munimobile-BTyo/india)
- [Iceland](https://apptail.io/app/munimobile-BTyo/iceland)
- [Jamaica](https://apptail.io/app/munimobile-BTyo/jamaica)
- [Jordan](https://apptail.io/app/munimobile-BTyo/jordan)
- [Japan](https://apptail.io/app/munimobile-BTyo/japan)
- [Kenya](https://apptail.io/app/munimobile-BTyo/kenya)
- [South Korea](https://apptail.io/app/munimobile-BTyo/south-korea)
- [Kuwait](https://apptail.io/app/munimobile-BTyo/kuwait)
- [Cayman Islands](https://apptail.io/app/munimobile-BTyo/cayman-islands)
- [Kazakhstan](https://apptail.io/app/munimobile-BTyo/kazakhstan)
- [Lebanon](https://apptail.io/app/munimobile-BTyo/lebanon)
- [Sri Lanka](https://apptail.io/app/munimobile-BTyo/sri-lanka)
- [Lithuania](https://apptail.io/app/munimobile-BTyo/lithuania)
- [Luxembourg](https://apptail.io/app/munimobile-BTyo/luxembourg)
- [Latvia](https://apptail.io/app/munimobile-BTyo/latvia)
- [Madagascar](https://apptail.io/app/munimobile-BTyo/madagascar)
- [North Macedonia](https://apptail.io/app/munimobile-BTyo/north-macedonia)
- [Macao SAR China](https://apptail.io/app/munimobile-BTyo/macau)
- [Malta](https://apptail.io/app/munimobile-BTyo/malta)
- [Malaysia](https://apptail.io/app/munimobile-BTyo/malaysia)
- [Nigeria](https://apptail.io/app/munimobile-BTyo/nigeria)
- [Netherlands](https://apptail.io/app/munimobile-BTyo/netherlands)
- [Norway](https://apptail.io/app/munimobile-BTyo/norway)
- [Nepal](https://apptail.io/app/munimobile-BTyo/nepal)
- [New Zealand](https://apptail.io/app/munimobile-BTyo/new-zealand)
- [Oman](https://apptail.io/app/munimobile-BTyo/oman)
- [Panama](https://apptail.io/app/munimobile-BTyo/panama)
- [Peru](https://apptail.io/app/munimobile-BTyo/peru)
- [Philippines](https://apptail.io/app/munimobile-BTyo/philippines)
- [Pakistan](https://apptail.io/app/munimobile-BTyo/pakistan)
- [Poland](https://apptail.io/app/munimobile-BTyo/poland)
- [Portugal](https://apptail.io/app/munimobile-BTyo/portugal)
- [Paraguay](https://apptail.io/app/munimobile-BTyo/paraguay)
- [Qatar](https://apptail.io/app/munimobile-BTyo/qatar)
- [Romania](https://apptail.io/app/munimobile-BTyo/romania)
- [Russia](https://apptail.io/app/munimobile-BTyo/russia)
- [Saudi Arabia](https://apptail.io/app/munimobile-BTyo/saudi-arabia)
- [Sweden](https://apptail.io/app/munimobile-BTyo/sweden)
- [Singapore](https://apptail.io/app/munimobile-BTyo/singapore)
- [Slovenia](https://apptail.io/app/munimobile-BTyo/slovenia)
- [Slovakia](https://apptail.io/app/munimobile-BTyo/slovakia)
- [Senegal](https://apptail.io/app/munimobile-BTyo/senegal)
- [Suriname](https://apptail.io/app/munimobile-BTyo/suriname)
- [Tunisia](https://apptail.io/app/munimobile-BTyo/tunisia)
- [Türkiye](https://apptail.io/app/munimobile-BTyo/turkey)
- [Taiwan](https://apptail.io/app/munimobile-BTyo/taiwan)
- [Ukraine](https://apptail.io/app/munimobile-BTyo/ukraine)
- [Uruguay](https://apptail.io/app/munimobile-BTyo/uruguay)
- [Uzbekistan](https://apptail.io/app/munimobile-BTyo/uzbekistan)
- [Vietnam](https://apptail.io/app/munimobile-BTyo/vietnam)
- [United Arab Emirates](https://apptail.io/app/munimobile-BTyo/united-arab-emirates)
- [South Africa](https://apptail.io/app/munimobile-BTyo/south-africa)
- [Armenia](https://apptail.io/app/munimobile-BTyo/armenia)
- [Angola](https://apptail.io/app/munimobile-BTyo/angola)
- [Argentina](https://apptail.io/app/munimobile-BTyo/argentina)
- [Austria](https://apptail.io/app/munimobile-BTyo/austria)

---

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